MAC CARS

Category:	Used Car Dealer
Address:	3700 N Dupont Hwy, New Castle, DE 19720, USA
Phone:	+1 302-652-3200
Site:	maccarsauto.com
Rating:	3.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 25

Reviews 13

John

Made mistake with my first review. I had not had car checked out by my mechanic until after my review. My son bought his first car. 3700 dollars. The car drove great during test drive and before test drive we looked under the car on a lift. Clean no issues visible. After getting home with car from Macs Used cars. The engine had some smoke coming from it. The salesman had added a quart of oil and I thought that some oil got on engine and that was the smoke. WRONG !! Took car to my mechanic and got the bad news. Catastrophic oil leak. The sales person knew I was coming to look at that car. They had to have cleaned off all the leaked oil before I got there because when I viewed the under carriage it was spotless. By next day the car was down a quart and a half of oil. I called them (Paul/salesman) he told me once I drove car off lot any problems are now mine. The car cant pass inspection though Paul said it just passed there persons inspection. Had valid stickers. So not only did they commit fraud about the car facts and told me just one owner(had 4). They are working with someone that will put an inspection sticker on car even with a rear engine oil leak that spills onto exhaust pipes. Now two mechanics have told me "do not drive that car. It can easily catch on fire. Its a fire. Now my 18 year old son has no car for college and no money for another car. What kind of business would commit such significant fraud which included they only take cash. I have an open case with Delawares Dept of Justice. Not sure if they can help. If not I have no clue how my son will be able to buy another car. Hes been saving for past 3 years.

Andrew Francis

Purchased an extremely nice car from them and they were great to work with in the beginning. Paul was very helpful and stayed late both nights I came to look at the car. Mind you, I live in a Maryland so the drive was about an hour away. With my busy schedule, took me 2 weeks to get my vehicle Maryland State Inspected and everything passes except for the tires. The front tires have the steel cords showing on the inner parts on the tires, so from the outside you cant see unless its on the lift. I only put about 150-200 miles in the two weeks of owning the vehicle, no possible way I couldve made that happen. Once I call to inform them that it fails Inspection, Im on my own to put new tires on a vehicle that was sold to me with poor tires. After spending $40k on a car that doesnt pass inspection leaves a bad taste in your mouth. They offered at first to inspect it for me, but since I live in a different state I cant continuously make that drive... So if it fails where I live, were they going to just pass it and hope I never knew??? Because it left their lot with the tires in that condition. Be careful and make sure to never leave that lot without fully looking over the car because youll be left to take care of all the problems yourself even if it does fail inspection. Poor service... I would never leave my customers high and dry once they leave my lot and I sell cars for a living.

Otis Williams

I brought the first car they sold in 2003, and I am still buying from them!!!! Very honest and upfront!!!! Paul will only sell you what is good or good for you, but if you insist he will let you buy what you want!!! Sid and Romney are great as well!!!! I have only left with one vehicle that had damage, and that was because I agreed to get it fixed myself, because the bank wanted to give less than the asking price!!! I ONLY buy vehicles here because for 13 years they have been honest and loyal!!!!

SleepyMedia94

BUYER BEWARE!! Was sold a lemon. Sold me a car that the electric power steering gave out on me weeks later, was told it had an oil change and it did not. Was told spark plugs were changed and werent. One was a autolite spark plug, 3 were vw. Told me they took it to smith vw before they sold me the vehicle, told me everthing checked out fine. Lies because it had metal shavings in the motor. This is no dealer, just a big lemonade stand. Cars here make great driveway queens!

Jim James

Nothing but a pleasure to work with, my check engine light came on shortly after buying the vehicle and they paid for it to go to a VW mechanic specialist. They didnt fuss or fight, apologized about the inconvenience too. My regular mechanic said the car was in great condition and it was a good deal. Would and will be recommending them, ask for Paul if you have a chance.

Sheree Madic

Purchased 2009 Black Cadillac CTS on 4/10/17. Car was waiting for me and the staff was informative and professional. Was in and out within hours. They did the deal to make my dream car come true. Would recommend this dealership to anyone looking for a high end vehicle. Thank you again for all your help and courteous service.

Jennifer Phillips

TOP NOTCH!! MIKE is a blessing. They are at the top of the game. Total integrity. Deposit made site unseen, car held even when higher offers were made. Also very accommodating. Been in this business for 35 years!

Deborah Matthews

They were very helpful. My niece brought a nice reasonable,clean run good car here.

Momen Elsady

Best dealer in Delaware ever, good prices, trusted cars and friendly stuff.

Paul Wills

GREATEST CAR EXPERIENCE IN THE TRI-STATE!!!! EVERYONE GETS APPROVED! !!!

tyeesha grasty

Great people and they know how to handle business

jagjit singh

Great service thank you very much

Paul White

NICE