Cellairis
| Category: | Cell Phone Store |
| Address: | 1600 Rio Rd E, Charlottesville, VA 22901, USA |
| Phone: | +1 434-282-9539 |
| Site: | cellairis.com |
| Rating: | 2.9 |
| Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM |
Location
Photos 1
Reviews 6
MO
Monica Johnson
I came to the store last Wednesday (4/13/16) because my iPhone screen had been cracked for two months and stopped working. I waited over an 1.5 hours for him to fix my screen. By Friday (4/15) the screen was coming off. I stopped at the shop on Friday and was instructed that I had to come back Wednesday (4/20) when the shop owner returned to have him work on my phone again. I returned on Wednesday for him to fix my phone screen and the charging port (I noticed my headphone jack stopped working when I got home Wednesday (4/13) and the charging port had to be replaced since theyre both all one piece). I had to wait over 2 hours but he was able to fix the screen. The screen he initially used was defective and he put a new one on. When he tried to replace the charging port that new part was also defective. So he told me that he needed to grab a new one from home so I would need to return on Thursday (4/21). He stated that the screen was defective so he replaced that and that the headphone jack he try to use with also defective so he had to go home and get a new piece. However, no charge for the port. So I would need to return the following day. I returned today and he is eating lunch and tells me I need to wait 40 minutes. I replied that I got off work early to come get my phone fixed and waited a long time yesterday. He told me to give him 15 minutes and he will work on my phone. I was in the mall for another hour and then he tells me hes charging me for the charging port. WTH?! When I debated with him about how Ive had to come to the mall FOUR times because of his defective parts and waited over 4 hours total for him to fix it, he would not budge. I promise I wont be back again for anything and will not recommend them to anyone. Poor customer service all around. No care given for my time I waited and numerous trips I had to make.
CH
Chris Thomas
Had to take my phone to another repair place after they attempted to fix it and it stopped working. I should have known better than get my phone fixed at a cell phone case stand.
TO
tony arsala
excellent costumer service. nice phone cases and they do phone repair also.my iphone 4s was water damage and they fix that in 20 min
JO
Jody Carbone
Ive called 4 times, left 4 messages and still havent spoken with a human. Moving on...
JH
jhon harwer
The guy was able to fix my iphone in 30 minutes and did great.
RE
REGGIE PALMER
Fixed iPhone in under 30 minutes!