Category: | Pawn Shop |
Address: | 319 Rayford Rd, Spring, TX 77386, USA |
Phone: | +1 281-363-0117 |
Site: | stores.ezpawn.com |
Rating: | 2.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 12–5PM |
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Marisa C
Came in with a flat screen TV and a digital camera that was inside my purse - both in fine working condition with charger, remote, battery, everything included with their original packaging.. but before I could even show her the items - a woman with short-ish grey hair appearing in her 50-somethings - took one look at me and said "Oh... yeah Im not interested in anything you have today, sorry." This was before I even set the TV on the counter or showed her the other item I had brought in. I tried to tell her that I had something else I would like her to look at but before I could even finish my sentence she shook her head at me. I look young for my age, have a nose piercing and colored hair. Because of my physical attributes and personal style this woman decided I had nothing good to offer the store, or that I was not worthy of receiving any help from them - not even an inspection of my items. I felt very, very disrespected as I saw items on their shelves that were in far older and worse condition than the items I tried to bring in. I only wish I had gotten her name and had the self-confidence to defend myself. I left the store crying. Very poor customer service, along with judgement.
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brett williams
Horrible Liars that will say anything to get you to come back no matter what! I was told last night 5 minutes before they closed they were offering free PS3 with any TV purchase over $100. I asked if I came back today would the sale still be good? I was told they had plenty of stock and until this stock was depleted it was going to be going on. I got there earlier this evening the same amount of TVs were still there and the same amount of PS3s but the sale is not good during the week now????? I have dealt with pawn shops for years on many many occasions for purchases. I actually quit going to this particular one a few years ago because of the same type of thing. Looks like they still have not changed!
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A Private User
It is true the manager is a horrible women. She is very disrespectful and she will always talk about you behind your back even when you have been nice the entire time. She even scratched something that i got with the scissors and didnt even apologize. After that i never went back. I would rather drive the extra 5 minutes to the one on Spring Cypress. They at least are more friendlier and it definetly is worth going there. Never again will i go to the one at rayford. Never
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Gary Dickerson
If you want overpriced guns go here . The quickest way to see how bad a place is price gouging look at their cheapest manufactured weapons for example a Mosin Nagant. Not only was everything over priced already but seriously how are you going to sell a hundred and thirty dollar rifle for 300 dollars by the way the so-called gun expert and for me that it was also missing parts but still with a price tag for $300. Garbage.
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Marco Venza
Guy on the phone wouldnt help me out with my stolen ring and tell me if someone has tried to turn in a wedding ring over the past couple of hours. What a prick.. The Kats Guitars Pawn Shop on 45 had me email him a picture and would put the picture in the front if someone tried to get cash for it they would take it and call me. EZPAWN what a joke you guys should be ashamed of yourselves you are heartless!
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Patrick Brendhan
pretty good prices on guitars and amps... they have this policy where the price goes down a little more each month, which is cool... but they dont loan very much money compared to other pawn shops... like i took a 2012 48" 3D Vizio TV in there and they only gave me like $50. but its a good shop to buy things, like movies and tools.
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yaya217 a
They sell the apple 1 series for 250 but only wanna pay 95 on a loan for the 2 seriess. what a rip off I know they wanna get they money back but damn . I was told by Maria I could get $200 if I had everything just to unpair it thats what I did to be told $95 dont waste my time I could have went somewhere else
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Suzanne Hooper
The employees are wonderful, but when it comes to Russ the store manager, complete jerk. Talks to customers horribly. I will never buy or sell anything there again. Russ you need to learn some customer service skills or find a new job.
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Yellachick52
They have great items with little to no damage to buy. The employees and store manager Russ are super helpful and friendly. Whenever I do stop by I am always greeted with a smile. Will refer my friends and family to this location.
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Diana Reyes
The manager Russ is very rude. I dont know how he became a manager. If you want your customers to come back you need to be friendly and respectful to the. Russ its all about customer service.
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will gordon
They have the inventory but price things as retail. Its a pawn shop a second hand store price things as so. For the price they ask if save getting new with a warranty an I can return.
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Chris Poulin
Absolutely horrible service, rude manager. Completely unbecoming behavior from the staff! I dont recommend unless you like being stolen from. Cause thats what they are... Thieves!!
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Brian Chrisenberry
Unprofessional, discourteous, and unhelpful in every sense of the word. The regular staff there is great, but the management is severely lacking in any customer service skills.
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Jd Dricker
Its amazing I love this location. Ive never had any problem with this ez pawn & the manager is really nice & very pretty too. All in all I love this place
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A Private User
Horrible establishment. Its not worth your time driving to this place. Customer service is horrible. Very rude. Take your goods elsewhere.
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Peaceful warrior
Went in looking for a firearm. Knew exactly what I wanted. Rather than be helpful, he insulted my preferences and Blew me off.
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Tommy Bice
Have had business with them a few times. Depends on who you deal with as to what kind of service you will receive.
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Baron Miller
Some prices are good , some are fair, some not so much. Great place just to try out.
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Annabell Noland
Horrible place, unprofessional, rude and the girl cant even understand Her English!
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rcwarbird
Very slow. Not a great store but better than some I have visited
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A Private User
Very helpful. The employees went out of there way to help us.
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Nocturnal
Always friendly when I go in. Good stock. Lots of guns!!
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Reesie Cummings
Seth is rude as hell.they have roaches in the store.
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Gilbert Trevino
This is my pawn shop. I am the owner.
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Pedro Bermudez
That girl Felicia is hot!!!!
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Devan nicolee
avoid at all cost.