AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	1620 State St, Orem, UT 84057, USA
Phone:	+1 801-802-9000
Site:	att.com
Rating:	2.5
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed

Location

Photos 29

Reviews 11

Brian Rowley

This store once had an elaborate review from me that has since been deleted. But they are horrible and they simply ignored the request I had for a new battery for my phone. They told me to come back in 5 days and the battery would be there. I came back, to nothing, the guys ordering it, looked at me and I could tell he completely forgot. So he told me another 5-7 days, then I went back and nothing. Then he told me to go to batteries plus down the street or amazon. I was flabbergasted. Why could you not tell me this 3 weeks earlier and I had to spend 3 weeks without a phone unless it was plugged in. Just an absolutely worthless store that you should stay away from at ALL COSTS.

kory jolly

Went in and was trying to see if they could do anything for me since my phone was broke and I was paying for Service but wasnt using it and I went in to see if they could help. And I was going to give up on AT&T because the store in amaerican fork was beyond rude. And one of the workers named Josh help me and he was amazing he worked with me and made sure I was cared for before he did anything else, went above and beyond to help me and the fellow customers that came in. I will drive from saratoga springs to this location in Orem than go to American fork location!!!! KEEP UP THE. AWESOME WORK JOSH! And all the people that work at this location.

Jon Swick

This was probably one of the worst experiences I have ever had in a store. I came in waited for 20 minutes and customers who it came in 10 minutes after me were helped first. one gentleman because he knew one of the representatives sat and talked to that representative for 30 minutes before they ever got started processing his purchase. It took 40 minutes before anyone helped me.

Kelly Branagan

They really need more help!! You are there forever and feel bad asking extra questions because u dont want to take any more time then you need to because people are waiting behind you. The staff they have is great but they need more of it!

Myan Weaver

I called in and you guys told me you had the iPhone that I wanted in stock so I cancelled my pre order but when I showed up in the store, you guys said you didnt have the iPhone that I needed. You guys seriously suck.

Jeremy Baker

Your time is better spent at a different AT&T store. Definitely poor customer service here. Why would I do business at a place that always gave the feeling they just want you to leave...

Brett Bristow

Great spot to pick up a new phone get accessories or add festures. I am always welcomed with a smile!

Joan Scholz

Good place, have a lot options in smartphone s, tablets and Internet plan.

Nathan Bull

I will never go to AT&T ever again awful experience

Samm Robins

Not a lot of selection, but a very helpful staff.

Caine Lloyd

Needs more staff, but very informing.