Verizon Authorized Retailer - Wireless Zone

Category:	Cell Phone Store
Address:	2118 Summit Ridge Plaza, Mt Pleasant, PA 15666, USA
Phone:	+1 724-691-4730
Site:	wirelesszone.com
Rating:	4.6
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–7PM

Location

Photos 6

Reviews 24

jamie hissem

I must say im beyond upset..I went into the store today needing help with a issue . .like always i asked for Justin and was informed that he no longer works there... This is very upsetting for many reasons ...When ever Justin is there and i would walk in the door he greeted me by name because he actually knows his customers unlike the other employees who could care less who i am and tell me what # i am in line .. Justin always went above and beyond to help with a issue and i always left with problems solved Im seriously debating if i still wanna deal with this store due to the fact Ive had several disappointing results and experiences when dealing with anyone other than Justin

corey garsteck

The 5 star rating is for the regular staff all very helpful and nice really know what they are doing. As for the store manager and district manager however there isnt a rating low enough on the charts. was only given two weeks to train and I have been in retail wireless sales before and was told I wasnt going to work out. two weeks is not enough training for anyone learning a whole new system of selling. No the real reason i was let go is that another locations manager hired his good buddy on and wasnt aloud to work in the same store as him. so they sent him to the store i was in then i was shoved out.

Dylan Gabel

This place far exceeds the service experience given at those corporate locations. Instead of being treated like a number, the store manager Justin and his well trained team make you feel like you matter to Verizon. Never had an issue here and will continue to drive the extra distance to keep my business in a locally owned and well ran franchise.

Dominic Miller

This store is the best! They are always professional and have the best deals. I will never go to the corporate store again and wait in line for 45 minutes just to be told they cant help. The Verizon Store in the Walmart Plaza is a much better experience and I would recommend this location to anyone interested in Verizon.

Amanda Pape

First time I went there the one staff was wonderful. Went a second time and two girl staff were in the back gossiping and ignored. No one called to tell us our phones arrived. The male staff had an attitude. We left and went to the Youngwood store and it was wonderful there!

Stu Hartman

I really appreciate the personal attention that I received at the Verizon store in Mt Pleasant! Excellent advice and service! In my business, I depend on my cell phone tobe working properly and Justin Mattey and his staff have been great! Highly recommended!

Donna Britt

I just got a new phone here in Mount Pleasant store and Jared was awesome! It is the second time that I have had him wait on me he is very connecting very caring and very professional I will definitely come back! I feel like Ive made a new friend :-)

Julie Grego

I have had a great experience at the Mt.Pleasant Wireless Zone..The new manager Jordan is always so helpful with everything. Chris,Jared,and Kate are also nice to ..it is always a pleasant visit since Jordan showed up.

greg anderson

By far the best customer service Ive had everybody is so nice & very helpful this is definitely the store Ill stay with & would recommend that if you need anything verizon go to this store thanks Justin & all you staff

Amy Dayok

I went into the Mount Pleasant store to purchase a screen protector and walked out with a new phone and tablet. Chris was very helpful and the entire staff was friendly and knowledgeable.

Ryan Bann

Justin and his staff always go above and beyond for us. One of the greatest experiences Ive ever had at a Verizon store. I would recommend this store to everyone.

Patrick Brown

Amazing service and very nice staff. You can tell they care about their customers as soon as you walk in the door. Katelyn is especially awesome and very helpful.

Lachelle Dunbar

Friendly and helpful staff. Justin is amazing and always goes above and beyond to meet your needs and expectations! Highly recommended!

Kathy Soliday

Wonderful store, all employees (Justin Mattel, Laurin Mitts) were patient, kind, helpful. Best Verizon store I have used

Rebecca Ritterbeck

I was impressed with the level of service and professional atmosphere that was displayed. Will go back again and again.

karen hough

Mt Pleasant Verizon store and the people that work there are the best the service was great thank you

Jeff Schmitz

Excellent staff with excellent service!!!! If you are not going to this store you are missing out!

merle taylor

Great service, Jared was a great representation of the Verizon brand!