FedEx Office Print & Ship Center

Category:	Print Shop
Address:	3021 Mallory Ln, Franklin, TN 37067, USA
Phone:	+1 615-771-7999
Site:	local.fedex.com
Rating:	3.8
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 27

Reviews 13

Robin Black

HORRIBLE Customer Service. The line is always out the door. I do my printing online, so my order is ready and already paid for, yet I have to wait behind people getting Passport photos, wedding invitations, and general idiots. There is never enough staff, or they arent working... they are back there talking and ignoring the line out the door. So, after several experiences like this I decided to research other online printing resources like Office Depot and UPS Store. Guess what! Almost 1/2 the price! Even with the FedEx Coupon Codes, it still didnt get the totals for the same orders down to the price I got at those locations. Pay more AND get bad customer service? I think not!

Matthew Bradley

I have been getting a large print job done every week at this location for almost two years. Ive also had all my organizations signage done here as well. The staff is always friendly and courteous, and they do a great job with my order. When they occasionally make a mistake, they immediately and without question apologize and make it right. When they get busy there is sometimes a moderate wait. Ive never seen lines out the door, though, as one reviewer claims, much less are they "always" out the door.

Melissa Neal

It was a completely enjoyable experience. The young lady who boxed my items and rang me up could not have been any sweeter. I am in the customer service business and love being able to write a good review. Remember, you get more bees with honey. (Though, who really want more bees, or ANY bees for matter? :/ )

David Prochaska

I had to get 250 copies made that had to be absolutely perfect, and there were problems going on with the copiers. The people working there absolutely would not give up until everything was perfect for me. Truly amazing people up here and I cant be thankful enough for their hard work.

TK Hulon

The staff was friendly and helpful - taking time to show me all of their amenities and how to work the machines. It honestly probably takes them longer to teach newbies than to make copies themselves, but they were happy to do it and saved me a few bucks in the process!

Chris Cook

My most recent trip was another quick and easy one. As I walked up to the counter, the staff offered me an envelope. Once I was ready, they quickly processed the package and sent me on my way. It couldnt have gone any smoother.

Paul Galloway

Speedy service and great people working there. I really like this this FedEx because of their staff and focus on customer satisfaction.

Corey Fager

Avoid at all costs -- terrible terrible. They do not give a crap about customers here. Will never be back

Lynn H

Good location, quick stop if your mailing with prepaid postage-slow customer service otherwise

The Nashville Shirt Co

By far the best FedEX weve used. Great team always friendly and helpful!

Leigh Gardner

Never can complain when I come here.

Kapono Tarpy

excellent service