AutoZone
| Category: | Auto Parts Store |
| Address: | 1000 Ferris Ave, Waxahachie, TX 75165, USA |
| Phone: | +1 972-937-3232 |
| Site: | autozone.com |
| Rating: | 3.4 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM |
Location
Photos 26
Reviews 39
CO
Constance Bennett
I am not going back. I walk in and ask a worker, who is just standing around talking to another worker, that I need to replace my headlight. She tells me to go and stand by a pod and wait. After waiting by a pod for five minutes someone comes and grabs the person waiting in line behind me! Just ignored me! Then a couple minutes after someone comes and helps me. She grabs a bulb and bulb grease and after I pay for it she hands me the receipt and tells me to wait outside by my car. I end up waiting by my car for 30 minutes before I go back in and see what is taking so long. I walk in and the place is empty except for one other customer. The lady that helped me earlier sees me and asks where my bulb is. She never gave it to me and apparently someone had put the bulb back on the shelf and they had forgotten about me! With no one else in the store except for one other person you would think they could remember me. Finally after they check out one more person, she comes out to my car. She looks at it for a minute, says she does not know how to change a bulb on my type of car. I was so upset. She refers me to someone else. I go there and they tell me that I did not even need to buy the bulb grease. Never go to this auto zone!! They are unhelpful and will oversell you products and then forget about you!
KE
Kendall Borg
Worst AutoZone I have ever been to. Every time I walk in I tell myself this is the last time. Today was the last straw. Stand in the store for 25 minutes before helped, even that was an ordeal; computer said 10 in stock, none was on the shelf. Since I was there I didnt want to leave empty handed, went to check out and the clerk was stuffing his face. This level of unprofessionalism, and filth in the store. I just left. I am going to Oreillys from now on.
A
A Private User
After first testing my battery at OReillys and finding it bad, I got a price on a new battery. I asked OReillys if they could take out the old one and put the new one in. Three guys in that store, no other customers at the moment, made excuses about possible anti-theft lock-out blah blah blah. . .. I went half a block to Auto Zone. They switched it out in less than 5 minutes for 15 dollars less. Guess who has my business now?
BR
brittcliz
I went in to Auto Zone to get a new fuse for the turn signal in my dads car. I got help right away when I walked in, but I was given the wrong fuse. The guy who helped me seemed new so I wouldnt put too much of the blame on him, but I hate having to go back and get a refund. All of my car smart friends (some being actual mechanics) say OReilys is a lot better quality for the price and almost never mixes up parts.
EL
Elijah Hernandez
This place sucks! Never have I been so disappointed in my life! AutoZone has terrible customer service and the employees will forget about you even if theres only one other customer. Never come here if you want your car fixed.
DA
David Cys
The staff was very knowledgeable and helpful and directed me to the product that I needed. When I went and worked on my SUV I solved the problem immediately with the items that were recommended.
JO
John Speer
Stood there for 5 minutes at the service desk with no one else in the store while 2 employees ignored me and argued over their work schedule. Going to Oriellys
CL
Claudio Vargas
Muy buen servicio gracias por el servicio es muy buen servicio
DA
Daniel Rodrigues
Other locations are better as far as customer service, cleanliness, and ease of access. Not terrible, but needs some updating.
H
H Inyang
They had the products I was looking for. The ladies there didnt seem too well-informed, and Im glad I didnt go for advice.
DA
David Ibarra
Lines can get a bit long and wait times along with it. Peeps are not always the friendliest, depends on the day
CH
Chris Lanoue
Its hit or miss with this store. Sometimes there are good people, other days they just dont have a clue.
JO
Joel Layfield
Think the parts are going cheap replaced a wheel bearing made it around the block then came a part
CH
Charity Choate
They are great when you can get someone to talk to other then that you go at it alone.
TH
Thomas Wilson
Just an auto parts store. As with most, it may take a little while to get service.
AB
Abel Muñoz
Great employees! Always greeting customers as they enter and leave.
DA
David Hobson
Always a long wait at this store. No knowledgeable staff there.
NE
Neil Scott
They always have what I need plus they install with no fuss.
MI
Mikie Daugherty
Aaron helped me out immensely today! Great customer service!
RO
Rosa Stockstill
Anything you need for your car or truck is here.
ST
Stephen Kuehl
Refused to do my simple battery install.
DO
Dorena Higuera
Has any part needed for auto repairs
BE
becky duron
The older lady in there is helpful
RO
Robert Starrett
Manager was friendly and helpful.
RA
randall durant
Fast service, knowledgeable staff
HE
Hector Garcia
Dislike the unprofessional feel.
CH
Christopher Gilmore
Good, basic autozone haha
IA
Ian Porter
Good customer service.
TE
terisa raney
just another Auto Zone
MI
michael crawford
Always slow service.
CO
corie laine
Help is always handy
JO
John Johns
Amazing crab cakes.
LI
Lillian Renee Jordan
Very helpful staff
VI
Vincent Miller
Sold me wrong part
DA
David Williams
Fast and easy
MI
Michelle.atkins0483 9728550483
Great service
KA
Kathleen Clement
Nice people
MA
Matt Carlson
Rude staff
SH
Shirley Washington
Average
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