Category: | Drug Store |
Address: | 3301 N Fourth St, Longview, TX 75605, USA |
Phone: | +1 903-663-4362 |
Site: | walgreens.com |
Rating: | 3.3 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
KR
Kristen Ramsey
Literally the slowest pharmacy in town. Always a long wait. Not only that but half the time you cant get the entire order at one location. Staff is not very friendly either. When you personally see the Doctor fax over the prescription 20 min before your visit to drive thru and then witness them take it from the printer and say they are working on it....makes you wonder. Oh and this time happened to be for eyedrops and antibiotic for my sick 8 month old. I dont think those two items require an additional 15-20minutes of waiting time. When I drove back around to wait in the outside lane I was told to move my vehicle so they could attend the next customers. They then were in line for 10 minutes behind me as I sit with a screaming baby in the parking lot. Im fed up and based on other reviews others are as well. Its a waste of time and money doing business here and I wont any longer after today.
CH
Christine Ratcliff
Definitely 5 stars. Great service by both floor and pharmacy personnel. Always has my prescriptions ready. Very little wait times. I am basing my review on 15 years of using this store (I think it was built 15 years ago). Started going here when it was opened. All stores are shorthanded from time to time and workers, just like the rest of the public, have bad days. I will never post a review based on one experience. They have great sales on items and happy to give rainchecks when they run out. Thank you to the managers and personnel for keeping me coming back year after year. :D
TA
Taryne Godfrey
Jimmy, the supervisor, needs more training in customer service skills. He is rude, unprofessional & should not be in a leadership role. Tonight my family & I had THE WORST customer service experience. I have lived in Longview for over 10 years. I have had plenty of decent visits to this Walgreens, but tonight was the worst. I see why their hours have been cut back & the parking lot ONLY had a couple cars. There is a proper way to greet & speak to customers. Jimmy needs more training!
JA
Jay B
Tammy in the pharmacy was very quick and efficient at helping the pharmacist, answering the phone, and getting the customers taken care of as quickly as possible. She had my prescription waiting for me when I got to the front of the line after dropping it off earlier, this was my first time at this location.
MI
Michael Bullock
I have yet to be able to pick up a prescription at the time they said it would be ready. Most recently it was more than hour after they said it would be ready that I was able to pick it up. Save yourself some grief, pick another pharmacy.
BR
Brad Williamson
Call before you go to pick up your meds to make sure they have them - yes, even if theyve told you they do. Because when they dont, (even though theyve said they do) they wont contact you to let you know they dont.
JE
jennifer rivers
Absolutely terrible! Photo department has terrible service, the manager has a terrible attitude! They do not know how to treat their customers! And the wait time in the pharmacy is the longest in Longview!
AM
Amy Duncan
Easy most of the time to run in get something and get out fast but the pharmacy is so rude, slow and price is high.
KE
Kevin Wright
Love this Walgreens