Computer Store

Category:	Computer Store
Address:	426 E Irving Blvd, Irving, TX 75060, USA
Phone:	+1 972-554-6360
Rating:	4.5

Location

Photos 12

Reviews 8

Klaus Stonehill

Well, my laptop had a problem with the charger but I wasnt 100% sure and also it needed a format because it was slow. So, I decided to go to this store, because my previous experience was ok. Jimmy charged $45 to backup all my data and install the Windows 7 again and $35 to make a new charger, but I refused the last one. He said would be ready the next day. The next day (Saturday), I just called to be sure before to drive to the store and somebody else answered the phone. That guy was rude and he asked me to call on Monday, because they are closed on Sunday. I called on Monday in the morning and the same rude guy said the laptop wasnt ready. I asked if there was any problem with my laptop or what was the reason that the job is not done yet and he said "called later when Jimmy is here". I did it and Jimmy answered my call. I asked why the job was taking so long and he said "I got 20 computers waiting to be fixed and some jobs take 30 minutes or 2 days to be fixed". I understood, but I said "Just Im calling because you said the laptop would be ready on Saturday, but Ill call tomorrow (Tuesday) again". On Tuesday I didnt call because I understood he needed more time. I tried to understand him thinking "I dont like pressure on me and its not a pleasure to work under those circumstances", so I though "just give him another day without calling". I called on Wednesday a noon and Jimmy said "Your laptop is ready to go". I picked up the laptop and I was waiting for the DVD with my backup and he said "there is no backup". I thought he was kidding, but he tried to explain that the hard disk got problems and all data was lost. I was upset. I said "Jimmy my laptop had no problem with the hard disk, you checked the charger and that was the problem" and he asked me if I got any back up of my data. I said "I dont have any back up thats why I came here to make a backup" I asked him "do you know how to restore all my data from the hard disk?" and he answered "No, Im sorry, I dont know" Well I dont have more than 5 years trying to learn about computers and after this, I learned how to restore my data, so I did, and I got all my data restored. Jimmy said he got years and years of experience, but this issue is for beginners or unprofessional people. He said was just a mistake, his mistake. I was refunded my money. Claudio Arriagada

A Private User

I went in to have my computer repaired it was super slow. The Tech made a free evaluation and said it was full was viruses and needed some tuning up. When I picked it up it was working beautifully and faster. Pretty awesome for only $45 ! Plus the tech was really nice. I HIGHLY recommend the Computer Store.

Pam Galish

I would recommend Jimmy to anyone with any computer based need. He is honest, fair, and highly knowledgable. I would recommend to at least give him a call and see for yourself why people are saying such wonderful things about him...

Paula Sartain

Honest, knowledgeable and fast. I have had him work on several computers that werent under warranty any more and will recommend him to friends as well as continue to return to him.

A Private User

it was good servise,noting special.my computer was ready in 4 hours

Manuel Rivera

Really good place to get a computer repaired. and very good prices

Preeti Tellem

Only computer store open in Irving. Great customer service.

Ruben Franco

Good prices, great costumer service.