Category: | Motorcycle Dealer |
Address: | 18627 TX-249, Houston, TX 77070, USA |
Phone: | +1 281-807-1099 |
Site: | mccreations.org |
Rating: | 3.3 |
Working: | Closed 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Chris Blalock
I hadnt started my Harley in over 5 years. I took it to MC after they told me, when I stopped in one day, that it would be a couple of hundred dollars. They called a week or so later and said that it would be more than that and that I need to come in and give them some money so they could order parts. I gave them $500.00 and they said that it would be "maybe another couple hundred" after my 500 deposit. I signed a piece of paper that said that they could work on my bike and left. Several weeks later I received a call from Greg, the owner, telling me my bike was ready and that its going to be another $1050.00. I was very confused and let him know that he shouldnt have done that amount of work without at least calling me and telling me that it would be that much. He was rude and said that he knew how I felt because something very similar happened to him, but he still wanted his money. I let him know that I was out of town working and would stop in and talk to him once I returned. A couple weeks later I stopped in and talked to him about my bike. He was extremely rude and not willing to discuss. He just stated that he would put a mechanics lien on my bike if I didnt pay. I told him that what he did was wrong and he showed me the paperwork that I signed that, I guess, gave him "Carte Blanche" to do whatever he wanted to it. He had me by the balls and he knew it, and he took total advantage!!!! I left to go out of town for work again and then came back with his money. I gave him a credit/debit card and, at first, he refused to take it and wanted cash. After convincing him that debit is same as cash, he accepted. I let him know that I would come back later and get the bike with a trailer because after the bike sitting up for 5 years, I didnt trust the tires. He said that the tires were fine and if they werent, he wouldve changed them and charged me for that also. He also said "I took it to Tomball 5,6,7 times" I asked him why and he literally yelled at me telling me that they had to test drive it after they fixed it. He said that car mechanics did the same thing with cars. I told them that they usually just take it around the block. He shrugged his shoulders and laughed. HORRIBLE customer service. I ended up paying almost $1,600.00 for something that was going to cost me "a couple hundred bucks"
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Jeff R
Over the past 10 years, Ive taken my two HDs exclusively to MC Creations for routine service and custom modifications. Professional service at a fair price. Its all been a good experience for me. Greg, the owner, is direct and trustworthy. Ronnie is the best HD mechanic ever worked on my bikes. James provides old-school customer-service finishing touches you dont get in any HD dealership.
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John Jacob
Seems like he is running this shop for a long time as all sorts of old school stuff scattered around. I find it extremely rude even to talk to this man. May be he is getting bit old.Left shop with a smile and never go around that place.
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A Private User
It is a Great shop, with fair pricing. Very knowledgeable and experienced! Professional but with a personality.
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Trevon Garner
You better know what you are talking about when you come in here! Old school bikes only.
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Trey Skousen
very rude and hung up on me when asking basic questions on their service
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Don Stowe
Very rude over the phone .....poor customer service
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David Cramer
Great service, great people I can always trust.
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Craig Schottie
The only place Ill take my shovel
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Adam Smith
They only work on Harleys.