Coffee Pod
| Category: | Coffee Shop |
| Address: | 426 W 1230 N, Provo, UT 84604, USA |
| Phone: | +1 801-341-0022 |
| Site: | m.facebook.com |
| Rating: | 4.3 |
| Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7:30AM–9PM 8AM–8PM |
Location
Photos 1
Reviews 7
A.
A. S.
First of all, the coffee is good. Lets get that out of the way. The Coffee Pod serves a tasty hot cup of brown, caffeine water. Much like the kind I can serve myself at home in the comfort of my own underwear, but with decidedly less dog hair in it. So dont regard my rating for the establishment as reflective of the quality of their umber potation. What it really reflects the question that my experiences at the Pod beg: is there a reason why some of the employees at Coffee Pod hate my guts? They never seem happy to see me. Could it be my face, or my clothes, or do I unconsciously represent the "establishment" that they are clearly striking out against with their, second hand books and D.I. mugs. The cashier carries on his conversation with a friend while a wait to be served and does not offer any eye contact or even the hint of that polite Utah Valley grimace which Im surprised I missed as much as I did. And before you start to feel too good about yourself, you should know that they hate your guts, too. And why? The place is too cool for itself. Thinking itself a bastion for the local artist, where the smiles and courtesy have become too commercial--the purvey of larger, Seattle based chains. Here the large windows dont seem to let much light in as dust gathers on dingy window sills. This anachronistic apathy holdover from the 90s may have been en vogue when Utah needed its moody counter culture and the Pod was among the few brave offerings in Utah county, but they are no longer the only game in town and what was once rebellious and moody comes across as immature and outmoded at the same time. What attempts at charming with its apparent lack of cohesiveness, mismatched couches and chairs, overcrowded poster board, and quirky staff has been overshadowed by a certain thoughtlessness toward what should be its main demographic: creatives. The music is loud, jarring and inconsistent, switching between 60s love songs and guitar-solo rock. Concentrating is next to impossible. If you do, however, finally find a creative space in your head it may be too late, as your computer may have run out of batteries; there is a deficit of usable outlets here and though seating is plenty most patrons are forced to crowd around few available. Does it really have to be like this? No. It doesnt. These perplexing choices the Pod makes is what the management considers reflective of its unique brand.Thats fine if it works for you and you like the Pod--remember the slurp is tasty--but if you want an experience that fosters introspection, relaxation, or just plain feeling good about yourself, then you may have to give some serious thought to the competition, of which there is increasingly plentiful options.
TA
Tawni Bringhurst
Im new to the area and I am a seasoned Barista myself. I was looking around trying to find a decent cup of coffee in the area (that is tricky here), and I came here. I WILL NOT BE BACK. I ordered my go to, which is a cold brew with cream. When I asked the woman helping me if they had any cold brew available, she told me yes, and then her male co worker intervened in a very condescending way. He told her and me, with absolute surety that cold brew coffee doesnt exist because its a process not a coffee. He would interupt when I would try to say something and he was extremely rude, and treated me, (the customer) and his coworker with attitude and disrespect. Not only that, but he was not correct in the information he was giving. While cold brew coffee is a different brewing process, people will order it as a cold brew as opposed to iced coffee because cold brew is brewed over time to extract all the flavors. Where as iced coffee is brewed like normal, and then cooled so it can be poured over ice. His coworker seemed frazzled and irritated with him, (I dont blame her), and the customer service that I received was terrible. It was a very unwelcoming environment. I would rather go to Starbucks.
DA
Daniel Rodrigues-Martin
Once was enough. The barista scoffed at me when I asked about their refill policy on in-house brewed coffee. He gave a vague answer that didnt actually answer the question then turned his back on me like I was wasting his time before handing me a coffee that was okay. Not terrible, not great. Just okay, and certainly not worth the rudeness that came with it. I worked food service for five years and always strive to be polite to employees who serve me. Being scoffed at and treated like a bother for asking a simple question is ludicrous. Check out reviews on Yelp and youll see this is not an uncommon issue at Coffee Pod. I hope the owner will take mine and others comments seriously and train employees not to treat customers like garbage.
JE
Jessica Sawyer
Overall, I like this place. Particularly the large space and the community. Its the perfect place for meeting up with a handful of friends for an hour or two. Also a great place to be around others who dont fit the Utah County mold....if you catch my drift. The coffee is delicious-particularly the cookie dough coffee. I have had generally good customer service. A few "meh" experiences with certain baristas, but that is to be expected of any shop. Dont plan on inviting a large group - Ive heard from more than one person of the baristas/owners complaining about patrons staying too long and not tipping enough. Not my first choice for a coffee shop in the area, but a close second.
NI
Nic Laughter
Simply looking for a place I can relax, do some work (on my laptop), and enjoy some good coffee. Starbucks is always packed, so I found out about this place and thought Id check it out, which was a huge waste of time. They have 1 outlet for all the inner seating and couches, which was taken by the "open" sign. All other outlets line the bar-type seating by the Windows. Except the blinds on half are broken, so unless youve taken one of the 2 seats by the blinds that work, have fun getting the suns light blasted in your face while youre working. Never even bothered to try the drinks because Im never coming back unless I plan to only do as little work as my battery will allow.
EM
Emily Lacock
Decent hours, friendly baristas barely earn 2 stars. I went to pick up a pound of coffee- first off, when the friendly barista told me the price, she nearly gasped and asked me if that was "OK." No confidence in product. Secondly, I asked for it to be ground the best way for a (popular coffee maker that can use pre-cofffeed cups) or a pour over maker. Friendly barista asked two other baristas their thoughts. Friendly barista #2 instructed me that if I want to use the coffee I ordered and paid for, I would need "special cups-" uhh... why else would I be buying coffee by the pound? Barista #3 had never heard of a pour over coffee maker. I know this is Provo, but COME ON.
EL
Eliza Allen
I come here often because I find that their drinks are generally better than Starbucks. However, I have found that they are very inconsistent with their drink making. My usual drink is an iced chai tea, nothing complicated or with picky instructions. However, at least 2 or 3 of the times Ive ordered it, I havent even been able to drink it because of the ridiculous amount of tea/syrup to milk ratio (WAY too sweet). And dont ever expect to get good service. Unless youre a "regular" theyll treat you like it was super inconvenient to make your drink. Probably wont go back again after another inedible drink this morning. Disappointing.