Staples

Category:	Office Supply Store
Address:	2350 Dave Lyle Blvd, Rock Hill, SC 29730, USA
Phone:	+1 803-980-3388
Site:	storelocator.staples.com
Rating:	3.4
Working:	10AM–6PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 38

Reviews 17

Steven Heaberlin

This is by far my favorite office supply store largely because of Anthony, one of the managers that always seems to handle my printer issues. I dont really know Anthony personally, but he has bent over backwards time and time again in the last 5 years to go the extra mile trying to help me, with very little prompting on my part. Last week my $300.00 laser printer went out & without it my home business is shut down. 2 months earlier my backup printer went out. I called Staples, Anthony answered the phone. I asked if they repaired printers only expecting to get it fixed. Anthony said no, asked me info about when I purchased this printer & reviewed my account history. He looked up my warranty, it had just expired. Then he did the un-thinkable. He asked me if I could come in a few days & he would swap me out for a new printer. I was thrilled, but I still needed another printer THAT DAY. So I went to Staples and got another awesome deal on a color HP, printer, copy and fax for about 1/2 price. This time I purchased a 3 year warranty on it. I am more than pleased. Now, I have 2 great printers. I needed a backup. Thank you Anthony for treating me more than fair. Its obvious that you are a hard working man of integrity. Sincerely grateful, Steve Heaberlin, Owner of Trusted Health Insurance Solutions of York County

Kari Flachman

The line was not long, but we waited almost ten minutes to be helped. Finally, a customer service rep checked us out at the service desk, but she was curt and rude. Binders which were on a shelves clearly labeled at the sale price rang up at twice what was on the signage. The employee simply shrugged and told me they were better binders and would last longer than those which were on sale. Well probably opt for Office Max over Staples in the future.

Karen Greiner

This is a fairly typical Staples. They often have good sales. There is a god selection and the store is clean and well lit. Staff are nice but I often find myself waiting in an line of 2-3 people with only one cashier open when there are other staff visibly unoccupied. Note to retailers: first priority should always be the customers trying to give you their money!

Payton Layne Elmore

I was in this staples for 30 minutes trying to make an enlargement, the women behind the calendar was rude and was no help and I was already running late for something. I went over to Office Depot and they were VERY helpful and printed everything I needed within seconds and it was WAY cheaper than it would have been at staples.

Dr C

Beautiful experience! The young lady in the photo/copy/print area was so helpful & kind to us. She patiently guided & assisted us through printing a 16 x 20 portrait of our dear friend. I appreciate that kind of customer service that goes beyond $$ & treats me as a person. Thanks so much.

Joseph Holder

I found some items to be overpriced - like filing cabinets - and others to be resonably priced. The file box section was very disorganized, and I had to get an associate to price check several items that did not match the tag on the shelf.

Robert Wilson

I had a hard time finding anyone to help me with a major purchase. I was looking to upgrade my computer, and nobody was around to help. After waiting quiet a while I left and went to Office Depot.

biznasty44

Employees were extremely rude and unwilling to help. We are all cranky in the morning but its not the best policy to take it out on your customers. Sorry I made you get up out of your chair!!!

Laurie Linville

The office staff indicated that they did not have the ability to check stock or items. Really no inventory system?? So I took myself to office depot.

Susan Rose

Great customer service, had to wait for the printer to reboot a couple of times otherwise I would have given 5 stars!

Rob Rickey

Pleasant and helpful staff. Sometimes too few cashiers, but otherwise a good all around shopping experience

Tim Evans

Best experance i ever had Ash was great she needs a raise ...

Jacki McGuire

Excellent service at the copy & print center!

Brian Swope

Very good store and service.