The UPS Store

Category:	Shipping and Mailing Service
Address:	1503 Main St, Grandview, MO 64030, USA
Phone:	+1 816-761-8882
Site:	theupsstorelocal.com
Rating:	2.5
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–3PM Closed

Location

Photos 13

Reviews 11

Luis Sanchez

Rip off alert I went this morning to print a document. First I ask if they could find it on Google. She said she does not do that .male note I was there at 8 am sharp no one was there so as courtesy she could but she did not . The I downloaded the form to my cell phone and she said to send it to me . I did as she told me . Than she print it and said it was $ 1.10 I ask why so much . She explained now after the print. 1.00 to pull the document from email and .10 for printing. If she would have told she was going to charge me 1.00 for just opening an email I would have went else where . That is outrageous fee. I would only go to ups store ever again if they are the only store in the world........ I probably spend $200 dollars a week for shipping and printing at FedEx am going to stick with that . Not even a penny ups will get from me.

Dannie Renee

The owner of this store has a wife that has a store on Raytown Road which she is very unprofessional to her customers and staff. Please refer to that stores reviews in what I say. Her attitude to her customers and particular staff of African American race shows that she doesnt trust them and talks to them in very disrespect. The husband is very aware of these problem at her store from compliants and reviews and still allows this to jeopardize their business. I am submitting a request to the Better Business Bureau and also to the Missouri State Human Relations Department for investigation because this should not be aloud in any business... If there others who have had similar experiences at any of their store locations in Grandview or Raytown, MO please submit a review because your voices will be heard finally..

Tuez Day

I just went to have a document notarized. I explained to her there was a checklist of things i needed her to complete; which she did incorrectly. The notary was extremely rude. It was apparent she hates her job.. something that should be fairly easy has now turned into me trying to correct her mistakes. If you need something notarized do not go to this ups location she needs more training. *** In typical UPS fashion they have replied with No apology for the poor customer service, nor offered to correct the issue of me paying for a service that was completed incorrectly***. Ive been in customer service for 10 yrs and I know how it should work! I will never return to this store. Poor service, Poor management!

brent acton

After getting a free return shipping label on damaged shipment. I went to this store to send off my package they printed out a label and started putting tape on my return package and said you owe us a dollar for tape. Lmao..... they put 2-1ft pieces of tape on my package that I didnt ask for or need. Stay away from this store.SCAM!!!! Hey management!!! If youre trying to screw people out of a dollar for 5 cents worth of tape you should let them know ahead of time. USE FEDEX! !! #UPSBLOWS!

Cole DeRuse

Ive been a customer here for 5 years now. Ive had only one semi negative experience in that whole time, and the staff member who was involved apologized. All these other 1 star reviews are interesting. As long as you are polite and respectful, the staff there (including management) reciprocate the same thing. Nobody has ever disrespected me or belittled me. I recommend these guys for sure!

Rochelle Walker

Usually pretty busy. Sometimes you have to wait, while they are waiting with others for services. Seems like they could multitask a little better. But for simple jobs and if everything is packaged correctly, it is a good option. Copies are great priced during October and April! Very professional copying experience and is the place to go to get large jobs done quickly.

Dell Renshaw

There is a reason this location has such poor reviews. Management is very rude. I have a small business and ship the same package frequently. I came to this UPS because it is closer to my home then the one I usually visit. Time and time again and I am treated like I am stupid. The general staff is nice enough, but the owners/management need to find some humility.

Danelle Dunken

They know by name, carry heavy boxes out to my car, and always do a great job with my printing jobs. Very patient and kind to me, I appreciate their service! Ill continue to do business here as long as I live in Kansas City. (There are other ups store closer to my house but this one is worth the drive!)

Michael Allen

Nickel and dime you... The owner himself is rude. Go somewhere else.

Yiyang Pan

Staff was very rude, will never go there any more

Christian McFadden

Simple walk in walk out!