Category: | Cell Phone Store |
Address: | 100 Viewmont Dr, Scranton, PA 18508, USA |
Phone: | +1 866-611-1456 |
Site: | idropped.com |
Rating: | 4.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Michele Pollack
I just had my nieces iPhone 6 Plus screen and button fixed at iDropped Viewmont Mall and what a wonderful experience it was. Very super friendly.. Justin was the young man that helped me and he just made my experience so much better, he explained everything to me right down to the price!!! Everything was right there nothing had to be ordered, 45 mins is all it took!!! I highly recommend this place to anyone that needs there phones fixed!! Dont waste your time taking your phones to anyone else, I had to learn the hard way. iDropped is the place!! Thank you so much!! Highly, highly recommend
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Anna Tavoline
Knowledgeable, fast and takes initiative to fix my issues. Came in for a screen replacement. Also, wanted to get a phone fixed so I can retrieve info on it. And iPad that needed a home button. Andrew was fantastic with his knowledge about my items and made recommendations that saved me the most money and solved my problems. Michael was friendly and although he seems like he is fairly new, it looks like he will be a great addition to the team. I would definitely recommend and come back if I have any other issues. Thanks Guys!!
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Jon G
Id like to thank Shannon Bunzey for her excellent customer service. I arrived needing to put a screen protector on my Samsung galaxy s7 due to the fact that I had dropped my last phone and I did not want to take any chances with my current phone. The service was quick and very informative because after talking with Shannon I learned that having a Tempered glass screen would be the best option for me due to my outdoor activities. I am very grateful for the advice and satisfied with the service.
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Olivia Gebhardt
Couldnt be more pleased with the service I received from Avery at iDropped. I dropped and smashed my phone screen the night before I had to leave for a trip. Avery fixed my screen, applied a tempered glass screen protector and set me up with a case that would help assure this wouldnt happen again. He was able to do this for me in a timely manner and I was able to go on my trip the next morning with a new, crack free screen.
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Jessica Bunzey
I would like to commend Shannon Bunzey on her fabulous customer service! Im known to break my phone screen ALOT! But through her advice was convinced that having a tempered glass screen protector along side a more durable case was the way to go! Not only was she extremely friendly, but the time and effort she took to inform me about my phone and apply the protective cover were far better than Ive experienced anywhere else.
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jeremy holgate
Since in business for 3 yrs Ive had 1 i5s and never broke it. I still dont know how to use it all the way. But Avery helped me and cleaned it that was the biggest thing. He put a protective glass screen on my phone which is way cheaper to replace if I drop it. I would strongly recommend Seeing Avery for all your phone needs!
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Lynn Bruno
Avery was a delight to help with my iPhone issue. I had a lightning cable break inside. He fixed it so that I could just buy a new lightning cable. Best money I could have ever spent. Avery deserves a raise and I will ask for him specifically when I go to the iDropped in the Viewmont Mall in Dickson City!
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Luke Tonkin
Great job by the guys at iDropped Viewmont Mall. Went in thinking my charging port was broken, they informed me that it wasnt. It only needed cleaned out, 30 seconds later I was done and on my way, free of charge. Ive had my devices worked on there before and def will continue to! Thanks again!
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Antonia Stinson
I dont remember the guys Name who repaired my phone, but he was great! Very down to earth employee and fixed every issue that I had with my phone, despite only going to repair my smashed screen! Very reasonable price for everything that was fixed! Id recommend him to anyone going to idropped
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Fireballer012 eli
I had a good experience the person that worked on my phone was very patient and nice and courteous I would go again and I would recommend other people to go I had a good experience and I didnt even wait an hour for my phone to be fixed
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jennifer partenio
The tech replaced my battery but removed the screen first because he mistakenly thought that was the repair needed. In doing so he caused a crack in my tempered glass screen protector which I now have to replace.
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Cory Davis
Got phone fixed there because the screen was cracked and lcds were damaged. Bring it back a week later because the lcds stop working and Im told nothing can be done about it. Wasted over 200 dollars for nothing.
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Morgan Howard
Ive been to this location numerous times and theyre always friendly, fast, and extremely helpful. They have great prices and awesome employees
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John Ward
The young woman that fixed my sons phone was very knowledgeable, polite and had his phone fixed quickly. She did a fantastic job! Thank you.
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KEVO S
Andrew was professional and provided prompt service. would certainly recommend and will return if I have another oops!
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A.G. Zieger
Very courteous, quick, & helpful. It makes me crazy that I dropped my phone but I was glad these guys could rescue it!
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Jonathan Schock
I showed up just before closing was having problem with charging port I got it fixed right away fantastic service
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Kirsten Verville-Smith
They fixed my phone within an hour and it works perfectly. Very pleasant and attentive. I highly recommend!
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Robert Ames
Was fast, easy & a great experience. I highly recommend this place to anyone who needs their phone fixed.
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Lisa Starr
Friendly customer service, extremely quick repair, very moderately and reasonably priced.
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ROBERT LAFLAIR
Phone looks brand new again. Affordable and fast service. Thanks.
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alizabg bg
They fixed my phone very quickly and it was easy to get done.
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loretta sloan
Friendly, professional, great fast service all around!
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Chachii Lovex3
Great service , will recommend friends and family !
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Sarah Posaski
Awesome service! Friendly staff! Thanks so much
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Francis Gonsauls
Shannon was very helpful and very knowledgeable
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Andrew Klos
Shannon was the bomb great work super friendly
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Tiffany Campos
Very Polite and fixed my talk to text quickly!
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mary lynne reuther
Great service! Very friendly and helpful.
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Cailin Summa
Avery is the best. He really helped me
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Denise Moczulski
Thanks Avery for fixing my phone!!!!❤️
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Tricia Dougherty
Andrew did a great job. Thank you!
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John Gilroy
Good job guys. Great service.
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John Carmody
Service was fast and friendly
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John Keene
Fast, friendly service.
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dave C
Very friendly service!
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Jennifer Peterson
Extremely helpful!