Extreme Auto Plaza
| Category: | Auto Repair Shop |
| Address: | 1453 E 14th St, Des Moines, IA 50316, USA |
| Phone: | +1 515-262-8003 |
| Rating: | 2.4 |
| Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed |
Location
Photos 1
Reviews 10
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Joey Freeze
My girlfriend and I were on the hunt for a MINI Cooper. While on our way to a different dealer we passed by this one and saw a blue MINI on the lot. Figured we would stop in and check it out we parked and started taking a look at it. We walked around it for about five minutes before realizing nobody was going to come out and talk to us and we went in. We were interested in seeing the vehicle further. We went inside and couldnt find anybody around except a man sitting at a desk in what appeared to be an office. We stood at the counter and were definitely in his line of vision and stood there for a minute before I initiated conversation. He said the vehicle was unlocked and didnt offer to go with us or anything. We went back outside and looked at the interior. It wasnt in the best shape, which is not the dealers fault I understand but it could have at least been repaired. After deciding it would be worth it to start it and make sure it sounds as it should we went back in to ask if we could do that. Instead of receiving a helpful response or a yes, we were asked how we were going to pay for it and if we had cash in hand. We are young adults and maybe he didnt expect us to actually be in the market for one but we were. And quite frankly this completely put us off and we left and we purchased one from another dealership.
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Angelica Schnerre
Our family purchased a vehicle through extreme a few years back only to find it out (after the fact) that our title was not signed with all of our paperwork. When the bank we financed it through attempted to get the title we found out that it was a salvaged title. We knew it had a previous accident (car fax), but not a salvaged title, nor were we informed. We finally got a salves title through Illinois and when they did the inspection they found that all of the air bags were ripped out of the car. The cars worth was quite literally $0.00. and unsafe. Weve since kept it and avoided driving it and also avoided selling it, because we dont want to put anyone in danger or risk like Extreme auto did to us. We couldnt live with knowing we sold it and whomever we sold it to could get into an accident and be killed, because there was no air bags in the vehicle. So we spent $14,000 on a salvaged vehicle with no air bags and no title to have it sit on our property for five years and pay off the loan, because we have a consciousness. Please be aware of these low life people running the dealership and please do not put yourself in the position our family is currently in. DO NOT BUY FROM EXTREME AUTO.
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Donna Peters
I just purchased a vehicle from this company and have not been able to start it each morning... meaning I cant take the vehicle anywhere as intended!! The gas hose was off the tank-- which we discovered once we attempted to put gas in it... wasting even more money-- which was after 7pm meaning I couldnt call the company... cheap cars for the neighborhood as we were told is one thing selling pos cars is another!! Especially to a family with 5 kids!! Because I recently bought it I still havent received the title... when I asked if it was a salvage title... the reply was "does it really mater"... later my fiance asked and they told him it wasnt one. It seriously better not be or I will be even more pissed than I am right now!! I just want my $$ back plus what Ive spent on it!!!!
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Jenna Carlson
I didnt even make it to the dealership to check out a cheap truck that I really like and was actually planning on working on anyway. I asked for the CarFax and was told no (not surprisingly) but when I asked how many owners the truck had, I received this response: "I dont know how many owners. This truck is only $5995/offer. What difference does it make how many owners its had? The value of this truck is the same weather 1 or a dozen owners. -Paul." Where I come from, it doesnt matter how much of my hard earned money Im spending- customer service is customer service. Not to mention spellcheck is one of the fastest tools you can use and I wasnt asking about the weather forecast.
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Alliana Cordova
The dealer was rude: Completely refused to show a Carfax when requested, stating, "it wasnt necessary for a car of its price range", and rudely refused a test drive without stating I was ready to make a deal when the roads were a little wet, stating, "it was too sloppy for that". And he seemed snarky and condescending the entire time. Rude, and smelled of sleazy business from a mile away. And who the hell did they hire to maintain the lot? The kids they had didnt pay attention and nearly slammed into my car with a truck! Hah, read other reviews and found that they sell totalled cars. That might explain the lack of willingness to show a Carfax.
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Blair Emreson
Beware...they listed a 2008 VW EOS as like new, well cared for and properly maintained with a clean title. For the type of vehicle listed it would have been a good buy. I called to confirm the title Claudia it was a clean title, I asked if it was a salvage she said no then when I asked for a Carfax before I drive 3 hrs she said it was a prior salvage. This car had been totaled out 3 times twice by floods and jack knifed into a bridge as well as a lemon law buy back due to multiple issues. An honest place would try to sell this care based on price not lies. Thanks Carfax you saved me from this place.
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Damir Mrkonyich
They sold salvaged 2010 Toyota to my parents without telling them anything. They made old people sign the sales papers and then they added by hand that title was salvaged. Four months later Alied insurance company found this. Too bad for Des Moines to have dishonest idiots like this taking advantage of trust put in them that they would at least be honest to tell people if car was wrecked before or not. Dont trust them, ask for CarFax and have everything in fine print before you sign.
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Tyler Simmons
They sold a vehicle right from under me while i was sitting in the store. The employees have poor communication. One said she would hole the vehicle until the evening and didnt tell my salesman so when i started to deal he showed up and they told me she had put a hold on it until he got there. So make sure you put a "hold" on a vehicle if you think you may be interested in buying or it might be gone before you get there.
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Erica Munoz
Claudia was easy to work with if I ever had to make a late payment. She always worked with me. Claudia and her husband are great people to work with when it comes to your car. They communicate well with me and vice versa. To this this day, I love my car, I have no problems and its great on gas which is a major plus!! I would recommend friends to Extreme Auto Plaza.
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Don Lemmerman
TRANSPORTERS BEWARE Do not transport for this company They claim false damage and do not pay. We transported 3 cars from CO to them and their forklift driver damaged 1 car while unloading and they say we damaged it and now they refuse to pay for transport of all 3 cars. They are crooks and all transporters should refuse business to them.