Category: | Auto Parts Store |
Address: | 1041 Market St, Lemoyne, PA 17043, USA |
Phone: | +1 717-303-2036 |
Site: | autozone.com |
Rating: | 4 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–8PM |
HE
Heather M
My past experiences here havent been bad, but after my visit and dealing with the store manager today I wont be going back. I needed a headlight and wiper changed. The employee ran into some issues with the headlight, which was fine because I wasnt in a rush. However today my husband called to tell me when he was a couple minutes away from home the hood blew open. We live a few minutes from AutoZone so luckily it didnt happen while I was driving home with my two year (I also happen to be extremely pregnant). When I called to let them know that the employee obviously didnt latch the hood and my husband was quite upset being we could have gotten seriously hurt the manager basically blamed everything else. From well that couldnt have happened because your truck wouldnt have started, its a truck issue, my employee says he shut it, the wind caused problems, and his final argument someone should of noticed last night if that was the case. When I got frustrated his response was Im trying to be cordial with you if there is any damage let us know and we can try and figure out if this our fault, but my employee is pretty sure he at least remembers shutting it to the safety latch. We will not be going back.
CH
Charles Guthier
An employee who described himself as the "parts manager" gave us what was hands-down the rudest service Ive received from a customer service employee. This jackass claimed that a non-functional headlight bulb I was returning was the "old bulb", meaning he was accusing me of swapping out the bad one for a refund. When I went into the parking lot to retrieve the "old bulb" to show him, he began spouting invective that caused my wife to simply demand a refund, instead of the swap we had originally planned. It is employees like this guy who cause people to avoid an entire chain of stores for good, which is what well be doing.
ER
Erica Landis
Every time I come here everybody that works here is amazing!! They helped me get things for my fiance things I had no idea about. I just went in there with a scratch on my new vehicle and they fixed me right up!! The Manger is so awesome!! Thank you so much for kind service!!
RO
Ron Hall
Excellent staff, they helped me get the right part, let me use some tools, and in 90 minutes I fixed my car. They even disposed of the old part, it wasnt a CORE part, but they took care of disposal anyway. Excellent staff!
CH
Chelsea Swanger
Great customer service every time Ive been here! Always so willing to help replace whatever random part it is Ive come to buy each time, from lights to car batteries. Very knowledgeable, friendly staff. Two thumbs up!
DO
Don Stanton
Helpful & gave me a good deal of attention yet what I am looking for doesnt seem to exist. Everyone says its a good idea so perhaps I should get the ball-rolling & campaign for a spot on Shark Tank.
IT
Ittai Ku Sai
Guys at counter were friendly when I was there, needed a brake light assembly they started from the least expensive one. Remembered me a couple days later when I picked up my order.
SH
Shayne Lafferty
They helped me a lot. Informed me on things I needed to know. Like not to touch the new headlight bulb. They even gave me free gloves so I wouldnt blow up my headlight!
CA
Caleb Horchler
Friendly staff, I arrived late because the old hours are posted in Google but they let me in and helped me find the part I needed.
GR
Greg Salas
Went there to get a dome light, the store was well organized, was in and out in 5 minutes, Easy Peasy.
RO
Robert Musselman II
The employees know what they are talking about!! Any questions about cars or trucks go there!!
JU
Juli Serrano
Did simple things like change light bulb on turn signal. Guys were pretty good and courteous.
RO
Roger Riegel
Helpful, friendly staff. Also recommend a great mechanic for my VW.
KE
Kevin iTate
Great group at this location. Will help with any issues.
JO
Joshua Ford
Expensive for many items but the staff is really helpful
AN
Anthony Rush
Guys inside have very little knowledge on parts
DE
Delonial Bush
, I really know how to help a customer here
JA
James Beebe
A good example of an autozone
MA
Malik Fishel
Good Customer service
RA
Randy Leitner
Always good price
MO
Mohamed subhi
Good employees
BA
Barbarie Eastman
Didnt help me
LO
Louis Kori
Overpriced