Walmart Tires & Auto Parts

Reviews 7

S

S Blackshire

Went today (at 10AM on a thursday) to get my tire patched after I ran over a nail. There was only one other car in the bay when I pulled up, but I was told it would take 2 hours. The man who checked me in, Greg, was openly cursing in front of my son and I and repeatedly hit his hand held against the table. He threw my keys and made it very clear to me that he did not want to be there. At the 1 1/2 hour mark I went back to check on my car and it was still not even in the bay! I could very plainly see mechanics playing on their phones though! I asked if I could pay for a few things I had picked up and put them in my trunk before walking across the street to eat. I was given quite a hassle about getting my keys back (even though my car was still in the parking lot!) We came back 30 minutes later and my car was finally in the bay. I watched for another 30 minutes and no one was touching my car. Now at the 2 1/2 hour mark I told the attendant that if it was going to take longer than 15 more minutes I would like to just take my car and leave. He says they have been waiting for approval to put on a new tire because they couldnt patch the old tire. I WAS SITTING RIGHT THERE IN THE WAITING ROOM THE WHOLE TIME and nobody tried to call my phone. Three hours later, I have a new tire. I asked to speak to the manager who was equally as rude, didnt make eye contact or apologize once, and told me to make an appointment next time...at a Walmart. Stay far away from here!

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OL

old baldy

Headache after going in 4-5 times to have tires pro rated, finally they ordered the tires. The day I am in for the installation, they tell me there is still too much tread for pro rating. Tech asked me who I spoke to previously, there 4 different people who inspected my old tires. I had a fit on the tech because he "couldnt make that decision" to put my new tires on the car. Finally a manager came back and OKd the installation of the tires. The discount of pro rating wasnt worth the aggravation of weekly going in for their inspection. That is my first and last tire purchase(or any other auto service for that matter) at Wal Mart. If I could post no stars, I would have. Dont waste your time and money!

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TH

Thomas Buettner

I tried to call and schedule tires to be put on my car. I waited more than 11 minutes while ringing and when some finally answered I asked for a manager. A guy named Scott (manager) could have cared less. He acted like what do want me to do about it..... These guys dont care 1 bit. Pay the extra $20 or so and go somewhere else. No one will probably care and read this anyway.

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A

A Private User

it took 15 minutes for someone in auto to answer they answered said it would be a couple of minutes after 30 minutes trying to find out if they had a tire I gave up and took my business elsewhere

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JE

Jeremy Scaccia

Watched them break the front seat in my jeep without a care in the world. WORST customer service in the automotive industry.

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AD

Adam Simcox

Stopped in, they had the tires, shopped for 30 minutes and my tires were done. Very nice and professional. Would recommend.

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ST

Stephanie Campbell

Tires, batteries, oil changes - By appointment only. No same day or next day availability.

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