Category: | Used Car Dealer |
Address: | 1322 TX-121 BUS, Lewisville, TX 75067, USA |
Phone: | +1 972-436-6008 |
Site: | autoworld28.com |
Rating: | 2.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 9AM–6PM 9AM–5PM Closed |
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Isabella Allen
I was getting desperate for a car, and thats why I went here. The staff was super friendly the day I got my car. Everything went by so quick I drove off with my car in less than an hour. I was so so so excited to finally have a car. Not even 7 hours passed before my car died and wouldnt turn over. I couldnt believe this was happening. Especially being a 19 year old girl, who knows little to nothing about cars. I sat and cried in my car for hours. I prayed and prayed for my car to just start so I could make it home. And it turned over! Not having any money to put towards a down payment on a new car, I was stuck with this one. After having the car for two months and dealing with the problem on a daily basis, I was trying to get the car fixed. I took the car to autozone where the guy told me the check engine light had been disabled & that I needed a new E Vap valve? He then asked how much I was paying for the car and he even told me I got ripped off and the car wasnt worth the price I was paying. I ended up losing my job a few days before Christmas and my mom helped me make my payment that week. Being jobless & not wanting to ask my mom for more money, I fell behind on ONE payment. But I managed to find a new job. And I had to wait until I got my first paycheck to make the payment. I wasnt able to call and let them know because my phone had gotten turned off and honestly I was scared to. I mean Im a kid. I figured being one payment behind wouldnt be so bad. Then the lady contacts me through facebook and I happened to see the message because I was connected to wifi. She tells me Im in violation of my contract because I didnt notify them that I lost my job etc. (which I didnt know I had to do) I let her know I started a new job and that I would for sure have my payment when I got paid. And then they repo my car the day before the next payment is due! I got up there with both payments in cash and the lady tells me "it doesnt work that way and I cant just make my payment anymore" then she tells me I have to wait til she hears back from her boss to see how much Id have to pay. I didnt hear from them til 9 hours later and they wanted me to pay over $800 to get that POS back! Thats when I decided I wasnt gonna be ripped off anymore! And by the reviews Ive read on here from the past about cars messing up I wish I wouldve seen them before I wasted my money here!
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A Private User
Although the place was very friendly, and tries to work with you a lot, there have been quite a few problems since I bought my car. The warranty is too short. Who could possibly know that their transmission would start failing right after the warranty ends? I was experiencing a bit of trouble, but I thought it was the usual small car being driven a lot, running the a/c a lot, problems. Then my car started getting stuck in gears, not shifting correctly, and becomming dangerous to even drive. I had mentioned the small problems before. I got some money to fix a dent from a small accident i was in, and they are expecting me to use that to pay for the transmission that has been going bad since they sold me the car. Then I cant even return the car if need be, because the dent wont be fixed. I dont mind fixing the dents, that was my fault (well not exactly), but that money will NOT go towards the tran. One of the workers was also very rude for awhile, and kept threatening to repo my car when I was a day late, because they messed up my payment date and told me i could pay on the days i get my paycheck. They were nice enough to refer me to a place to get the car looked at for free, but they still expect me to pay for this repair, knowing I am a young driver and cannot afford this! I was expecting to have a car that works when I am paying almost $6000 for a year 2001 hyundai. The air valve was also broken and it take 3 times as long to pump gas in my car. I will UPDATE this if they work with me on this.
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A Private User
This is the worst place to buy a car from, I had my car only 4 months and alot of things went wrong 3days after i bought it the breaks went bad and i called to let them know and Elizabeth said that there was nothing they could do cuz i had already drove off the lot.1 day took my car in to just be looked at and they took it upon them self to do repairs without bein asked to do so and i had to pay for it with my car payments and they wouldnt give me a printout on the things that were so called done but came to a tot. of 735 but Patty the owner put her own price into it as well. Well when i refused to pay for the repairs they started takein money out of my car payments and sayin i was behind on my payments and came out and repoed my car.PLEASE DONT BUY FROM THESE PEOPLE THEY ARENT TO BE TRUSTED!!!!!!!!
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A Private User
I love this place. They treat you like you are apart of their family. After dealing with so many horrible people I was about to give up on looking for a car for the day. When I went to Auto World I saw my baby from the get go... a pretty little black honda in back of the lot. I went straight to it and was crazy about it. I was helped immediatly and discussed what financing and payment options I had. I have bad credit and could not get financed anywhere but with only $500 down I was able to walk away that day with my car. It took around 45 minutes and I was driving my car with a warranty and easy payment I could manage and afford. I will be reffering anyone and everyone I know to buy cars from them and I will be purchasing more cars from them in the future! Mary Elizabeth.
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A Private User
I SAW ON THEM ON CRAIGSLIST..AUTOWORLD I CALLED THE NUMBER ON THE ADV. I WAS ANSWERED BY A VERY POSITIVE PERSON ..WHO ANSWERED MY QUESTIONS...HE TOLD ME THAT HE COULD HELP ME. I JUST GOT DIVORCED MY CREDIT WAS HORRIBLE ..HE TOLD ME WITHOUT HESITATION ..YES, I SURE CAN HELP YOU...IT WAS FINALLY GREAT TO HERE IT.!..I BOUGHT A VAN .IT WAS NICE AND CLEAN READY FOR MY FAMILY TO FEEL COMFORTABLE IN...I WAS SO HAPPY...I WENT INTO AUTOWORLD. I FELT RIGHT AT HOME .THE WHOLE EXPERIENCE...WAS GOOD... I HAVE A GREAT CAR..I FEEL LIKE HUMAN AGAIN.I RECOMENDED IT TO MY FRIENDS AND FAMILY..IM ALMOST DONE PAYING IT OFF.WHICH INCIDENTLY DIDNT TAKE BUT 16 MONTHS.NOT FOUR AND FIVE YEARS LIKE THE OTHER DEALERS...SINCERLY..JAIME ESCANDON
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A Private User
DONT WASTE YOUR MONEY HERE PLEASE!!!!!!!!I bought a vehicle from Auto World paid 1500 down and paid for two months up front they were really friendly with me that day. The first week the left turn signal stopped working then the speedometer. When I got a hold of some one on the phone she was rude and offered no help said it was bought as is nothing she could do and pretty much hung up the phone. I have dealt with places like this before and usually they would say come by we will have the guys look at. I understand I bought the vehicle as is so I expect to pay for parts and at least a discount on labor. I got nothing form them.I purchased the car 35 and today is just 318.