Vitale Family Auto

Category:	Car Dealer
Address:	2185 Main St, Tewksbury, MA 01876, USA
Phone:	+1 978-203-0152
Site:	tewksburyusedcars.com
Rating:	3.2
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5:30PM 11AM–4PM

Location

Photos 2

Reviews 13

Nancy MacCallum

Sold me a 2004 nissan altima.. they had the car for 4 days after i purchased it they told me they did all kinds of work on the car. A week later i had to bring it back because they didnt do any of the work. Again they told me it was fixed, said they did a full all around brake job on the car and checked it over did everything that needed to be done. Two weeks later still heard noises took it to another place all the struts were rotted and broken along with a rusted broken tie rod. Called vitale he was too busy to do any work and said there was nothing wrong anyways. Had the struts fixed then the brakes that were supposedly "all brand new" fell apart on the high way. Callipers were so rusted they fell apart. THEY LIED ABOUT EVERYTHING!! JUNK!!!!!

Susan A.

BUYER BEWARE! I purchased a Jeep Liberty from this dealer last summer. Less than a year later the engine is gone. And we had been maintaining it. Found out the hard way from two mechanics that the engine in the car was salvaged and it appeared that some "work" was done on it. None of this was disclosed when we purchased the car. When we purchased the car Jimmy lied and told us the tires were brand new, when I called him out on it he did replace them which is why I did not leave a review initially. But now my daughter is without a car and we are out our money. I am posting this now so that someone else wont have to go through this same thing.

Catie D.

I am not the easiest person to deal with, according to my husband lol. Dave and Jim got that real quick. Not once during my car buying process which took I feel like forever did they give up on dealing with me in fact they worked harder to make me happy. Dave and Jim gave me piece of mind and met everyone one of my demands no matter how ridiculous. I am so happy with my Ford Edge and my husband plans on buying from Vitale Family Auto in the near future. I would recommend them to anyone they are great guys, easy to deal with.

Michael Lloyd

I bought a 2006 dodge dakota and they Vitale Family Auto gave me a month warranty. Then 2 weeks after warranty and only having the truck for 6 weeks the timing chain went and bent the push rods. I had to get a new engine for over $3000 grand and still havent heard back from Vitale Family Auto. Filed a complaint with BBB and now going to small claims court. Not a good way to do business Vitale Family Auto

Sean Pollander

Bought a car from these guys in September, within the first week of purchasing I noticed acceleration problems and when I brought it back they fixed two small things and said I should be good. Now six months later the transmission is gone with a close to three thousand dollar fix for a car that cost five. DO NOT BUY FROM THESE GUYS, LEMONS.

douglas chirichiello

Bottom line these guys are wolves in sheeps clothing. Bought a BMW there that after 1 month I had to dump it at an auction and lost over $2500 because the amount of work it needed just to be safe. These guys will pretend to care but will take your money and not stand behind their vehicles. Run from this place...

Andrew DaSilva

Both Dave and Chris were a huge help in getting my first car. They took care of everything the car needed before I picked it up, were quick and efficient, and a pleasure to work with. Not to mention the fantastic prices they had to offer! I would highly recommend checking them out.

Steven Clifford

My wife and I just purchased a 2006 Pilot from Dave and the guys. Our experience was excellent and we couldnt be happier with the car. I would recommend VFA to anyone looking for a quality vehicle at a great price. Thanks again Dave, well see you for our next purchase.

Sean Hamilton

If i could rate 0 i would. Bottom line is these guys are scum. Sold me a car with a bad transmission and when i brought it back Dave told me to take him to court and to get the F*** off his property. Bad business all around and now im taking a 5000$ loss.

James Doyle

I BOUGHT A 2008 VOLVO S-40 IT IS LIKE A NEW CAR, DAVID AND HIS STAFF WERE VERY HELPFUL AND NO PRESSURE I WOULD REFER HIM TO EVERYONE !! I GOT A GREAT CAR AT A GREAT PRICE !!

A Private User

I bought a 2003 Nissan Maxima for a few thousand under Kelly Blue Book retail and I love it. It has been the best car.

Gina Fernandez

Salesperson was helpful , no high-pressure sales. I did not purchase but I would go back

Tammy Metras

They like to take advantage of vunerable young people. Dont do business here!