Category: | Pawn Shop |
Address: | 11740 Westheimer Rd, Houston, TX 77077, USA |
Phone: | +1 281-589-2335 |
Rating: | 3.1 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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William McCutcheon
I received a great price for a Rolex, had a diamond fall out after a day and they addressed it immediately. The other reviews are a little unfair. People need to remember that this is a pawn shop! Not a discount store or your credit card. First of all this is a business, they are there to help people in a pinch and the loan value is based on their ability to sell the item should you default and not just recover their money but to also pay their bills Purchase values are based on the time honored tradition of bartering, so ignore the marked price. If you go in with that idea and keep your attitude in check at any pawn shop you will have much better pricing results. Remember if you are rude to them they have no reason to provide you with the best deal! This is a pawn shop and not your credit card, your credit is your valuables. If they held items base on the promises they get, nothing would ever get dropped, sold and they would be out of business. Remember most people use pawn shops because they have destroyed their credit. You may be one of the few people that is true to their word, but frankly how would they know. Pay your loan on time!
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Steven Harris
I looked at the other reviews and people act like this is supposed to be some sort of friendly neighborhood discount store where you can finally afford that rolex youve been eyeballing in the galleria mall. Lol its a pawn shop! And while the staff is actually very friendly and professional, this isnt a place that you should expect to be able to go in to and have a department store style experience. And if you get a loan here...make your payments on time and you will have no problems...duh!
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A Private User
I have lived in the 77077 area code for over 10 years and I decided to go inside this store. I found some items and guy goes on the back of the store and comes back and he removed the original price and placed a higher price. He told me that is the way it is....never going back. I will tell my neighbors about the poor service at this location. There are plenty of pawn shops in Houston were one will not get treated this way. I hope this business goes under.
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Chevis Gantt
Would never go back to this pawn shop. Manager and all employees will scam you for the lowest price. Every time I go in I get the bad service and have to wait when there waking around, crackhead price for my stuff. So I just go down the street to get the best deal. I will never go back
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Louis Wilks III
the guys there are great. Understanding and give fair value for the trade. Remember going in that youre not gonna get resale value, but you will get something. Also very flexible on loans and a great selection of tool and fishing gear. for local pawn, there isnt any better.
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Thomas Cobb
OUT OF THE STATE AND CANNOT GET TO PAWN SHOP DUE TO ICE ON ROADS... AN EMPLOYEE REFUSES TO HOLD MY ITEMS FOUR DAYS UNTIL I CAN PHYSICALLY MAKE IT TO THE STORE TO GET THEM OUT. VERY BAD BUSINESS PRACTICE. DO NOT GET A LOAN HERE UNLESS YOU ARE READY TO LOSE YOUR ITEM(S)
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NADINE ARRINGTON
This is the best pawn shop around Houston. They have great customer service and the items they have are of good quality. Also they are good on their loans, they will really help meet the price you are asking for in time of need. I LOVE THIS PLACE..
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Gina King
Customer service is good, what makes it great is this shop the management and employees make it a point to get to know you and remember your name. They are good on their loans and work with their customers so everyone benefits!
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Sara Owens
I have been doing business with this company for 4 years, ever since I moved to Houston. They are great in customer service and the items they have are in good condition. Im going there to purchases my computer and tv
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A Private User
I asked about a price on an item I had been looking for, the price they gave me was more than I could have purchased it new. I told him this, he didnt care.
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HRS Investments LLC
They swapped my collectable coins and took my valuable coins. I didnt find out until after the fact.
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Matthew Freeman
overpriced and they act like they are the best and only pawn shop around, i would never return.
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William Hosea
Crappy service they take forever to look at the item that your pawning
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Eng bakr
Bad management shity service they will scam you for sure
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S E S
Will never use this store. They are rude and not honest.
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felix murillo
Great variety of things & low priced ! Love it here
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Adam Jr
jewelry more expensive than jewelry store
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Dubya B.
Its a pawn shop, what do you expect...
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Andrew White
Good guys. Nice shop. Very fair. ☺️
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David Nguyen
Best pawn shop in town!