Petco Animal Supplies

Category:	Pet Supply Store
Address:	2420 Eastern Blvd, York, PA 17402, USA
Phone:	+1 717-840-1755
Site:	stores.petco.com
Rating:	3.4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 100

Reviews 24

Mickie Greenplate

The quality of this stores services continues to decline. Good service is very hit or miss. Was told grooming opened until 9 pm, no appointment needed to get nails trimmed. Normally take 3 dogs and it takes them 15-20 mins. NShowed up at 8:25 pm w/ 2 dogs, went to grooming salon w/ 2 labs and waited, no one showed up. Rang bell several times and no jobs showed up. Left my husband there with the dogs and went in search of help. Went to registers where there was one cashier and about 12 people in line. Walked around the entire store and could not find one single sales associate. Heard lone cashier call for manager so I headed up to registers. Waited for manager to helps cashier. Then I explained to manager that I was waiting on help in grooming - she cut me off and informed me that grooming is closed - they left at 8! She was extremely rude about it. I spend probably close to $200 every 6 weeks or so, but the service continues to decline and the store becomes dirtier with every visit. Time to visit PerSmart!

Amado Contreras

This store is close to our house but always has issues. Being under staff and no Customer service ( unless you are checking out) This place is busy and can become crazy. I have been here and waited 30 mins just to check out. Most of the time I dont mind and understand that they are busy, But today top the cake. I went to the fish section, there are dirty tanks, dead fish flouting everywhere and no employees in sight. A gentleman was looking around with me and because he couldnt find help, he broke down to asked me if I knew anything about filters and elements. After paging a person, twice!!! from the front (where there is only ONE cashier and a long line-which I felt sorry for the cashier) One employee past me to help someone with their turtle tank and RAN AWAY afterwards. Both the guy and I left. (I waited almost 30 mins) With nothing. Try going to west end if need be or order online!! (ebay is much cheaper) if you have the time to wait for shipping.

OPEN. TOURS

The convenience is why I shop here. Id prefer to shop local if Im able to, however. What I do appreciate about petco is that they work closely with the SPCA to help adopt cats. One of our cats, Pax, was an adopted cat from this Petco. Its always a pleasure to stop and let the kitties chase a piece of paper around the door of their adoption pen.

Robert Dutcher

Had my dog groomed there. I signed a paper of how much it would be when i dropped the dog off which was 80$ but when i got there to pick back up my dog after the grooming was over, all of a sudden it was 95$, 15$ more dollars then what i agreed too. They are very unprofessional and a rip off. Please think twice before going here.

Michael Simon

Store itself is nothing special. Typical pet supply store staff are friendly and helpful. We take our dog there for grooming and they are very professional and friendly we have had no problems at all. They do a wonderful job and seem to genuinely like our dog which is comforting to know your pet is being treated well.

Sakuraz I3east

If I could no stars I would. The groomers wouldnt take my dog because he was a pit bull my pit bull is 9months never bit anyone!!! So I took him to petsmart and the ladies back there took care of him no muzzle they did phenomenal so I recommend anyone with the pitbull or any dog go to Petsmart on 30 or anywhere.

Tashina Brown

Very good customer service, which is rare these days. My kids including my dog always have a comfortable and nonstressed experience there. Unlike the other major pet store, they always make me feel rushed and as if customers are a bother. Petco is our choice for supplies.

Jason Poff

Employee named Brady was rude and immature. After asking for some help getting crickets, he told me that he would only help me if I was nice to him. He went on to tell some other obnoxious jokes and basically just made the whole experience uncomfortable.

Roxann Retorick

Beautiful, friendly,Love the animals and the people. Especially Brady he is so friendly and so nice thank you Brady

Kim Basehore

Today there was a young woman who was very helpful, when we were deciding which dogfood we were going to purchase

Brian

Just not what it used to be. They dont Cary hardly any toys anymore and the employees just dont seem to care.

Tisha Cortes

The staff at Petco is fantastic. Very friendly & helpful. The prices are reasonable.

Rachel Duncan

Smaller store but still has good selection and very friendly staff. Pets welcome.

JJ Bisker

I was pleased with my dogs grooming, but staff was not very pleasant.