Ace Imports Auto Sales Inc

Reviews 13

IM

Im ALPHA

This is the most forgetfull mechanic ever, one minute he tells us to bring our vehicle, we agree on a time, 6 hours later after calling him numerous time, he still havent looked at, stating he didnt know a big tow truck came and dropped a big vehicle off. How do you tell someone to come in, since you have no clients, then hours later tell someone you didnt have time..Will never go here again. Very lazy This situation is crazy and could have easily been prevented, no one should have to call someone numerous time, text them and still dont get no response, you need a damn receptionist. If you to busy to get back to a customer as this is not good customer service. Also you only post this to say your company is good when its not you continue to lie, people can see that in your response, one minute you didnt know the van was out there, but you new he was calling and text so if you would have took the time to answer you would have known it was outside, secondly how do you do a diagnostic test on a vehicle that you didnt know was out there and per your response was still sitting in the same spot, how can you give someone estimates when you havent even did the diagnostic test, and dont know what wrong with the vehicle yourself... sound fishy..but you can continue being the so honest mechanic you think you are, you will run into the wrong person with there vehicle as much stuff thats going on now, never know what a person will do. He doesnt need the money back as we will be blessed later, but I will report you to the credit bureau and never will recommend you to know one, not even your vehicle you sell with 2013 or older plates on them, theres no telling how long they have been sitting.. Also this is not Marvin but I did witness the conversation and how many time someone had to call. Im so glad it wasnt me.. you wouldnt of liked me.. So get your story straight...

---

BE

Ben Kunkel

Bought a VW jetta that he had worked on. First day it drove fine. 2nd day It started leaking antifreeze bad. so then me and my father looked at it and fixed what we could but no luck still leaked antifreeze. then when I was going to bring it to a actual VW mechanic that I trusted, the transmission went into safe mode and had to be towed. He had the wrong transmission fluid in it with caused it to malfunction and if I had driven it longer it would be shot, to top that he had the wrong antifreeze in it to begin with, which made me believe he knew about the leaks, and he was just topping it off with cheap green antifreeze. So $924 and a week and a half later I had a working car. Had the transmission fluid flushed and replaced, 2 coolant flanges, cut off valve for the turbo, thermostat and temp sensor replaced, a tow to a VW dealership and 4 jugs of antifreeze. Then I called to see if the guy wanted to make things right he refused. All I asked was for $300 to cover the tow and the transmission flush and he got hostile and uncooperative being i brought it to a different mechanic because his incompetence was the issue in the first place. I will never buy a car from this guy again and turn away anyone I know. If you do ever go to this guy bring it to your mechanic before buying, do not trust him with German automobiles, and use this review to your advantage.

---

JO

Jordan Schultz

Service was good when I came out to look at the car. Then after agreeing to purchase things really began to happen. He requested that if I paid in cash he could offer me savings.. AKA evade taxes... Drove the car home and it was dead two days later when I tried to start it. Thought maybe I left a light on, but it happened again after a jump start. After replacing the battery it fixed my issue. Luckily I had two cars... Only a $150 fix, but seems pretty cheap and shady to sell a car with a battery that obviously couldnt hold a charge. I would buy elsewhere in the future and definitely not recommend if you want a smooth transaction and a trustworthy car.

---

NI

Nick Dahlen

I purchased a 2013 Santa Fe from Anh last summer. I got a great deal on a awesome car. Car has been perfect since purchasing it 15,000 miles later. Hes also my oil change guy and gets them done quick at times that work for me. One main thing that helped make my mind up about going thru with the purchase is how personable he is. It was a comfortable experience with zero pressure. When I came back from my test drive he had a clean car fax waiting for me to really seal the deal. Wanted to give this car some time and mileage before leaving a review and its been nothing but a positive experience with Ace Auto. Thanks again Ahn.

---

BL

Blake Jorgenson

I had a great experience buying a used car from Ace Imports. We got a reliable vehicle for less than blue-book value; and it was a better deal than ANY private seller I could find during 2 weeks of car searching. This shop is owned and operated by Anh Le; I thought he was great. He has a degree in mechanical engineering, but he quit a career to work on cars instead! He works hard and even met with me after regular work hours to show me cars. My car is still driving great, probably because it was fixed and maintained by a mechanic (Anh Le!). You wont find such confidence in a used car purchase from a private seller.

---

NI

Nick Murphy

I bought a 2015 Hyundai Elantra last month with 35k on it. To say the least I have been more than satisfied with my purchase. Anh Le was a pleasure to work with and very helpful with the process, including the financing with my bank out of WI. There were no loopholes to jump through, no gimmicks, just good quality service with a genuine approach to the buyers opinion and needs.

---

JU

Juan Mora

Ace Imports Auto has taken care of me and my family, Anh Le always makes sure we are well taken care of providing us with great service and awesome customer experience. Definitely always a 5 stars experience and i recommend this place if your looking for great services and great deals!

---

PA

Paulina Sierra

Went in for service and got what I asked for! very nice and flexible with his schedule and worked on my car right away. Fast and good quality service. Would definitely recommend.

---

RO

Rob M.

Horrible experience, owner trys to bait you into higher interest rates by insulting you. Do not shop here.

---

MA

Marvin Johnson

Very bad he had my car at 10 never looked at it wasted 200 dollars in towing very bad service

---

ר

רון דהרי

Did a few of my cars. Did a great job fear prices and most importantly honest 5 stars

---

QU

quarzt

Good quality automobiles and fairly priced

---

DA

Dalton Bryant

Great place

---

---