Category: | Grocery Store |
Address: | 3300 Montrose Blvd, Houston, TX 77006, USA |
Phone: | +1 713-526-7865 |
Site: | kroger.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Dani Neal
Disgusted by how they treat customers. On 6/29/14 me and my sister attended the Pride parade. Even though we had spent money there buying snacks and water, we were not allowed to use their bathroom. A security guard and an associate literally told me and my 16 year old sister "There is poop all over the walls." After questioning a few employees and witnessing certain individuals getting allowance on using the bathroom, I found this to be a lie. I also find it appalling that the company handed out wristbands stating pride during the parade when there was obvious selection on who gets to use the public facilities. I can understand if I was not a paying customer. However I intentionally spent money in order to have me and my sibling use the restroom. If they are really broken, associates should have the courage to say they are out of order instead of saying there is poop on the walls.
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Kristen Scott
There are 2 cashiers at the courtesy booth who are ABSOLUTELY RUDE!! I typically go in the mornings and theyre always hiding in the back or somewhere else and Id have to say "hello??" just for someone to come out. One of the cashiers is a Hispanic lady with a long ponytail and glasses who seemed to be upset that I asked one of the other workers to call for someone to come to the desk. And just this morning a young black lady was in the back picking her nails and when I said "hello??" she took her time coming out. Then she had a stank look on her face like she didnt want to be bothered. I have absolutely no time for rude people. None of them want to be bothered yet when I get there, its the beginning of the day and theres never a crowd. Only once has there been a nice person there - a young black guy - but I havent seen him in a while. Ill just go elsewhere.
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Mark Porpora
Got off from work one night in the area to use the bathroom because everywhere else was closed. Long story short, I had somebody (eventually foumd out it was the manager) bang on the bathroom door yelling about how I had been in there for "hours" (it had only been 10 minutes). When I checked out after buying something, I let the only guy up front know the bathroom was now open. An argument escalated and I had to file a report with the BBB. He refused to give his name to police, so you can see how much these people actually care about their work there.
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A Private User
-MINUS A STAR for Montrose Kroger! I went to get my Registration Sticker at Kroger, slid my card, $65., waited and waited for the clerk to print my sticker. She was fretting, sweating trying to get the Hp Printer to print! They had to put the money back on my card and now my bank account is tied up!!! The Montrose Kroger is all torn up, noisy and nothing works there. Empty shelves 1/2 the time and horrible noise! Just close til the remodeling is done. This is an incompetent ,moron Kroger. I will never go there again!
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Brigida Dusel
Solid lunch special. In town for the holiday, and getting some good Lebanese food was a top priority while in the area. Between us, we had the hummus and chicken and the boneless (deboned) chicken. Both were very good. We also got a small order of garlic paste, which was some of the best weve had. As others have said, the portions are large - we could have easily split a lunch special between the two of us and had plenty to eat. As it is, we have some great leftovers! A great find thanks to Yelp.
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Steven Deterling
We go there almost weekly because we live nearby. Its small and cramped, but they have about everything you need. Unfortunately, there have been many instances where we have bought food, especially meat, that is beyond its expiration date. They arent very good about monitoring the shelves and removing items that are past due. Be very careful and check the dates on everything you purchase!
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Alex Pokorny
I was sitting in the lounge and the manager made a really young homeless girl leave because she had been there all day long. During her stay she was continuously buying food. The girl told him she was chronically ill with lupus and he said he didnt care and then still made her leave while it was raining and freezing cold today. Never going here again. That is ridiculous.
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Jay Buffington
One thing about this Kroger besides a very nice clean store and great staff, you never know what your going to see in that store. Located on Montrose about two blocks south of Westhiemer, you will see all types and a variety of people there, if you like to people watch, thats the place !!!! Never boring all walks of life. I wouldnt have it another way !!!
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Wesley McFadden
More expensive than the near HEB, with worse service, less than fresh food, less variety, yeah. Im surprised they are still in business. I think its only their location that gives them business. However, they make good sandwiches in their deli if you are lucky enough to find one or two of the few people on shift there that make them well.
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Trisha Olson
Its close so I go often... But almost every time I get home I find out Ive been overcharged. Since the sale prices dont kick in till after they scan the card and sometimes until the order is complete its hard to catch. One time I walked a customer service guy around because 5 items were marked $1-3 different than they rang up... EACH.
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Rebecca Yanez
The management and staff are far and above the norm. This store contributes to the community in a big way, often keeping small organizations afloat. The produce is fresh and I love that they stock the donut peaches my family adores. They always have enough checkers to get me in and out quickly and I like that theyre open late.
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Benjamin Harms
Love the gay kroger... But, Im a night owl and as such I do my grocery shopping at 1am (much easier that way). What I hate is that the security guards will all but stalk me around the entire store as if Im trying to steal food. IF YOU DONT WANT CUSTOMERS SHOPPING AT 1AM THEN DONT BE OPEN AT 1AM!
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Craig Speedman
I tried to get Borden milk at that store, and several times, they had that milk on the shelf 2 days after the stamped expiration date, and thats no excuse for repeatedly leaving those old milk on the shelf that long, and I never did that when I worked in a diary department in a grocery store.
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Thomas Martin
Disco Krogers!!! My favorite K-Rogers of H-Town. Pro-tip, their sushi is better than most restaurants, and there is an upstairs dinning area. You can also get colossal custom made sub sandwiches at the deli counter at a bargain. Doge says, So Fresh! Amazing value! Ahhh. Mmm.
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Jason Waide Bodden
It seems that when someone agrees with everything, but decides to lie about the facts because of not knowing a situation, that the appropriate answer should be Prayer. Simple and what the USA is about. Immigration Reform Mandate or Permanent Removal from all JW platforms.
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Rita Wadhawan
OMG how I miss this store. I used to visit it almost daily, while I was in Houston, only a few months back. It is clean, organized and their aisles are well kept. From their fresh grocery items to their small medicine counter. Staff is very helpful. Keep it up.
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Margaret Acheampong
Ive been to some really nice Krogers, this one okay. The deli was great. I ordered a spinach wrap and it was made in front of me and meat was cut in front of me as well. The wrap was only $4.99, and it was a nice size. I prefer Kroger over Randalls any day.