Category: | Auto Parts Store |
Address: | 9150 Baltimore National Pike, Ellicott City, MD 21042, USA |
Phone: | +1 410-750-0880 |
Site: | stores.advanceautoparts.com |
Rating: | 3.9 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
PA
Patrick Watkins
Advance Auto parts will never get another penny of my business. I purchased a glow plug relay in VA to get one of my trucks back to MD and this morning the relay was already bad. I took it up to the Advance here in Ellicott City to replace/return the defective item. I was told they did not have one and could not refund the money. However I could either wait for one to be ordered tomorrow or I could drive to Columbia and pick one up there. Advance Auto parts is a thief and from now on it will either be Napa or the dealership. At least they stand behind their products. Just for those skeptics, I run a personal fleet or 4 Ford diesels and maintain a fleet of 12 other trucks. I know what good parts are and how long a glow plug relay should last!
EM
Emily Leuba
Although I was grateful for the discount for the 4th of July, I showed up at this location after needing a jump start due to a dead battery (it was 7 years old) which I knew was coming. The gentleman who helped me was very fast an efficient however I felt that his demeanor and comments were rude. He told me "take better care of your car". This was out of line in my opinion as a dead battery has nothing to do with the "care" of my vehicle. I will not use this location in the future.
SA
sajiv menon
i went there twice.for my Hyundai Elantra. First my engine lights were on,they have no clue with their automatic issue finder what the problem is.Next time i go to change my car battery and they i tell everything from my car model ,they charge my card then when they try to install the guy is like..oh we dont do installatin for Elantra. I would hvae remove lot of things which my mgmt dont allow..what a waste of time and energy.
EL
elvis cagas
This is my store that I would shop any car I need, But this guy (staff) is rude I told him what I need at first and then he let me repeat everything again and said Im sorry I didnt hear what you told me. I was like surprise, I said let me know if I need to louder my voice, he look at me with an angry face......I wouldnt recommend this store again.
ZZ
zz ww
bought a battery about 7 month ago at this store, and found that the batter vent cap missing this morning. The battery has 3 year warranty, but the store manager said that missing battery vent cap is not under warranty, and the only thing I can do is to buy a new battery
CH
Christopher Gross
Online orders are ready fast. Staff is very helpful if you have questions. Buy headlights in pairs, its always cheaper to get the two pack.
MA
Mar Azul
I had a good experienced In this Place The people are so kind and helpful I will definitely go back in the future for my needs
BR
Brandon Grooms
Ive had to wait in line a couple times, but the staff knows what they are doing and are very knowledgeable of their products.
MA
Mark Kvarta
Ordered parts online at a discount, they were ready when I got in the next day to pick them up. Very happy with the service.
AN
Anand ..
Great customer service.
WE
Wexy Computer
Good price
FA
Fakhar Nawaz
Good ppl
GR
Greg orndorff
Great,