Category: | Antique Store |
Address: | 1801 N American St, Philadelphia, PA 19122, USA |
Phone: | +1 215-925-2002 |
Site: | provenancecompanies.com |
Rating: | 3.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–6PM 10AM–5PM |
JU
Juliana King
Dont waste your time. The customer service is non-existent! Spend your money elsewhere! Called to inquire about a lighting fixture and was completed dismissed by a snooty and rude rep. This guys did not understand the concept of customer service. He first acted as if he had no time to answer my questions. Once I told him which light fixture I was interested in, he abruptly told me other people were interested in it as if he had no time to deal with me. He asked what I even needed it for and when I told him for my home, he automatically assumed it would not fit. I had not even given him any information on my home. This awful rep basically assumed we couldnt afford it as well. He should have assumed that he is the absolute worst at his job and everyone should assume that this store is waste of time. Dont ever call this store and dont ever waste your time visiting.
KE
Kenny Grono
Though Provenance had a great collection of salvaged items at their old location, my experience at the new Canal St location has been much better. The selection is organized and easy to browse through. Ive purchased tile, doors, shutters and hardware there, but the main thing I get from them is salvaged wood. Floors, siding - the materials are ready to install and they come with character and often a great story
DA
David Cohen
I wanted to buy several different items. I believe it would have totaled a couple of $1000 but BRIAN .... THE OWNER.... who told me to email him the items I was interested in which I did and sent a follow up email..... NOTHIN .... I guess if your not a large restaurant or office building their not interested. Go see Allen at Philadelphia Salvedge .... Great service reasonable prices !
A
A Private User
The place may have pretty decent stuff but working with them is nearly impossible. I ordered some glass and was assured that itd be ready in a few days - after my numerous calls, I got no call back and no glass. The situation repeated itself when Scott promised to deliver on another order and then disappeared again.
CH
Christopher Waddell
Called, emailed, and texted multiple times and continued to be ignored with no response what so ever. Would not do business with solely on the lack of communication. A simple reply to in any form of communication is all that is asked.
JE
Jenn Gonzalez
I would really recommend this place. The guys there were very informative and very helpful. If your looking to add a unique piece to your home come here!
WI
William Friel
Wonderful and unique selections. Great live edge and reclaimed wood. Very expensive but its original and rare.
CH
Chris Donna
Organized, comprehensive, huge