Eaton Custom Jewelers

Category:	Jeweler
Address:	5200 McDermott Rd, Plano, TX 75024, USA
Phone:	+1 972-335-6500
Site:	eatoncustomjewelers.com
Rating:	4.7
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 10AM–5PM Closed

Location

Photos 48

Reviews 8

Stephanie Caufman

I would give this place 10 stars if I could they are so wonderful!!! Mostly have just cleaned my rings in the past never really even got to know David or the other two women that work with him... Well that is until Jareds tried to rob me and luckily I didnt let them and he saved the day! Back when I was pregnant I was silly and never took my rings off. My finger swelled basically in a day and I, being pregnant freaked out bc I couldnt get them off. Well freaking or didnt help. Eatons was closed so I went up to the nearest jewelry store to ask them about my ring. The salesman said "oh we would just cut it off... It wouldnt be a big deal," in a panic and without speaking with a jeweler... He cut it off. He cut it in 2 places which I thought was odd.. But just relieved it was off my finger. Months later after having baby and my fingers were back to normal I went to Jareds to have them fixed. Well the told me it needed more platinum (the section the man cut out) and would cost $450. Im sorry but $450 is a big deal to most people rich or poor... You dont just tell someone "its not a big deal" and expect/assume that amount of money is "not a big deal." To be honest it isnt to me if its within reason but I think they cut my ring that way to make money in the long run. I went to Eatons and David charged me less than ½ and returned my ring back to its original perfect self! I cant say enough about how grateful I am... And then tonight I received a hand written thank you card from him personally! What kind of business still does that?! They are wonderful!! HIGHLY RECOMMEND!!

Jared Sharp

I highly recommend Eaton Custom Jewelers! I felt like family going into the store. Every piece of jewelry they make is artwork at its finest! The quality and craftsmanship is far superior to anything you will find at one of those box stores. You can tell they take pride in everything they make. I had a custom engagement ring made by David Eaton and it is AMAZING! David, Carol and Denise listened to what I wanted and and crafted the perfect ring! They put in the extra effort to find the perfect center stone for the ring. It is absolutely gorgeous. Davids work is second to none he is truly a gifted jeweler. The quality and attention to detail is far superior than anything you will find at another store. They were also able to craft the ring in the time frame they said they could. Everything worked out perfect and the ring was even more beautiful than I imagined it would be. Do not waste your time going to another place. If you want a truly beautiful ring that is crafted with care go to Eaton Custom Jewelers first!

Kevin Egan

Not only does David create some amazing jewelry, but he is also a super guy to do business with, and stands behind his work 100%. He helped my wife an I remake her (originally custom made) engagement ring and wedding band that was not made correctly by an online custom jeweler, just slightly tweaking the design to make up for the faults in the original. During the process, David spent more time with me than most other jewelers probably would talking about options and designs, and making sure he understood what we wanted. My wife and I really appreciated the fact that he didnt just tell us what he thought we wanted to hear to make a sale, he gave his honest opinion and I greatly appreciated that. I am very impressed by his commitment to detail, it absolutely shows in his work. David is the definition of a Craftsman, and has made a customer for life with me. From now on he is the only jeweler I want to do business with.

Missie Surritt

David Eaton Jewelers is the best in DFW! I needed my new engagement ring resized, so I read tons of reviews from different places, David had the best, by far. I called on a Sunday, not realizing they were closed, and David happened to be there and answered all of my questions. When I took it in, Carol was so friendly and professional. She sized my finger and took my information in less than 10 minutes. They quoted me a very good price and said I could pick it up in just 2 days! As a newly engaged woman, this was music to my ears. I picked it up on time and Denise had me try it on, a perfect fit! David had even cleaned it and made it sparkle even more! I asked her about mens wedding bands as well as my own and she gave great advice. Overall this was the easiest, nicest experience to date. Friendly and knowledgeable staff that genuinely cares. I strongly recommend David Eaton to anyone looking for a jeweler.

Barbara Eaton

This weekend was a lot of emotions in my head. My Grandmother passed away three months ago and she left us an engagement ring to my husband and I (now three years married). I decided to wear it and engrave her name in it and polish it so that I would take good care of her legacy. Mr. Eaton without hesitating did all that and more, he told me if it was in good shape, if it was holding well and what type of clearance had the diamond itself. Mr. Eaton has a touch for people, he is so humble and nice and it felt a relief about putting my legacys grandma in his good hands. I will definitely go back again for my wedding band. My last name is Eaton and we are not relatives, but it sure felt like one. Thank you so much for your kind and love, Barbara Eaton

Jonathan Wolk

Great prices, honest employees and excellent craftsmanship. One visit to Eaton Custom Jewelers is all it took to convince me never to go anywhere else. Amazing jewelry that isnt marked up 3 times over to pay for franchising fees, advertising fees etc. David was upfront about the prices, very professional when giving advise and he does not try to up-sell you to a piece of jewelry you both know you cant afford. Went in with my fiance to look for wedding bands and not only did we find the perfect ones but they were within our budget. David even offered to fix the engagement ring (that unfortunately was purchased elsewhere) for free because it simply needed the repair to fit better. Highly Recommended to anyone looking for jewelry!

A Private User

Eaton Custom Jewelers is a great place to purchase quality pieces of jewelry at a fair price and they do extremely good custom work on your existing pieces as well. Great team of friendly caring customer service individuals that offer the best value for your dollar. I highly recommend this jeweler to anyone that lives in the Plano area that may be looking for a very high quality jeweler. I will use them again in the future and appreciate the service and attitude that I received from this owner and store! I found the owner of the store David Eaton to be an honest and fair business man with high integrity and suggest that you try him out. You wont be dissapointed.

Tiffany Cunningham

First time there getting a necklace fixed for a friend and I must say that I had an EXCELLENT experience!! Carol I believe her name is greeted with a smile and was very courteous and expedient. Each person greeted me with a smile and that goes a long way! Also, with the way of the world with me being a African American woman I didnt know what I was walking into I just wanted assistance and I got that and more!! I love jewelry and my father LOVES to see his wife in the finer things and I think I found a winner. Never judge a book by its cover you never know who your entertaining. I will be back and I will recommend to family and friends. Thank you!