Freedom Rides, Inc.

Category:	Used Car Dealer
Address:	5185 N Dupont Hwy, Dover, DE 19901, USA
Phone:	+1 302-734-8822
Site:	freedomridesauto.com
Rating:	3.6
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 1

Reviews 15

A Private User

NEVER EVER GO TO FREEDOM RIDES !!! They only lease cars ; for those who dont know how that works exactly, basically youre renting out your car and after your 3 years are up the only way to keep your car is to pay the "pay off amount". In my case the car is $13,200, (my trade in value is only $1,500...RIP OFF) and at the end of my 3 years my pay off is $2,419 if I dont give them that right then and there (at the time of my last payment) they have all rights to take the car and I have to pay them 0.01 per mile I put on from the starting milage. Me being a 19 year old CNA who just got out in the real world on her own I had no clue what exactly a lease was. I blame myself and only myself. When I pulled off the lot and got about 3 miles down the road my check engine light came on, I turned around and went back and they told me it wasnt their fault and I had a warrenty so use it. The warrenty clearly states everything for the first 36,000 miles is free, so I scheduled an appt at Hertrich in Milford turns out it was my Catalytic Converter and surprise surprise it wasnt covered by the "warrenty". Renee the car payment manager is VERY rude and doesnt care about anyone but herself. The only good thing out of Freedom Rides is the free oil changes. The $1 down deal is very tempting but please stay away you dont want to end up in my sucky situation.

Sandra Monuma

Please, please , stay away from freedom ride in Dover DE my husband and I went to freedom ride to purchase a car so we bought the car with $300 down are payments is $210 biweekly after a week the car giving us funny sound we call the the said we have to make appointment for services like the told us we make an appt for the next day the check the vechule the said nothing wrong with it we have to keep driving it maybe it sit too long we said ok we drove the car to Middletown the car making other noise we stop at freedom ride on are way back the said its the transmission we ask the can we get to in other car the told us no we have the warranty to use their services we said we went their alreday the said nothing wrong so we decide to return the car he said we have to pay $1,200 other for them to not send us to collection or pay $600 to get to in other car were afraid samething maybe happen we said let go home to think after 3 days we call back for a paid off shes said we have to pay $13,000 and i dont like how the talk to us the talk to us like we stupid the dont its not suppose to be like that very poor customer services we wish we never face this place taking hard worker money for trash.

A Private User

On November 2, 2011 Michelle published a review that does not have factual information. Freedom Rides has a limited powertrain warranty that covers the engine, transmission, and climate control system on the vehicle during the entire term of the lease. Emissions equipment, such as a catalytic converter, which does not affect the safety or drivablility of the vehicle is not covered under the warranty as clearly stated on the contract. Furthermore, Freedom Rides provides its customers with an 18,250 mile per year allowance at no additional charge. It appears that Michelle does not understand the terms of her contract (as she admits in her review). Freedom Rides has helped over 1,000 customers on Delmarva get transportation without a high down payment and without conventional financing. Trust me, we are the good guys!!!

Richard Zareo

I have gotten 4 cars from freedom rides and havent had any problems with any of them and if I had any problems or concerns I just call my account manager and she would take care of it and would work with me and to make sure I am getting the best service from freedom rides as possible and the other good thing I like about freedom rides is the free oil changes and now you can make your payment online and they didnt have that when I first started but they have came along way since I have gotten my ford escape and when Im done with my Contract I plan on going back for another car. I would recommend to anyone there not a bad company for people who wanna start there building their credit or have filed bankruptcy or have a low income.

Justin Hayes

I will have to say that my experience at freedom rides was amazing. The help was phenomenal. If you want a great start on building your life and your credit then this is the place to go. They have a wonderful customer service team that will help you every step of the way. Those other place will turn you down but i promise that you will be turned down from freedom rides.Great job guys!!!!

Sam Stew

DO NOT FALL FOR IT! This place may be suitable if you are in a jam, but for long term use, its a never ending circle! They charge you a ridiculous "residual" fee at the end of your term that probably doesnt even come close to the trade in value of the vehicle! Disappointed with the outcome. Would recommend this place to NO ONE!! You have been warned!

Dianne Long

I would not recommend anyone to get a car there. I did and had so many problems with it and when I thought it was almost paid off I had to pay almost 2,000 dollars to get my title or give them the car back and they dont do payments they want it in full so needless to say I had to give them the car back so it was a waste of money

Nisha Howard

alot of mechanical problems with there cars, im on my second one because the first was such a lemon they gave me a second one, They are cheap cars in which you get what you buy!! But not worth all the hassle of never having a car you are paying for!!!!

Aaron Scott

This place is awesome. The people where friendly the GM was a good guy and he helped me get into a car. My saleswomen Chyanne was a wonderful person she helped me out also. I highly recommend anybody to go to the Dover location

Purnell Stratton

I was very pleased with my sales manager, but my account and service manager does not know how to deal with customers. They are very rude the customers. I am however satisfied with my vehichle

Chylea Weatherspoon

My sales person Jenn was awesome, she was very passionate about her job and she worked with us. Im very satisfied with my car and the experience of a first time buyer being with freedom rides.

Lex Todd

They are devious and dont reveal any details or information until they have checked your credit. A lot of the information could be made available before running your credit.

Dom Wilmore

I bought a car from the Dover location and the sales person Jennifer was a big help to me and a very awesome down to earth person!

Shawn West

So far so good. The staff have been super friendly and have taken great care of me love my little truck....

Linda Barkley

If your credit is very low, than this is the place for you to start building your credit over.