Category: | Shoe Store |
Address: | 241 Fort Evans Rd NE, Leesburg, VA 20176, USA |
Phone: | +1 703-443-0847 |
Site: | johnstonmurphy.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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Changyi He
I have bought a pair of Navy WR Suede/Tan Calf shoes from this store three weeks ago and they only give me one shoe lace. So I called them asking for the other shoe lance. After couple days, I received the shoe lance but its not the same color. I called them again to exchange the wrong shoe lance. They replied that they cannot change the shoe lance unless I come in person. I told them that I normally go to Leesburg every half year (20-30 miles drive) but I need the shoe lance so I can wear my shoes. I offered to send them pictures about the shoe lance and mail them back the wrong one. Still no, the manager said that he did not have any phone/email so anything I can contact him. I have to come back to in person in order to change a singe shoe lance. At that point, I decide not to do business with this store anymore. I can only give one star to this store due to their poor customer support. Do not buy anything from them if you dont want to drive back to change your product.
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Henrik de Gyor
I drop by a few times per month to check out their latest offerings , but they always have deals. The few times I have bought shoes or accessories, it was a great deal and I was very satisfied with my purchase.
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Larry White
Great layout of stores, food court and ease to access of nearby highways really made this a shopping experience that was pleasant. No crowds.