Floor & Decor

Category:	Tile Store
Address:	1001 Nixon Dr, Moorestown, NJ 08057, USA
Phone:	+1 856-372-6055
Site:	flooranddecor.com
Rating:	4.8
Working:	7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–9PM 10AM–6PM

Location

Photos 100

Reviews 5

Dana Lopez

I usually do not write negative reviews but I did not have a good experience on both days I visited the same location. As a new homeowner I was excited for the new exciting experience. That quickly changed as one of the sales associates who was called to help us seemed to be annoyed whenever a question was asked, she would begin to breath hard and always seemed to have a smart remark. She would give us this blank annoyed stare whenever we had a question as if we should have known the answer to everything. On day 2 when we went to pick up our large order (mind you I spent a pretty penny in this store as I am remodeling the whole kitchen) we were greeted by the friendly operational manager. That quickly turned sour when one of his workers quickly became annoyed with my father when he attempted to assist him in directing the large heavy load into his truck and was annoyed when my father told him to stop due to his whole truck leaning back from the large load on his trunk door. Poor customer service. Wish I has a better experience.

Alicia Crump

The selection was great. The reason for the 1star was because of the employee Stan. I was returning my purchase because we got delayed a few months on our project. As I was trying to make the return, the young girls at the registers were having trouble with the return. The computer kept asking for a managers keycode. The had to call Stan over 6 times for his help. Each time he was annoyed that they needed his code. I would think that after the 2 no time he would stand there and assist the girls. Oh no he couldnt be bothered. The last time they called him over I said to him that instead of walking away that maybe he should have done his job and helped the girls. The girls were trying to help me for over 20 min. Needless to say Stan was grumbling and saying something that I couldnt hear. He was rude, unprofessional, and was truly bothered to help. We would have been back in October to purchase the tiles for our project but after this incident we will go somewhere else.

Yossi Levi

Let me tell you... I was told in-store by an employee that my backsplash would arrive within 4-7 days. Suddenly when I called they told me 2-3 weeks. I was pretty pissed. After talking to Josh the Warehouse Specialist, he truly saved the day. He is a class act and an absolute professional. He instantly got on the ball and had my backsplash shipped directly to my house. I cant recommend this place enough just because of his service! I will be back. Thank you Josh from the warehouse you are an absolute asset to Floor & Decor.

John R

Amazing place. I get tools and supplies all the time there now. My only complaint is there seems to be a lot of staff walking the isles with little to do and only one cashier. Id suggest training stockers the cash register and returns when lines get long. And earlier openings. Other than that, pleasant helpful staff, very cheap prices, and they have everything you need.

Asad Iqbal

Excellent !! I had to research Tile options for my Garage. I visited this place 5+ times. The service & professionalism was Excellent. This place has a huge selection of tiles and great prices. The sales associate Ron helped me many times and answered all my questions diligently. Great service Ron. The pickup area is very convenient as well. Great place to shop !