Category: | Used Car Dealer |
Address: | 300 TX-121 BUS A, Lewisville, TX 75057, USA |
Phone: | +1 469-293-3870 |
Site: | adlauto.com |
Rating: | 3.5 |
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David F.
Has to be 5 stars - let me break it down as to why:- Staff - Andy and Kocak were very personable and friendly - giving me and the Family all the time to look over the car, take it out, and made negotiations quick and pain free - a world away from the high pressure cooker environment of most places. Fast as well, once the deal was done we took delivery that day and had the proper number plates 4 days later - try doing that at a Main Dealer! Car - I was looking for a Mercedes ML - having owned 3 previously - and I am VERY picky. After looking at and rejecting over 20 cars for having something - or many things - wrong and/or being overpriced - ADL Auto had a car that I was completely happy with - easier said than done in todays marketplace Finance - We are fortunate to be in a position where we have excellent credit, however a lot of banks will only finance you if you go through a main dealer. Andy and Kocak were able to get me an interest rate with a Local Credit union as good as the Big Banks. Unless you need a big shiny showroom, people to lick your boots - or twist your arm, come check this place out, all I saw was quality used cars, good prices and great staff!
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RJ Salerno
Whats bugging us is a 2008 BMW purchased from ADL Auto Sales in Lewisville Texas. A vehicle we purchased February 29 of this year and the dealer failed to get the vehicle inspected was just the beginning of our problems. Here it is now three months later the state authorities are now involved and pursuing this auto dealer we still dont have the plates for this vehicle we cannot get the vehicle inspected due to a $2500 issue preventing it from passing inspection. Dealer and owner Fatih Kocak initially agreed to pay for the repairs but now Dealer is refuses to pay for the issues wrong in order for the vehicle to pass we are now out almost nearly $4000 on a vehicle we just found out has over 65,000 miles rollback on the odometer confirmed now by another authorized BMW repair shop. This is been nothing but a nightmare from hell, not to mention our time and money and the loss of use of this car for now 45 days as we continue to keep paying for it.
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Ed S
This was the easiest car purchasing experience I have ever had. I found the car I liked online, spoke with salesman on the phone to see if it was still available. By the time I arrived at the lot, the car was ready for me to test drive. Car was in great condition and was exactly as described just like dealer assured me . I enjoy such a high integrity . When arrived back from test drive to close the deal, the vehicle was exactly as described, the paperwork was ready, and everything was in order. Everyone I met was very polite and helpful. Got a great deal too, been driving it for a while now with no issues whatsoever.Buying the car was very quick, in and out in 20 minutes. Exponentially better than a big car dealerships with the countless hours of waiting, you get none of that nonsense here. Had the best price around, best service, best experience. My next car down the road will be purchased here !
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Joseph Yanes
Dont buy from here.. These guys are poor salesman.. they messed up my negotiations with the bank several times.. they said they would bring the car price to $8300 no problem afer i gave them my non refundable $2000 deposit they said they couldnt send that price to the bank to be financed! so i was stuck payin KBB excellent condition price on a car that should have been marked down for bad driver seat motor bad tire pressure sensor missing airbag and dent in bumper.. they wanted me to give them my origional check stub to keep. they wanted me to come back to put a new inspection sticker which later was refused!...after finnally signing all the papers they tell me there is no a physical metal key to the car just the key fob.. which can start the car but if the battery to the fob ever gives out i will have to get the dealership to make me a new key.. $450 value!..NOT GOOD SALESMAN BUYER BEWARE!!
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Vedaste Nkundizanye
ADL auto sales they sold me a bad car knowing that the vehicle had a problem they just covered it up. 24 hours after purchasing the vehicle i found that it had issues. I contacted the owner Mr Kojak he told me to waste my time to go see him once i got there he did nothing, but telling me that he cannot help me. I even proposed him to trad in with a different car he refused. He promised me that he was going to send someone at my place to fix some issues on my car but he never send anyone. When i called him several time but he didnt answer me.They are not honest people to do business with. Not recommended to anyone to buy a vehicle from there according to my experience i had with them. I had to spend over $1000 to repair issues on the car they sold me.
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Brittany Flohr
Car broke down 100 miles driving home from dealer just 3 hours after purchase.* Needs an entire new transmission. *update They did not work with us at all. If you do choose to purchase from them, Please make sure to purchase a warranty, make sure they give you two keys with the alarm button ahead of time, get car fax in an email or online, not in text, double check everything and get everything in writing including mileage of car. Please go somewhere else to buy a car if no warranty given because you really cannot trust the reliability of these cars and they will not work with you after. I wish you better luck in your purchase.
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Michael Scott
Dont buy a car from here they just lie about what they say. Theyre not people of their word they said they would replace my window and other stuff not problem it been 5 damn months and nothing i will never suggest this place to anyone theyre crooks just looking for money. Dont buy from here people just buy a car some place else then here you wont regret like I did from experience and the cars they sell are sold high than they should be and financing is worse just saying dont buy from here.
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Deidre Johnson
My friends, family and myself have used ADL for the past five years and have been blessed to have gotten very durable and reliable cars. They will always be my first stop in purchasing a car!! The crew is very kind, pleasant and helpful. I truly appreciate them for the great service and wonderful experience!!
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Tammy Morrison
I am so happy with my Lexus RX330! I was nervous shopping here after reading the reviews, but the guy there let me take it anywhere I wanted to get it checked out. Ive had this baby for 5 months now, and everything runs just fine. Thank you guys!
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Crystal Delgado
Bought my first car here and I cant be happier! They really inform you about the car and give you knowledge before actually making a purchase. I test drove the car and felt comfortable throughout the whole buying process. Thanks ADL!
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Kamaran Shabak
My buddy told me about this dealership a few years ago and I finally made my way out here to buy my sons car. Their options were pretty big and the cars were definitely pretty luxurious. I chose the Volkswagen and im very satisfied.