GameStop

Category:	Video Game Store
Address:	2664 N Belt Line Rd, Irving, TX 75062, USA
Phone:	+1 972-255-2628
Site:	gamestop.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 32

Reviews 25

HAWKS 13

Tonight will be the last time I come here. There are 3 employees working ( which is more than normal), but 2 are walking around talking, one with a customer, the other with a friend while the line is to the back of the store and not moving due to the fact that the one person at the register is also the only one answering the phone. I watched one employee open the register for his friend and sell something then walk off with him again while we all wait. I appreciate the customer service the lady at the register is trying to give but some of us would like to check out not here random gossip. The "manager" is knowledgable but completely unprofessional. If I didnt have a hold on an item I had already put money down on I would leave. I rarely right reviews and this is my first negative one, ever. I understand busy, but in store customers is how you make money. Get it together.

Jianfeng Lin

I reserved a preowned PS4 Bound By Flame online, and drove 15 minitues to the store after I got the comfirmation that the game is ready for pick up. But the employee at the store told me he was in the process to sell this game when he sent the comfirmation, and by the time I was there, the games was sold, and he didnt feel sorry at all and asked me if I want a new one instead, he also said a comfirmation is not a guarantee. Then whats a comfirmation for? I dont have to drove 15 minitues there (and 15 minitues back) if I want a new one, this is just ridiculous. I have been reversing preowned games for several times now and it never happened to me before. Its obiviously his fault.

Nick Alonso

Literally the worst GameStop I have ever been too. There are 3 employees and every last one of them are slower than molasses. Already been in line in the same spot for 20 minutes and the line has still not moved, The employees act as if this is fun time and engage in extremely long and unnecessary conversation, which I dont really care, but the problem is they dont ring people up while they are doing it. Nobody cares about you being "3rd in Black Ops 2 Leaderboards" If you are reading this, please do your jobs and get people in and out This isnt fun time, people have things to do. Get it together management. I do not recommend this GameStop AT ALL unless youre out of options.

Lynn Walters

Its too bad there isnt a mark lower than 1 star. We went this morning (a Saturday) for my son to buy a game. We waited over 20 minutes in line with no indication that the two people in front of us would be finished anytime soon. There was only one employee. He took his time with each person (more than reasonable), and took at least 3 calls while we were in line. Never again.

Marc Contreras

Ive been here many times and every time it seems like they only have ONE employee at any given time jockeying the register. The other is either on break, hiding in the back, or simply doesnt exist. I only come here if the Movie Trading Company store right up the way doesnt have what Im looking for...

DARKSTAR 0710

Best one around for miles, who ever is running this store is doing a great job. Employees are always nice and helpful and even though they are always busy they try their best to get the line down. Only thing I would change is add at least 1 more person, especially in the evening time.

Johnny Blaze

I went up there to buy a used (original) Xbox 360 and they sold me one that didnt even work for $100. So I took it to the Gamestop around the corner and they let me trade it for one thats actually works, They even tested it before I bought it.

Cylvon Drake

Chris, the salesperson, was very helpful. I dont know the first thing about games or gaming systems but he guided me through my purchases and even offered me better options to save money.

Charles Powell

Very nice place and friendly knowledgeable staff member. She sold me a used PS3 and a game with peace of mind. Great deals and I walked out happy and excited.

Dennis Underwood

I feel that the trade in values are really low sometimes. Other than that its fun to be surrounded by games and just check them out with my kids

Brian Weaver

good place . can be a little crowded at lunch time during the week but overall not a bad place to run and get a game on your lunch break.

taylor butcher

Pretty standard GameStop. I used to go here a lot more when I was younger. My only issue is how little money they offer for trade ins.

Thea Alyssa Kelley

Dont buy anything here. They lie about the prices clearly marked on the item. Plus, crappy customer service.

Eduardo Niño

Mas de 25 min de espera para pagar

Kevin Lumanshattuck

Not only does the team working here seem to game but are able to listen and address concerns.