Category: | Toy Store |
Address: | 12132 Jefferson Ave, Newport News, VA 23602, USA |
Phone: | +1 757-249-8697 |
Site: | stores.toysrus.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
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Joyce Horrell
They had a special event for May birthdays with Geoffrey. He read a story, the kids got to keep a copy of the story along with a stuffed animal of Geoffrey. My son loved the parade he got to walk in. It made him feel special. They he got to use his birthday coupon and gift he got.
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Theresa Lackey
Great Store to find those wanted toys! Just watch how Employees "ring up" your items! I was charged twice for an item & the employee didnt tell me that some of the items I bought were Buy 1, get 1 Free! Bcuz I would of bought a 4th item, instead the 3 I did buy!
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Howard Smith
Nice place, plenty of parking, but it took some effort for my daughter and I to find the Ever After High dolls. Lady working in that area, helped us find them, and then customer service desk checked us out (did not have to wait in other lines).
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Chelsea Myrick
Such a variety. Great sales sometimes and you can sign up for great rewards for your children and free things for their birthday every year. Also awesome events there too
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Melinda Lawson
What a horrible experience!! Customer service is definitely not a priority to you!!! I spend so much money at your store and will NEVER be back!
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Sir. Drift
Although high priced it has decent selection To choose from although the staff is OK they helpful most of the time
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Jesse G.
Great place to get trucks for my son, they have great prices, easy checkout and knowledgeable friendly staff.
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Amanda Wayno
High prices. Catch the sales and you will get a good deal. My kids love going here even if it is just to look.
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Marlita Love
The customer service reps sometimes need to be found, however, theyre super helpful when you do find them.
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Steven Echeverry
Amazing assortment of toys and games reminds of when i was growing up loving this place like Disney
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PLUSH TOAD8999
Excellent found just what we were looking for. The associates were very friendly and helpful.
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Christine Banks
Enjoyed just looking around an seeing all of the difference thing that they now for kids.
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GanjaFIVE
They always have everything in Stock. Plus they always have their shipments pretty early
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Brehon Gregg
An older location but they still serve a purpose making the kids happy.
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Theresa Jarrell
Smaller store but still has a good selection for its size
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Edward Wayno
Where a kid can be a kid and daddy too. So many toys!!!
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holly flythe
So much fun, a lot better prices than There used to be.
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Abigail A. Messer
Good, clean. Store. Staff is good and quick to help.
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Jerrod Hurr
Has a wide selection of toys and staff are friendly.
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Jimmy Warrick
Great clearance section and approachable employees
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Dan Flynn
Friendly staff and descent selection of stuff.
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Carlton Campbell
Staff are very friendly and willing to help
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theresa macon
Great customer service thanks Michelle
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A Private User
Customer service..........HORRIBLE!!!!
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Ill Nyx
Great store!! Great staff!!
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Danyal Khan
Big but not to special.
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janet taylor
Great customer service
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Ryan Johnson
Unsecured POS system.
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Trudy Lawrence
Great bike selection.
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Kevin Johnson
Awesome
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John Gibson
Cool