Category: | Home Improvement Store |
Address: | 7404 Frankford Ave, Philadelphia, PA 19136, USA |
Phone: | +1 215-332-5110 |
Site: | truevalue.com |
Rating: | 3.1 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–6PM 10AM–4:30PM |
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Mary Eckert
This place are getovers and thieves!!! Do not go here I am a single parent and have 7 kids at home and I used to come here for help cause Im a woman and count on help for my home and since this was in the neighborhood instead of traveling to a big name store I would come here anyway my circuit breakers were tripping I came for help here they sold me 3 circuit breakers which Cost about 60 dollars and said if they werent right to bring them back but they also suckered me into getting an outlet that I couldnt hook up so I brought that back they kept my receipt for returns and when the 2 circuit breakers didnt fit and I went back for help they said it was my loss!!!! I will chalk it up to a lesson well learned!!! Ithats a disgrace for a man to get over and steal a womans hard earned money like that!!! I would love to see the owner to tell me why they would steal my money and not help me!!! I just wanted the right stuff to help so I dont have a fire in my house!! Thats a shame that there are people in the world so cruel!!!
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Nathan Dasilva
went in today for a replacement mop head.. was greeted at the door asked if I needed help. I said yes Im looking for brooms/mops.. OK far back corner he says... go to back look at selection (minimal) dont see one I need so I decide to leave.. at the door Im stopped by lady behind the counter and two men who asked me to empty my pockets... what do you think Id steal a mop? where would I even put it? its not like I was walking around acting weird or anything I was literally I there for 2mins. thats not the friendly neighborhood hardware store I expected.. I wouldnt ever step foot in here again this is no way to treat customers...
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Buddy Hoyles
They are very friendly and extremely helpful and know exactly what you are looking for when you ask someone there. It takes ten minutes to find someone to help you at Home Depot or Lowes and when you do they tell you that is not my department and they are not sure what you need, so support your local hardware store and go to Penn Hardware!!
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Lorence Capobianco
Bought an item yesterday. I was told if it didnt work I could bring it back. I brought it back the next day and even though they remembered me they would not give my money back because I didnt have a receipt. The lady at the front desk was very rude about it. I will never step foot in this store again.
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Derek domino
Bought a post digger yesterday. Cashier told me i can bring it back if i dont use it. I never even took it out of my car. Tried bringing it back with the receipt and got denied. Theres no policy that says anywhere that says no returns. Just rude employees. I would give 0 stars if i could.
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A Private User
This is the place to go for any home repair help. They offer a full line of tools and equipment as well as gardening supplies. The staff greets you at the door to help you with whatever you need. Come here and avoid the big box stores completely.
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Pam Pam
One of the few stores in Mayfair that pretty much stayed as it was In the 70s. Its still a good store. Tuff parking but the people make it worth going. I think in the 70s there was also a hardware store on the block of Walgreen but they closed.
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SONY BABU
Great service! I needed to make a replacement key for my broken key. None of the big hardware stores couldnt do it. This store was able to make a replacement in less than 5 mins.
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Anthony Casella
Do not go to this place, they hang up on you if they cant understand you for the first second of a phone call. Very rude and I "WAS" a good loyal customer. Not anymore.
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stillmaticone a
Very helpful and friendly. Always have what I am looking for without dealing with the huge hardware stores.
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DiAnna Morrell Cannon
Yes seams like a family store very cool people just ask and they will get it for you.
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Dave Brass
Great place love going here ! Warn welcome at the door great help .
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sandra boyer
The staff is very helpful and friendly. Owner was thoughtful.
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Matthew Curcurto
The assistants are stellar
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bubba smith
Good experience today.