Category: | Office Supply Store |
Address: | 4400 Belt Line Rd, Addison, TX 75001, USA |
Phone: | +1 972-788-1652 |
Site: | storelocator.staples.com |
Rating: | 3.6 |
Working: | 10AM–6PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 11AM–6PM |
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PrincessArzina
I went to go return a few things and didnt have the receipt. The assistant manager - completely humiliated me saying none of the items were theirs. I said Im SUREEE I only bought those things at this staples. After I requested for him to scan he items to see if they pop up - GUESSS WHAT! The item rung up and all the items WERE theirs! Then without speaking he walkied another employee and was like "have you ever ever seen a..." (Whatever the name of the item was, that I was returning!) how ridiculous. Have me store credit and didnt even greet me bye and walked away right after handing me the store credit. I packed my purse and turned around and told him to have a great night and left. HORRIBLE service! Absolutely disgusting from such a corporate store. Im very disappointed. I only shop at this staples since its closer to my work.
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Dmitri Furman
Stay away!!! The manager Steve cant hold his word. I placed an order online and was not able to pick it up by the deadline which was on Wednesday. I called the store a day before the deadline expired and was assured by their general manager Steve that if I came in on Friday the same week all will be good. Well it was not good and Steve could not make any accommodations. Staples cancelled my order that Friday morning and would not honor the price for the product I paid online. Steve later started changing his story every time I talked to him. I would say avoid this store for sure and if possible avoid this company all together. They just waste peoples time. They have 0 integrity and -1 customer service. There are better options out there.
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Cesar garcia
I came in to print 10 photos that I had on my flashdrive. The lady at the printing center had no clue how to print photos. I cannot believe I have been here for 30 minutes and she still has 6 costumers waiting. They will probably be here for another 1 hour. I will not be coming back to this place. It is absolutely horrible. Also because the employee has an attitude and just sits there looking at the screen eating candy.
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Kathy Altaras
The Office Depot in my area has closed, leaving only Staples for my office needs. What a difference. The store was dirty. Five assistants lingered near the front door trying to look busy while one disheveled sales girl slowly worked a line of 6 customers waiting to check out. There was no attempt by managers to expedite the line or see if customers needed help. What a disappointment.
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Fernanda Arredondo
Worst place for printing documents, I been there more than three times to print 1 or 2 pages and it took almost 45 minutes to get them. Kelvin (the guy that "help" me) is veeeeeery slow and seems he does not like his job. I will never be back to give them another chance. Please do not go if you have less than 40 minutes to print 2 pages.
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Ryan
The employee that helped me out at the copy center, Louvis, went above and beyond to get my print job done professionally and quickly. I would definitely use Staples for jobs in the future.
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Juana Makarenko
Clean, well stocked Staples. Asked and received help finding an item. The sales person seemed knowledgeable and helped us find a more reasonably priced version. Good experience.
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Jocha
This staples store has great employees! They really go out of their way to help you! Team Supervisor Jason has a great attitude and made the shopping experience a great one!
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Megan C
Best store to save time and money. It is worth going here over any other retailer. The customer service here is very helpful, especially for specific questions.
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Frost Fang
Worst Staples in the metroplex. The staff seemed untrained and the store manager didnt even know how to enter a promo code related to a Staples promotion!
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Minh Ng
This store is close to where i live so i have been here so many times. Very professional and helpful staff.
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Jose Bracamontes
Tonya the lady at copy center shes great always looking to help u in everything thanks.
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Dan Jones
Usually have good luck finding interesting items at this location.
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Jeff Morser
Good selection, plus they have soda stream Co2 cannisters!
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Augustine Olobia
Real professional and nice people. Always willing to help