Category: | Used Car Dealer |
Address: | 247 Swamp Pike, Limerick, PA 19468, USA |
Phone: | +1 610-287-4523 |
Site: | jciautosales.com |
Rating: | 4.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 10AM–4PM Closed |
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Ray Magnum
All of my dealings are with a guy named "Bill". I stopped in there over the course of 3 weeks to look at 2 different cars. All the same type. I do extensive research before I buy anything. Right down to things that only cost $10-$20. So from the moment I walk on the lot I am the type of person car salesmen hate (people who wont get railroaded into overpaying for a car) Car #1: 2000 Toyota Corolla. From the 1st second I walk on the lot "Bill" tells me that the price listed is their "best" price and they dont haggle. Now this is ridiculous for a few reasons. The 1st is that their "best" price was $1,950 OVER any of the various used car guides online (KBB / NADA / Edmunds). He was asking $4,950 and the various online values have it pegged at $3,000. Now this may be somewhat plausible if the car was in impeccable shape. But its not. 1st of all the CarFax showed that the car had been in 2 accidents. Secondly the cosmetics on the car were piss poor. ALOT of scratches, dings, rust in wheel wells, rubber trim along the windows were dry rotted. I found some bad overspray along the trunk and front driver fender. The hood scrapped the fender when you tried to close it (obvious sign of one of the cars accidents) Really I could go on and on. But I ll leave it at that. Car #2: 2002 Chevy Prizm (Corolla clone) This car was much the same story minus the accidents, this one was clean of any. However, it had rust in wheel wells, it had paint touch up all around the car but it was done with a different shade of red so it looked terrible, the car had a wonky left front strut, the front emblem was cracked, the left rear tail light was cracked, the front hood was terribly scratched. Yet again he is asking $4,950 when the KBB / NADA value is $2,600. ($2,400 over!) Now to the real reason I write this review. I really wouldnt be writing this if "Bill" was cordial in any way. He could not have been any more of a jerk. In both instances after he brought up the no haggle "best price" I immediately referenced the KBB / NADA values and the cars imperfections and issues. The first time he just replied "if I dont like the price I dont need to buy the car" and he took the key and walked away. Now I have tough skin. That remark would be enough to piss anyone off but I just took it in stride and walked away. Forward to today (about 2 weeks after the 1st instance) This time I asked to test drive the car. He told me I could only test drive if I would agree to the price of the car. I replied that I felt it was overpriced due to all the different factors I listed above. As I was talking he interupted me and said "Its lunchtime and I need to run to the bank" at the same time he leaned in the car and snatched the keys from the ignition and started to walk away from me towards the building without even saying anything more to me. While he was walking away I told him "he didnt need to be rude" He turned around and said something smart (cant recall just now) and I replied that he was a jerk for not even hearing a potential customers point of view and that it was a shame because I had cash in my pocket ready to buy if he had something priced (even halfway reasonably) So he then called me a jerk. I had to laugh on the way home. So let me get this straight.....because I am an informed consumer unwilling to pay 50% over KBB / NADA value for a car that has MAJOR cosmetic and/or suspension issues PLUS an accident history Im the jerk? My humble opinion is that this guy preys on uninformed consumers and just gets butt hurt when someone walks on his lot that knows what they are talking about. And you know maybe the jokes on me. Maybe he does enough business on uninformed people that overpay that he doesnt lose sleep over people like me. But in todays day in age where you can readily access a cars history, a cars fair market value and the ability to search for used cars online I would think that uninformed consumers are extinct. This guy better pray I am wrong or he will be out of business soon. Do your research & it will lead you to another car lot.
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Stephanie Carmody
EDIT: SEPTEMBER 2016 - This location is NOT affiliated with the other area locations. It seems that affiliation was severed beginning March 2016. We made our purchase on the 7th of March & were told wed get free lifetime state inspections. That isnt happening or being honored. We did try to connect with Bill to make that happen & were told(in Harleysville) only if we purchased before March would that possibly be honored. The convenience of these locations was a factor in our decision to purchase. Apparently, not going to be developing a relationship at this dealership for service because of the purchase. Now Im left questioning the integrity of the sale, itself. Still happy with the car but not so sure about having purchased that extra warranty - feeling a bit "taken" at the moment. Also, strongly reconsidering giving this location (Limerick) repeat business & recommending them to friends. I ammend my completely positive review from 6 months ago to good product but not so sure about the deal. Use your best judgment & test everything. We didnt test the CD player - popped one in at home (week or so later) & it didnt play & got stuck. Based on positive feeling we overlooked it but now it just adds to a nagging unsettling feeling that we didnt get what we thought we did. ORIGINAL REVIEW: My experience at the Limerick location with Bill couldnt have been ANY better!! I was in a bind & dreading making another used car purchase but couldnt have more peace of mind about the car we just bought! Bill & his wife were an absolute pleasure (personally & professionally) and as upfront and honest as they come! They pride themselves on the quality of the stock they offer for sale and offer extended warranties, which is a rare thing in the used car business!! Buy with complete confidence and become a repeat customer - they have my business for life! If you dont start your vehicle search here you will, likely, regret it! Seriously, I just cant express how good I feel about the purchase we made today AND look forward to developing a relationship, both in sales and service, here for years to come!!!!!
JA
Jamaal Stokes
My name is Lori Verdone and I visited Just Cruisin Limerick with a friend last night. We got there at 6:45 and the lot was scheduled to close at 7:00pm. We came to look at a few cars we saw online and the saleswoman was very patient with us and the short amount of time we had. After looking at the cars of interest there was one more that we wanted to see and it was past 7pm. Bill came out to assist us with the last car we were looking at and he took the time to tell us about the car and even gave us his cell phone number to leave a dinner meeting to meet us back at the lot after we picked up my friends daughter from dance practice. He took the extra time to get me in the car that was best for me and my lifestyle. I felt very comfortable with my purchase and am very excited about my new relationship with Just Cruisin Limerick. I appreciate Bills honesty and passion he has for the work he does. I love my new Toyota Matrix and am looking forward to many years of great service. I have already referred them to friends and family and am planning on bringing my boyfriend there tomorrow to look at a jeep. Thank you Just Crusin Limerick for making buying a car easy with no hassle! Lori Verdone Satisfied Costumer,