Category: | Pawn Shop |
Address: | 8078 Westheimer Rd, Houston, TX 77063, USA |
Phone: | +1 713-783-5602 |
Site: | westheimerpawnshop.com |
Rating: | 4.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
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Char Frost
First of all, the shop barely had anything in it worth looking at, but we skimmed through before bringing the items in from our vehicle to ask about pawn pricing. After waiting in line for 25 minutes, we were called up to the counter where the pawn clerk decided to use the phone for about 5 minutes before addressing us. Once he was through with his conversation, which did not sound work-related, the man looked at our tools and was very short and ugly about our items then shood us off - the items we brought had normal wear and tear. After telling us right away he didnt want the items, we had a couple of quick questions to ask. The pawn clerk walked away to converse with his fellow co-worker and failed to acknowledge we were there, so I spoke up for my husband and gently "excuse me" and kind of waved my hand to make sure they saw. The pawn clerk decided to wave back at me sarcastically, so I told my husband lets go. This was the only pawn shop experience Ive had, and the people working at this place at least must be very unhappy on the inside to treat potential customers with such disregard. I hope anyone that considers this shop will drive a couple extra miles to a pawn shop where the customers are at least treated with respect. Im still shocked at the immature/punk attitude the people working there had. Thanks for reading, good luck.
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A Private User
STAY AWAY ALL!!! IF YOU ARE GIVEN A PRICE OVER THE PHONE, THEY ARE LYING AND WHEN YOU BRING YOUR ITEM IN THEY WILL TELL YOU THAT OFFERS ARE NEVER GIVEN OVER THE PHONE AND LOWER THE OFFER DRASTICALLY! I called in and told the manager EXACTLY what I had and that it was brand new. She looked it up came back online and told me to bring it in and she would give me $300 for it. When I brought it in a guy that works there told me $250 was the best they could do. I asked to speak with the person I talked to on the phone, she turned out to be the manager and she said she never gave me a price over the phone and $250 was going to be it. When the manager of an establishment lies straight to your face, theres a problem. Do not give your money to these people or let them rip you off. STAY AWAY!!!!
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Peppi Pea
This location is not that bad. I bought a ring from this location and Fernando, the manager is OK. He had given me helpful information about jewerly ( I only stood waiting for assistance for only about 40 minutes). After I fussed and raised cain, he assisted me and was very knowledgeable. He then left and I ended up with another guy, I could not make out his name, but whomever he was he sure can sale something with his smooth talk. He was trying TOO hard. I was in the midst of having purchased the ring and he kept trying- talking too much- I was like "you can stop now".
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Micke Mick
Westheimer Pawn Is a awesome place to shop The team here has a remarkable chemistry....Fernando Str. Mgr.,Is a great leader J.T .,Is a salesman like no other Lopez,Imfomative...will go out his way for you Busby,Is a great media man,electronic savvy Maggie,shes great as well Willie,just joined the team.."Welcome",hes nice and helpful & last but not least,A.J.,Hes a good Asst. Mgr. Rather you need a loan,start a layway & in need of a good laugh,Come on down to "Westheimer Pawn".....
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mishka ortega
We had the pleasure of visiting this location while in Houston this past weekend. When traveling, we love to visit pawn shops but were not impressed by other locations. Items piled on top of each other, making it hard to shop. The crew here definitely knows how to keep an organized store and were very friendly. A+, we even found a couple of vinyls at a very reasonable price. Thanks, we look forward to visiting next time we are in the area!
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Precious Sanchez
Love this pawn shop. Customer service is excellent, they treat you like you are very special. The assistant manager AJ is the best, coolest, most professional manager I have ever encountered at a pawn shop. He was so very helpful to me on multiple occasions. I want to recognize this assistant managers exceptional customer service. Thank you AJ :)
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A Private User
Ill never go to this place again. Bought a computer and after finally paying off my layaway i get home and the password that is written down is not right. Now i have to wait to get a new start up disk in the mail. I took it back there because Jaime claimed to know everything about computers and it turns out he doesnt. Beware everyone.
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A Private User
Unfortunately this pawn shop always knows what everything they get is worth so your chances of finding a sweet pawn shop deal at this place is unlikely. Its usually overpriced or the same price it would cost you to get it on eBay. They also will give you next to nothing for what you sell or pawn.
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Heather Carr
Very clean and well organized. They had everything from shoes to a light fixture. Prices were reasonable and staff was friendly. I like that they have super high end items, along with more resonably prices items. Its a fun treasure hunt that does not have that icky pawn shop feel. Will be back!
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David Israel
Este pawnshop es el mejor pawnshop que yo eh hido . Muy buen servicio y attencion al cliente. Se los recomiendo!!!!!!!
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reck420 reck710
every time I come here its gets better and better. Ive been helped by a different person each time and the service never changes. Their chemistry amongst themselves emmitts in the store and customers feel it!!! Great job everyone!!!
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backswing science
Worst Pawn Shop Ive ever been to! Rude employees doesnt know good merchandise... offered me $165 for a month old perfect condition Xbox One. FINAL WARNING PEOPLE DO NOT COME TO THIS PLACE THEY WILL TRY THERE BEST TO RIP YOU OFF!
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Ella Chavis
The was service excellent waiting wasnt too long at all. I really appreciate their services. Will was very helpful to me and fiancé while purchasing my Gucci shades. Thanks for having Will for an employee at Westhimere Pawn
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Diane Williams
Brought a watch and a laptop at a good price. Maggie and Fernando are a great team. Will contine my business there and refer more friends. Thank guys. Sporting Goods Grill is a nice place to have a few drinks as well..
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david sosa
I come here every 2-3 days j check out their movies. They have really good ones from modern to new. So I want u to come n check this pawn shop out 8078 Westhiemer pawn. So I will go home n enjoy d movies I bought.
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Ellen Cooper
My dealings with Westheimer Pawn have been very reputable. When they say they will do something they do! I would recommend this pawn shop. My greatest thanks for Daniels help with my matter. Mr and Mrs. Cooper
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Kris Serold
The Store Director, Mr. Guerrero, was professional and attentive with my questions about the shops pawn policies and how they are different then other loans. I know where Im going when I need money fast.
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joe fields
Everything is overpriced. Do not put anything in layaway. If you are late on your payment they will keep your deposit and take your item out of layaway. U wont get a refund nor the item. Stay away.
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Alison Bratcher
Mr.Fernado is a very nice manager and all of the employees are very friendly and nice. And I enjoy all of the workers. I really have a good visit in the store. And also the assist manager willie