Epovo Auto Group LLC

Reviews 4

TH

The BOSS

THESE ARE ALL FACTS!!! SINCE I PURCHASED YOUR CAR IVE PAID OVER $2000 IN REPAIRS HASNT BEEN A YEAR YET AND I HAVE PAPER WORK TO SHOW!!!! BAD ECM... RACK N PINION...OIL LEAK...CHECK ENGINE LIGHT (O2 SENSOR) IN RESPONSE TO THE OWNERS RESPONSE...YOUR A LIAR I TOLD YOU ABOUT THE CHECK ENGINE LIGHT AND THE FAILURE OF INSPECTION WITHIN ONE WEEK OF CAR PURCHASE.. YOU LIAR NOT 45 DAYS.YOU EXTENDED MY TEMP TAG MORE THEN ONCE BECAUSE THE CAR WAS FAILING MARYLAND INSPECTION...I SIGNED A GOODWILL AGREEMENT THAT I LATER CAREFULLY READ AND IT SAYS THAT THE WORK YOU DID I WASNT SUPPOSE TO BE CHARGED FOR (READ YOUR COPY) BUT YOU CHARGED ME HALF OF THE REPAIRS....JUST GOES TO SHOW YOU SOLD ME A BAD CAR BECAUSE YOU EVEN ADMIT I HAD TO PAY 50% OF REPAIRS ON A CAR I DIDNT EVEN HAVE 30 DAYS!!! NO REASON I SHOULD OF BEEN MAKING REPAIRS ON A CAR OFF YOUR LOT IN THE FIRST MONTH...NOT 45 DAYS LATER AND IT WAS SOMETHING MAJOR (RACK & PINION) They buy cars from local auction half fix them and then resale them. They dont like to work out deals on the prices.Purchased a car from there a month ago and making payments....in 30 days this has ALL gone wrong.... 1.Bad Rack And Pinion (leaking fluid all under the hood) 2.Oil Leaking (so my cars smoking as Im typing this review) 3.Check Engine Light came on (o2 censor which the owner told me he fixed prior to me purchasing) 4.When it rains or I go thru a car wash my car leaks water inside soaking my carpet BADLY. 5.Failed Maryland inspection (but passed Virginia inspection because this dealer uses a private inspector who Im sure passes all the cars for them) IM SO PISSED OFF IM STUCK MAKING MY FIRST CAR PAYMENT AGREEMENT ON A 2003 CADILLAC CTS THAT IS STILL GIVING ME PROBLEMS HASNT EVEN BEEN TWO MONTHS AND IM STILL MAKING REPAIRS!!!! TERRIBLE BUISNESS ON CARS PURCHASED FROM A AUCTION AND RESOLD.PEJMAN WILL TELL YOU SO MANY LIES HE FORGETS WHAT HE TOLD YOU AND TRYS TO MAKE YOU SEEM THE FOOL.BAD BUISNESS GO ELSEWHERE I WAS TOLD "IF I WRITE A BAD REVIEW NEVER TO COME BACK TO THEIR BUISNESS" TRUST ME I WONT....I WAS BETTER OFF TO ING CRAIGSLIST.

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SI

Simone Baron

I bought a beautiful blue Mazda 3 here, and at every step of the way Epovo really went the extra mile to make sure I was happy with it and help me get the repairs I needed super fast and reasonable. In buying the car, they really priced it very affordably and attractively, gave me an awesome discount right off the bat, and even swallowed some credit card fees to help me fit this in my very limited budget- thanks to the flexibility and patience of the fantastic salesman Hamid. The car is awesome and Ive been so happy with it except for some minor issues. Used cars often run into issues sooner or later- but it really says a lot about this buisiness that they really did the best they could to help me with them. When I noticed there were no floormats, Hamid personally wrote me a check to order some (after buying some himself that I didnt like), when a fuse blew out because I (notice this is something I messed with, and not them!) I replaced the radio, he came up with the part and helped put it in for me, and lent me tools so I could finish installing my aftermarket radio. They even helped with a couple steps. When the car started vibrating, the windshield got cracked, the engine light went on, and the car failed MD state inspection due to the turn signal not turning off automatically when you turn right, (I know, right?) all within a few days, Hamid once again came through splendidly for me by putting me in touch with a FANTASTIC mechanic located not far from me, who, after giving me a ride to the metro (which wasnt so near to where he was) repaired everything in half a day- windshield, O2 sensor, turn signal, rims, balance and even drove the car to my house so I woudnt have to pick it up, and priced this VERY, VERY reasonably (i.e. he gave me the wholesale cost without retail markup, and charged me very reasonably for labor)- besides being a fantastic mechanic, this guy was a stellar human being. So I wholeheartedly reccomend the Epovo family as a business that really goes above and beyond to ensure your satisfaction and that the vehicle is in good shape.

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CI

Cindy C

These people are BAD news!!! If they are willing to be slimy once, they are willing to be slimy every time...so dont say no one warned you. Reluctantly and only after I informed them I would not purchase any vehicle without first having it vetted by my mechanic, they allowed me to take the car to have it inspected. As it turned out, along with a host of other issues, the vehicles frame was irreparably bent along with the wheels due to a previous accident (Carfax did not report any structural damage on the car). I returned the car to the dealer with a copy of the report from my mechanic and the salesman put on an emotional show...shock, dismay, anger. He said he was going to sue my mechanic because he was tired of mechanics returning bad reports on his cars, hence hurting his business. I pointed out that my mechanic had nothing to gain from filing a false report and that in fact, I could see with my own eyes how bent up the underside of the vehicle was when on the lift. The next day I ran across the vehicle again while searching the internet, and not only was it sill listed, the price had been raised. There is no question that they knowingly and intentionally sell bad cars under false pretenses. So, no matter how shiny and bright that car in their garage looks, ask yourself if you really want to do business with people who have no problem making money by screwing other people...Its people like this that cause you to kind of hope that whole Karma thing really works.

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CH

Chad Snyder

Now, when you are buying a used car, everyone understands that you are going to have to get some repairs done. Very rarely will you get a used car that needs no work whatsoever. But what Epovo does to its customers (or at least to us) is very scary. My fiancee and I purchased a used car from Epovo and were given information that was misleading at best, and flat out lies at worst. They spoke as if they have a mechanic on staff (they dont). They assured us the car was in great shape (it wasnt). They claimed they had their "mechanic" fix some of the issues we noticed prior to purchasing the car (they didnt). We had to spend thousands of dollars just to get the car to pass state inspection in Maryland. When we went back to Epovo to try and get even a partial reimbursement because of the significant amount of money needed to get the car (which was in "great shape", according to Epovo) to a point where it could be safely driven, we were given the old sold as is mantra. Seems like once you drive off the lot, the car could implode and Epovo wouldnt care one bit. After all, theyve already got your money. Now maybe you will get lucky and get a car that actually is in good shape from Epovo. Im just relaying our story. But I personally will never risk going to Epovo again, and neither will any of my friends or family. Lemon dealer at its worst.

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