Category: | Jeweler |
Address: | 872 900 S, Salt Lake City, UT 84105, USA |
Phone: | +1 801-521-6026 |
Site: | 9thand9thjewelers.com |
Rating: | 4.9 |
Working: | Closed 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–6PM Closed |
MA
Matthew Tirmenstein
I worked with 9th and 9th for two months designing a ring for my future wife. They were very patient with me and let me make every change needed to get the perfect design of the ring. Joe was very helpful and always took the time to explain the fabrication process and answer all/many questions I had. Also they had the best prices in the salt lake area. When i first decided i wanted to design a ring i contacted every jeweler i could via e-mail. I received a quick response and the best price quote (which didnt have any hidden costs) Once i approved the design it was complete in 2 weeks as promised. When it came down to proposal time Joe was super great. Heres the second part of the story. My fiance had been upset i had not gotten her a ring yet (she didnt know i was designing it) I told her that during the upcoming weekend her and i would go browse the local jewelers and id let her pick one out. I told Joe when we would be coming in and told him to act like he didnt know me to surprise her. He said hed try and make sure Id have the place to myself and when we got there he finished up with his current costumer and gave us his attention. Joe acted the part like he didnt know me, was helpful in letting us look at rings and he and i talked about his custom work while my fiance was looking at catalogs. I asked him to show me some of his work (he handed me the ring in a nice box saying "one of my clients just finished this piece") I proposed to my fiance on the spot, after her confusion and Joe confirming that i was the client who designed the ring she said yes. Joe made the design, fabrication, purchasing, and engagement a great experience. He spent the time showing all the work that had gone into the ring to my fiance and sized it for her on the spot.
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Andrew Anderson
I had acquired a loose diamond stone and platinum setting from sources on the internet. I went to several jewelers in the valley to have them re-set the stone. Most locations wanted to either sell me a different setting, said they didnt work with platinum, or charged outrageous fees to set the stone. For example, Shane Company wanted in excess of $3/hundredth carat weight to set the stone (which would have been almost $400)- they stated "we take a great deal of risk holding outside diamonds, and thus, must charge these fees to lower our risk for litigation". Joe at 9th and 9th, on the other hand, said he would do it for a fraction of the price ($80). He performed the work during a very busy time (week before Christmas), and offered for me to pick up the ring at his house if I couldnt get out of work prior to closing. Joe takes a great deal of pride in his work, and is not in the business to rip people off. He was never pushy to sell me something different, but said if my fiance didnt like the setting, he could utilize the platinum for a new setting that she could design. He even said he would credit the work already done toward a new setting! He also offered to loan me a generic setting for my proposal for no cost. Joe implicitly trusts his customers. After reading other reviews, its obvious that his customers trust him equally in return. In this day and age, its rare to see a "small fish" succeed in the wake of sharks. I sincerely hope that Joe stays afloat. I would strongly urge folks to support this small, local business with an owner who takes tremendous pride in his work and offers fair pricing.
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Daylen Bills
Lets face it gents, when youre young and buying your girl a ring for the first time....it kind of sucks! Most of us couldnt care less about it other than getting something she will love. Its something weve never done before, we dont really know where to start, and it can be a terrible experience. I went to 5 different jewelers and was overwhelmed by pushy sales people at traditional stores (one of which literally talked my ear off while I was walking out the door) or non-commission sales reps that didnt care in the slightest about helping me. Then I found Joe at 9th and 9th and he was nothing of the sort!! When you first meet Joe you can just tell that he loves what he does and not only is that making Jewelry, but he genuinely loves helping people. He helped me design a gorgeous ring and was always concerned with keeping me under my budget! At first i thought designing a custom ring would be impossible! Too many options and possibilities how could I narrow it down to just 1 design?? Joe took almost 30 pictures from me and collaborated them all into a beautiful design that I could have never done by myself! I cant thank Joe enough and I was thrilled to bring my fiancé in to meet him! I would absolutely recommend 9th and 9th Jewelers to anyone!!
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Tom Brace
Had a deposit on an engagement ring at a big chain store in town, but still wanted to see what other options were out there. Stumbled on 9th & 9th and Joe “The Jeweler” thanks to google reviews. After an hour of describing what I was really looking for, he had a custom design in CAD for me to view the next day. Once I saw the possibilities Joe could provide, and actually able to stay under my budget, I cancelled my deposit and worked with Joe. After a couple of iterations of design changes (me being very picky), we finally had a final design. Then I asked Joe for a huge favor.... I needed the ring completed in less time than a normal custom engagement ring can be completed, and then over-nighted across the country. Joe did everything possible and made it happen. If it wasnt for him the engagement proposal wouldnt have happened how I wanted it to. Joe was great to do business with, and well be working with Joe again, very soon, on our wedding bands! You can see my fiancée’s marquise halo engagement ring on the 9th & 9th Jewelry Facebook page photos.
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Alex Borowsky
Amazing service, affordable prices, and beautiful jewelry! I recently bought an engagement ring from Joe at 9th and 9th Jewelers, and it was a terrific experience. When shopping around, I decided on a whim to visit him even though I assumed it was going to be more expensive compared to large chain stores. This was not the case. In fact, after meeting with him for the first time, I felt confident enough in his price and his service to not even bother trying to find another jeweler. I met with Joe several times, he ordered multiple batches of diamonds for me to inspect, and in the end he created a beautiful custom engagement ring for a price similar to online wholesalers. Throughout the process, Joe was attentive and informative, and not pushy. He even talked me out of some more expensive diamonds/metals that werent good deals compared the ones we ended up using. All in all, dont bother going anywhere else, you wont find a better price or better service!
MA
Matthew Lalonde
I designed an engagement ring, emailed my design to Joe (owner), Joe worked with me to revise the design until it was perfect. After we got the design down, which presented some unique challenges both in casting and finishing, Joe ordered a wax model and had the ring cast. Unfortunately, the initial casting had several flaws so, even after Joe spent hours trying to correct the problems, he insisted that the ring be re-cast by another vendor, at no cost to me. A few weeks later, I had a perfect and completely unique ring. My fiance and I stare at it all the time, just admiring Joes work. If you have ANY inclination to design a custom ring, even if youre intimidated by the thought of it, just go to 9th and 9th. The process is worth it and Joe is honest, fair, patient, and does everything he can to give you the ring YOU want, even if it involves some challenges and risk on his part. If you want something special, dont buy from Tiffany, have Joe make it for you.