Langway Nissan of Newport

Reviews 11

GL

Gloria Jorel

I recently spent a week in Newport RI and after the first day, my Nissan Maxima started having an ignition problem. I contacted Premier Nissan, Steve, and had my vehicle towed to the dealership. I received excellent customer service from all of the staff and I can assure you this excellent service is not always there especially when travelling. Upon arrival at the dealership, Steve notified me that the vehicle arrived and he would have it checked out and let me know. Not long after that he contacted me and let me know it was a coil in the ignition of a cylinder spark plug. He provided me the estimate and would let me know when vehicle was ready. He contacted me later that day and then provided me shuttle service to pick up my vehicle. I do get this great service from Jerry Rome Nissan in West Springfield, but was very happy to know that other Nissan dealers in other states are just as customer supportive especially since it is a 99 Maxima. Thanks again to all who provided such excellent service and I was able to return home to Wilbraham, MA with no addition vehicle problems. Great Job!!

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Sheila Verdi

We were in the process of beginning our search for our new car, on a lark we crossed the bridge to visit Premier. We were greeted by your friendly staff, the receptionist immediately gave us a $2.00 bill and introduced to Steve C. We were off to a good start. We felt Steve understood our plan to check our every car in the Rogue class, we test drove one, thanked Steve and were on our way. We soon had narrowed down our choice to Rogue or CX5 Mazda. We drove back to Premier and talked to Steve again, he knew we were a bit fussy and promised to find just the right Rogue for us. We went back to Flood Mazda and drove the CX5 again. Steve called and indicated he found our car Steve was a contributing factor for our decision, he had us test drive "our" car again, sat us down and covered every detail of the vehicle , Steve was patient, informative and extremely helpful. Decision made, the rest as they say is history, Sheila Verdi

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DA

David Platt

Went in looking for 09 Yaris I saw online. It was in the process of being delivered to another customer..... (Shouldnt have stopped @ Megs for lunch!). I had already done research on Versa Note-I commute 140 miles-and they had 2 w/ less than 3k miles to choose from. Price and trade allowance were more than fair. BUT what really stood out for me, having been in auto sales for 19+ years in a past life, were both Glenn, Sales & Jim, Bus Mgr. Could not have been nicer or made the entire process easier! Told Jim what I wanted w/ respect to financing..... NO PROBLEM!! Got it done and delivery w/ Glenn was great, (on second thought, Im glad I did stop @ Megs). If you live on the Island you do yourself a disservice by not checking out Langway Nissan and Glenn & Jim!!

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CY

Cynthia Soares

We found the used car we were looking for online at Premier Nissan of Newport. We went there and were greeted by a very friendly Kara who took us for a test ride. I really liked that there was no haggling with the price. We had been pre-approved thru our bank for a certain amount of money but the bank was not upfront with the bottom line that they would pay for. Jess in the finance department at Premier worked tirelessly to get the bank to approve the final loan amount which ended up taking several hours due to bank problems. I cant say enough about how friendly and helpful everyone at Premier Nissan was. I tell everyone about the great experience we had at Premier Nissan.

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JA

Jared Porada

Premier Nissan is amazing. From the minute my wife and I walked in the door Kara treated us like we were family. She was so knowledge and personable we forgot we were at a dealership. She made things so easy and fast. Premier Nissan is so unique on how they sell and lease there cars, it makes it a pleasurable experience rather then a miserable one like you get at those other big name dealerships. We went in with a old car and just a few hours later we left in a brand new Pathfinder. Thank you so much Kara and Premier Nissan for treating us like family. We will definitely be back for years to come and have told all of our friends about Premier Nissan.

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CA

Cassandra McNamara

What a truly wonderful experience I had at Langway Nissan! This was my first new car purchase and I could not have been more pleased. Before my father and I made the hour plus drive down we called to make sure they had a few Altima SEs in the lot and that the ad in the paper was indeed correct. We were not disappointed when we arrived. Both Steve and Jim were wonderful to work with and got me exactly the car I was looking for, as well as the exact price they were advertising in the paper! No gimmicks at Langway! Thanks again for making my first car buying experience outstanding! I will definitely be back when its time for a new one!

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Rick

Drove 1-1/2 hours one way to look at a car for sale listed online. The folks here at Langway Nissan helped us find the car we wanted and made it fit into our budget with no BS, no hassles, no pushy sales gimmicks and no run arounds. From our first contact with Nick over the internet, working with our salesman Harold showing us the different cars on the lot (and he came in on his day off to deliver the car), to Jeanne in financing who got us a great rate and worked out all the kinks. If you need a car or truck, start here !

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Rachel Toscano

We live out of state and were in Rhode Island with our son who had just been stationed here. We looked at a few other dealerships but none of them compared to this one. My experience here was hands down the Best buying experience Ive ever had! The customer service by everyone at the dealership was Excellent. They also had the best prices in town. Save yourself a lot of time and shop Langway Nissan. Thank you all for everything!

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S.

S.A. Sirois

Kara was very personable and helpful in making my final decision to purchase my new Nissan Versa Note. She also followed up to be sure I was completely satisfied after a few days, which was very nice. I had a question regarding the gas gauge and she had me go in and we went to the service department where Steve explained it to me. I am very happy with the way I have been treated at Premier Nissan with everyone.

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Mindy LeVasseur

Premiers service department not only took me in for service on my vehicle without an appointment, Steve the service manager noticed the dents on my roof from me strapping on my kayak. He then suggested that I have these removed within the same day.I was fortunate enough to receive exceptional last minute service ! My car looks like new . Thank you Premier Nissan.

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CA

Carina Sousa

I had a great experience with this dealership that owner is amazing ( James f langway ) the most honest guy the salesman were amazing too no hassle and straightforward there were fast and accurate prices are under value s your getting a great PRICE that the only Toyota / Nissan dealership I would go too thanks James f langway

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