Rancho Autos

Reviews 13

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Ashley C.

Worst place I have ever dealt with. If I could leave no stars I would have but they made me at least put one. I bought a car from this lot in February same day we left the check engine light came on. Took it to Auto Zone and they told us it was the shift solenoid. Went back up to the shop and they told us they would buy the part if we would take care of the labor. We said okay 4 days went by and we hadnt heard anything. Went back up there and she said they were having problems finding the part it was on back order. 3 days later the car starts overheating and shutting off. Took it back up there and they basically just said sorry you bought it as is. Drove the car home and it breaks down. We had to get a tow truck to come and tow it to a shop. $1000 later they have replaced the starter, solenoid and other stuff. But said the motor was having issues. Left with the car and it breaks down again tow it to the shop and the motor has blown. Spent $5000 for the car through them. Then spent another at the 1000 at the 1st shop. Take it to a second and they put in the new motor for $5600. We are now looking at the price of a new car. They will not help with any of the costs of the repairs. We are trying to take them to court to sue them for some of the costs of the repairs. But basically they do not inspect the cars at the lot make sure you get the inspection report if they tell you they are doing the registration as part of the sale. We still have not received our registration, plates or title and it has been almost 2 months since we bought the car. No one ever answers the phone at the car lot either. Do NOT COME TO THIS LOT. They are the worst.

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Jeannie Dunston

Went to find a car for my grandson. The lady that tried to help was an idiot. I expressed interest in a Honda and she came out with a key to a another car trying to tell me this is the car SHE want me to have. The owner Tony finally came out and should me a few cars. I wanted someone to look at the car we selected. He said NO the deal is now not later. He would not let us test drive the car. He was the only one. Once we made a deal and the paperwork on the car the mechanic took the car supposedly to get the inspection done. I had to wait in the HOT sun for about 45 minutes for the mechanic to return from again supposedly getting the car inspected. I had to chase them down for the title and now they inform me that they did not do the inspection and the car will not pass the inspection WHY you ask because the car brakes went out and the car was crashed do to brake failure. Tony be the outstanding man he is said the brakes was a cosmetic issue. Are you kidding me??? As of date he will not and cannot produce an inspection report. He talks to you like you are stupid. Do not buy from this car lot. I should read the previous reviews. They are not honest with business.

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Fernando Cristan

Andaba buscando una troca y respondí a su anuncio, me atendieron en español, muy amables y sin presión, encontré una Silverado que me gustó, yo sabía que era un vehículo usado y me dijeron cual era su condición, la compré y le fuí arreglando los detalles que me dijeron así que no fué sorpresa. Ahora mi troca está de lujo y yo feliz, voy a comprar el carro de mi esposa ahí porque me gustó su trato. Los recomiendo.

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Josselyn Hernandez

Bought a car from here about 2 months ago the car was in ok conditions does need some fixing to it. It was sold as is so it was completely filthy inside. I needed a car ASAP so we agreed to take it that way. Well weve been trying to contact them and as every review they DO NOT ANSWER. They ALWAYS have an excuse. My paper license plates are expired & weve yet to hear from this "Tony". I wish I wouldve read these reviews sooner. PLEASE DO NOT BUY FROM HERE! Dont waste your time! Once youve purchased they DO NOT CARE.

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Carlos Fdz

I bought a truck cash for $9,500 with a broken mirror witch took 2 months for them to replace it Truck broke down 3 days after i got it they tried to charge me to fix it I payed my mechanic around $1000 to fix all the issus it had Now im goin on my 3rd month and i still have not received my license plates or tags Dont buy cars from this place they will lie their a$$ off and your car will brake down in less then a week making you have more bills because they will charge you to fix the problem

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Jeannie Mao

This place is ripping people off. They do not do the required State Inspection and will not give you the car license plates. They are stilling YOUR money. Please if this has happen to you currently or in the past please write a review about it. I am current gathering data to give to my attorney. He does not do fair business. Unfortunately I have to rate at lest one star to post but in real time I would rate this place a bowl of crap.

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guadalupe estrada

Son unos inrresponsables y sólo les interesa deshacerse de sus yonkes qué tienen en venta, porqué cuando alguien va a reclamar sólo saben decir mentiras, no se lo recomiendo a nadie

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Chase Ashford

It has been two months since i bought a vehicle from here, and I still have not received my tags/title. Ive tried to contact them but can not get a hold of anyone there, and have been trying for days. I would not recommend doing any business with these people. I cant even drive the car I bought because the dealer tags have gone out of date. Sorry excuse for a car lot.

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Jesse Valadez

This lot sucks went there to buy a car but the car had issues the owner said that he was going to fix the car and never got use it for 3 weeks and the people in the office has no communication skills with the customers. So please dont go here also they ask for a ridiculous amount of money for the cars never again will I go here.

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Lucy Lou-Who

We answered an ad then went to see the car. then looked at others found one that needed a door handle and a detail job( for sure) they offered to do both … turned out to be a great SUV at a great price I had a pro buff it out and no one can believe the deal I got Awesome!

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Martin Campos

Worst experience in my life; been 3 weeks since anyone has done anything as to let me know whats going on with my car or my refund. Not even a week of having my car an it completely broke down. Dont ever waste your hard earned money here.

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Jalen Richard

Car broke down before I even made it home. NEVER GO HERE!!!!!! Sold me car with bad gaskets said he would fix it within 2 days......NEVER FIXED IT! TOTAL WASTE OF TIME AND MONEY!!!!

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Maria & Roman Martinez

We have purchased 2 vehicles at El Rancho within the last year and my experience has been a great one. Im sure I will be going back for a 3rd next year for my daughter.

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