JCPenney

Category:	Department Store
Address:	1639 Rio Rd E, Charlottesville, VA 22901, USA
Phone:	+1 434-973-7851
Site:	stores.jcpenney.com
Rating:	2.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12:30–5:30PM

Location

Photos 42

Reviews 17

A Private User

this place horrible. i went in here twice, looking for prom dresses, and each time my boyfriend gets told to leave the sitting area of the fitting room. the customer service people are rude and so is the mangers. i WILL not be purchasing anything from here again. i think its very discriminatory when other women can have there boyfriend husband fiance or whatever in the sitting area but mine is asked to leave. i was planning to buy some prom dresses for pageants and prom but i guess rudeness is more important than helping the customer. your not going to see me in my dress so your opinion does not matter.

Linda Jewell

Found some some clothes that fit and were what I was looking for and at a reasonable price then got a further discount at checkout. Really good service from Gail at the jewelry counter and I appreciate that I didnt have to stand in line at the regular checkout. Also it was very easy to return an Internet order that didnt fit to customer service. So glad Penneys is near me.

Amber Slatosky

They dont staff enough people to deal with customers. 3 cashiers? 10+people in line? One goes on break while the other vanishes after seemingly not knowing the difference between rolls of quarters and rolls of nickels. It was slow as can be with three cashiers, but with only one customers started leaving their purchases behind and going elsewhere.

Santa M Asencio

The best JCPenney store Ive been visiting is the one located in Charlottesville, VA. I had a bad experience in the Staunton, VA. My husband bought a ring in goldand diamonds. I We put a lifetime warranty. After two years my ring started change the gold. We went with the warranty then they said that the receipt wasnt for

Jordan DuPont

I always have to order online because they dont carry TALL sizes in the store and I end up having to return a lot. Then there is always a huge line because only one register can deal with online orders. It used to be all registers. Plus the staff is generally rude or very short tempered.

Teri Yount

Used to be a great place but customer service is getting pretty bad never enough registers open looking like they are getting ready to close I asked and they said no not that location well if you want to stay in business get your customer service fixed

Matthew Lawson

Worst experience ever. No one would listen to my concerns and I told 3 people. They mis-signed their merchandise and wouldnt help me accordingly. Do not plan on going back

Alice Knicely

Great sale this weekend! JCP checkout fully staffed. Restrooms out of order, so plan on visit to Belk. Their restroom working & they have a 2 for 1 sale!

Chris Kime

Great place to brows for good deals. Great staff!

sK. Walter.M

Kindly increase your staff,but you have good stuff.

Kathy Brown

Penney had sheets and towels in colors I wanted.

TIFFANY B FERGUSON

Ok not very many people to help you

leslie beson

Was very nice and had good sales

Sam Moye

Good store not much staff