|235 S Duff Ave, Ames, IA 50010, USA
|10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10AM–6PM 12–5PM
Salesman and manager told me the same things I learned about different brands of mattresses on the Internet. They were very knowledgeable and professional. Proof to me that they were not trying to pull the wool over my eyes like other mattress sales operations I visited. Refreshing. Manager and sales person even delivered the mattress after the store closed the same day we purchased. Unbelievable. After three nights sleeping on the mattress, this is the first time in 15 years that I have awakened in the morning with no backache. I know it is early in our ownership, but both my wife and I are super pleased. I will write another review after six months and share our experiences with our purchase.
Worst customer service I have ever had anywhere EVER. I walked in, I was greeted, I said hello Id like to see the cheapest twin mattress set. He paused and asked if Ive looked online and shopped around. I said do you want me to shop here or not? I said Ive looked online and wanted to see what some local shops might have, do you want me to shop here or leave? He then said maybe you should leave, and proceeded to sit in his chair! So after a quick glance around I left. He never left the desk area or tried to take me to a twin set or show me prices, or explain ANYTHING! In fact from the get go he told me not to shop there. Wont be back, and Ill probably call on him.
I have purchased a Legacy mattress 3 years ago and I am so happy how much support I continue to get. Lebeda Factory produces well built products that lasts for years. My pressure point pain went away immediately in my shoulder after a night on the mattress. The customer service was impeccable. The manager tried to save as much money for me as possible by delivering the mattress personally for free. I am so grateful to have a place in Ames I can depend on.
I bought a mattress 5 years ago and it has held up and even paid for itself. I have a bad back and suffer from chronic nerve damage. My experience and gratitude for Lebeda Mattress Factory making me the perfect mattress is the BEST thing that has happened to me in a very long time. I never realized how important a great night sleep is. Thank you Laman and staff for giving me my life back. God Bless you and I hope the best for you and and Lebeda.
Such a good experience today at Lebeda! My sister Jeni was in need of a new mattress for her apartment and received amazing customer service. Laman Alvarez helped her pick out which mattress was the most comfortable for her, and he had lots of knowledge to help assist her in which would be the best purchase for her. He was very friendly and helpful and we highly recommend buying a mattress here!
After spending hours upon hours at every area mattress and furniture store, we went to Lebeda. Laman Alvarez was the most knowledgeable person I have ever met. In 10 minutes we cut through all the sales stuff and my wife found a special mattress she fell in love with. ASK for the "cool" bed pillows! :) Best mattress store in Ames iowa.
Amazing i loved or entire experience. I needed to special order a full size mattress. And our sales person was so friendly and knew exactly what my son needed. I was super shocked that they would Custom make a full size mattress 12 inches longer then normal to our specifications on Thursday, and have it delivered on Friday by 2pm.
Somebody refered me to this store. extremely pricy. Worst sales person ever.. Proudy... and rude answers.. Instead of admitting the poor quality of metress, blames on people and ask for meeting sleeping counciler. I am glad there are more stores in Ames now. A little competition will teach them how to be nice to customers.
I purchased 2 bed sets: - (1) Legacy pillow top mattresses and box spring. The Legacy pillow top is for my wife and I. - (1) Augusta Plush. This mattress is for our guest room. I have owned both mattresses for a year and a half now. The quality is excellent and I was very happy with my purchase experience from Laman.
I already had a mattress but I needed a box spring and a frame. I had an apartment in Nevada and they gave me the in Ames price on delivering the items. The owner personally made the delivery late in the evening and carried it into the apartment. He set up the frame and helped with the bed. Very helpful!
We purchased a mattress from Laman Alverez and were pleased by his knowledge and willingness to go above and beyond to meet our requirements. Mr Alvarezs patience and thoughtfulness was much appreciated. He truly made the difficult task of shopping for the right bed much easier.
LEBEDA is Ames Rocks! They are very personable people and will help you with anything you need! They hooked me up with a Great deal on a very good mattress!! This place isnt like any other Ive been to its Great! If you need a mattress please go here!!
Good. Sales person, Laban, was very knowledgable about the construction of all types of the stores mattresses, what works best for certain types of sleepers, and was very helpful. Pleasant experience. Would definitely come for any future purchases.
I bought a mattress and futon about 3 months ago. The salespeople were extremely friendly and helpful, and I love my new furniture. The delivery guy even helped me put the futon together. Ill go back if I ever need something else.
Great overall experience. Entered the store and immediately was made to be felt comfortable by well trained personnel. These guys are passionate about their job and really want to help you find the right bed for you. 5/5
The worker was very helpful and helped us pick out the right mattress by doing a comfort test for us. Also got 2 new pillows and mattress protector. Best part hooked us up with a sweet deal. Thank you lebeda!
Have bought a bed from this store years ago and it was very good and even the store manager LAMON he was really sweet... Even started buying meals to help support my church ...nice guy
Very knowledgeable. Volunteered information on sales to get us the best deal. Easy to work with not too pushy. One salesman for several customers still managed to help everyone
We bought 2 two mattresses a few months ago from the store manager Laman. I cant say enough of the quality of the mattresses and the exceptional service! Job well done!
We had excellent customer service from Laman Alvarez when we bought our foam matress from this store. Good prices and American made.
Oh my gosh! I didnt know buying a bed could be such a great experience. We are set for years and would go back in a minute.
Customer service very good, no hard sell. Took time to answer all my questions. Would send others to them.
Great products & great service! Friendly, out to please 100%. Been a customer for 4 years & will come back!
Got a quality bed, and had good help finding the right fit for me.
In and out, quick and easy! Best experience buying a mattress!
The manager was very friendly and easy to work with.