All About Pets

Reviews 11

FR

Fred Hooper

We will *always* buy our dog food here! Almost 10 years ago we had an Airedale, Willy, who was excessively (even for an Airedale) determined to play with *this* toy, stick, etc. We brought the dog and problem to Denise. We found her because we suspected the problem was food-related and she carried all of the brands that appeared to be well made, and would be unbiased among them. She agreed that it was likely the food, looked at the current and previous food components, and delivered an amazing impromptu lecture on canine nutrition. We have enough background in human nutrition to be able to understand and appreciate the differences as she described them. She suspected an allergy and suggested a few-constituent dog food to try to avoid whatever the dog was responding to -- saying that he would quickly be better or worse, depending on whether we avoided the problem food. He was much better the next day. After a few days we realized that we still had a smaller problem: reduced problem behavior, but some still there. We went back and Denise recommended an enzyme supplement. She said that while the food contained enzymes, some dogs needed more. He did. Occasionally, over the following years we ran out of the enzymes for a few days and Willys behavior quickly reverted -- and stopped when he ate the enzymes. We made sure we didnt run out. As Willy aged he contracted cancer. Denise helped us keep him healthy through the treatment and, when the end was near, helped us find food that he would eat. (He was always more interested in play than food.) She is now helping us with a similar situation with a standard poodle. Yes, Denise *is* very damn entertaining, as her web site describes her, but her knowledge and kindness are just as apparent. BTW, Ive read the negative Google reviews. Ive been in the store every few weeks for a decade, almost weekly during the past 2 years and Ive *never* seen any hint of mistreatment. I dont know why someone would write some of those things but I dont believe them.

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BE

Becky Lynn

I would give 0 stars if I could...I bought a kitten there on July 3rd. I paid $160 for him and was told I had to buy her cat food. I was told the kitten was healthy and he has his 1st set of shots and been dewormed and so on, that was a lie. The kitten was invested with ear mites and had a parasite. Also, the kitten has ring worm and was so skinny you could feel his ribs. When I got him home I gave him a bath because he smelled so bad. The water was so yellow, He must of been laying in his urine. Ive spent almost $400 in vet bills in less then 2 weeks. She did give me $40.00 back (cost for the ear mites) but said she hasnt gotten any complaints on the other kittens so she dont know. Shes all about making money and could careless about where the animals go or who theygo with. She didnt check any of the information I gave her and there was other people there adopting kittens and she didnt check their information either. DONT BUY ANIMALS FROM HER.

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Ashley Parker

Im not from around here, and stopped in on a whim. The lady behind the register didnt even acknowledge us. We were, however, greeted by a friendly black pug and a mastiff who seemed neither thriled nor apprehensive about us. Both dogs are tubby...which is a shame, but I suppose nether here nor there. The store is small but has higher quality foods for dogs and cats, which is great. Unfortunately, the store also sells small animals, select reptiles, and kittens. Chinchillas are in a barren cage with a wire floor; the chins and birds are in dirty cages without toys or enrichment, which is important for all animals, but especially for caged animals. Id would have loved to give this place more stars for the food section alone, but the condition of the animals (and the fact that the store even sells animals) prevents it.

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HA

Hailee Aldi

First went in there it was nice we were greeted as we went in, but afterwards had terrible service. First off one of the other employees asked the lady in the front are you going to help these customers? And she responded with oh they look to young anyways to adopt anything. She judged us based off of looks didnt even get to talk to us assuming we were too young when we werent. Then My boyfriend and I were looking at kittens and asked about adopting one and she gave short rude responses saying they arent ready. And when asked when will they be ready for adoption she replied with I dont know. And as we were leaving we said have a good day and she completely ignored us. Definitely would not go here again.

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Sara Clark

I bought a chinchilla just a few days ago from this place because he was just so cute and the owner gave us a ton of information about how to properly take care of him even though we didnt walk out with him the same day because we wanted to make sure we had put thought into it. The next day we came back and she said she was glad we thought about it because she wants to see her pets go to a good home. She told us he was hand raised which Ive been told that with every pet Ive bought in my life but he for sure was ! He is the tamest chin Ive ever seen and we love him so much and I thank the owner for being so patient with us and looking out for the well being of the animal instead of her pocket.

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KA

Karen Fitzpatrick

Ive been taking my black german shepherd to denises store for more than 7 years. Denise is so knowledgeable about everything. My dog has major skin issues and it took awhile to find food and treats but we never gave up. Today his skin is perfect and so is his fur!! Ryan the dog groomer is fantastic he really takes his time with all the dogs and Ive never heard anyone complain, they all come out beautifully. Denise deserves 6 out of five.

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A Private User

I bought a kitten not even a month ago from this place i was told the kitten was healthy and had all its shots.....LIE!!!! Come to find out the kitten had tapeworm. We have not even had the poor kitten for a full month and its an indoor kitten always kept clean. This place is just good for robbing people of their money. My family and i are heart broken!!!!!

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JO

Joan Tallman

Denise is one of the states best pet store. She always gives me excellent advice and has helped me many time. This is more than a pet store. I cant say enough about good things about the grooming and all the pets. Denise you are a 5 no a 6 star establishment. Customer for life. Joan

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A Private User

This place used to be good but they have gone downhill as they no longer carry as much variety in pet food and are now selling bunnys. When I first went here it was a store that actually cared about proving the best for your pets - clearly they dont anymore - a real disappointment!

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A Private User

We had the best experience with our Labradoodle. She has long hair and mats easily. They did a beautiful job and our dog was so happy when she left. She will be back for more! Highly recommend the grooming and the store. Great staff and very helpful!

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A

A Private User

the only place local that carries my puppies food. A little expensive, but not more than what it would cost if I would order from PetsDirect. Owner is normally there most of the time..pleasant & knowledgeable. No complaints

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