American Family Pawn & Guns

Category:	Gun Shop
Address:	2427 Anderson Hwy, Powhatan, VA 23139, USA
Phone:	+1 804-598-7355
Site:	americanfamilypawn.com
Rating:	3.8
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–6PM 9AM–4PM Closed

Location

Photos 31

Reviews 18

Jeff & Sabrina Parmelee

Nice guys BUT my experience has made me spread this word of caution! I took a pistol here ( among a couple other items) and left it with a worn leather holster and a matching clip case with an extra clip. After leaving it for 3 weeks I returned to pick up my belongings. Everything was fine EXCEPT there was no holster or clip returned ( probably shame on me for leaving it as it added no value). As I thought about it for a second, I distinctly remember leaving it with my pistol But when I questioned it the response was "you didnt leave it or I would have written it down". I even saw a holster similar to mine behind the counter and pointed it out. The response was, without offering to show it to me, "thats not yours". I cant prove that my holster and clip is still with American Pawn & Gun, unless I can dig up the pictures I took of it when I purchased it, But I do now have my suspicions. They are friendly and seemingly fair people, But sadly because of my suspicions and my new found distrust for American Pawn & Guns I will not return for pawn or purchase " Fool me once, shame on you. Fool me twice, shame on me." The National Pawnbrokers Association code of Ethics states: *Strive to conduct their business in such a manner as to enhance and promote the positive and professional image of all pawnbrokers. *Transact business with customers and the general public in an honest, forthright manner making service with integrity a constant goal. Based on my experience I dont feel American Family Pawn & Guns has committed to these standards therefore, I can not in good conscience recommend their services. My intention is to share my experience with the National Pawnbrokers Association and the offices that govern these types of businesses. I share these words of caution hoping that you do not become a victim as well. Pretty sad when we cant even trust the nice guys! AN UPDATE 7/20/2017 - I received a phone call from Mike early this afternoon. He called to say that He made an error and offered a reasonable explanation. To save Mike from anymore embarrassment on this matter, I choose not to elaborate and just say He made an error, Manned up and made things right. FYI - this is a family business and Mike took his mistake to heart and offered a sincere apology... while his Father smiled, acknowledged his sons error and stated this would not happen again and it would be sometime before Mike would live it down

Megan St Charles

I love this place! The store is bright, clean and organized. You forget its a pawn shop at all. The gun selection is fantastic! Cant wait to go there and get my Smith & Wesson. The staff is really professional - they were knowledgable about the gun I want, let me take my time browsing their selection, and answered all my questions. I also really like the selection of electronics and music instruments. Never been in a pawn shop like this before! Great job American Family Pawn & Guns - Ill definitely be back!

Streetwerkz Customs

Took a diamond ring in to sell. He said it was all trash that he was going to pull the diamonds and maybe throw away??? (Yea right) and scrap the white gold...took to Kays, they insisted on giving me $9000 dollars on the spot telling me they have never seen clarity in a diamond like this ring b4...had 3 of them in it and they had them selves a new ring....I wanted just $500 from these crooks. Lost my business.

hugo Stevens

This place is a life saver. Needed some extra money to pay a bill and just didnt have enough. The owner and who I believe to be his son were very helpful. Iv been in there a few time sense then, finally bought a gun from there iv been keeping an eye on and so happy I did. GREAT PLACE!!! Thank you.

Evan Jack

Mike and the guys down at American Family Pawn are great. They helped me out from a few states away with pictures are great communication to help set up a deal. You guys are fantastic. What they tell you is what you get. Honest, and professional. Thank you again guys!!!

Brandon Boles

if you want a good price and not to feel like your being stolen from.... dont go here priceing is terrible and wasted gas to get there, not to mention he gave my girlfriend a better price than me and we had brought the same thing, can u say discrimination?

Eric A.

I brought my guns in to be pawned at American Family Pawn & Guns from the Henrico Short Pump area because they were priced out more competitive than the businesses in the west end. Ill be going back

J T

Great staff. Easy to speak to. Very friendly front counter staff. Made me feel like I knew these people for years. Very knowledgeable of what they are selling. Purchase made 8/10/2017. Thanks AFPG.

Liz Franklin

Great little place! friendly employees and it may seem like a small store but they have a good variety of merchandise. Definitely worth a drive out to Powhatan.

henry hbone762x39

No common sence buying here if they cant find on the net they wont buy. Rude offers save your time and money go to powhatan classified to sell your stuff.

Andrew Schneider

A nice famiy run operation with pretty good selection, picked up a nice wingmaster there for a great price.

Laura Abraham

We stopped in to look at some guns, and Mike was very helpful and friendly. We were very pleased!

Travis St.Charles

Great guys to deal with. Got an awesome deal on a new Beretta Px4 9mm. Will definitely return.

Jan Pelchat

Very helpful, great atmosphere. Friendly, knowledgeable, and professional.

Mike Jones

Dont waste your time the people who run this place are extremely rude

CrashOveride

Great prices on guns and other items.