Category: | Auto Parts Store |
Address: | 10761 Indian Head Hwy, Fort Washington, MD 20744, USA |
Phone: | +1 301-203-6135 |
Site: | autozone.com |
Rating: | 3.5 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–9PM |
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Türd Ferguson
Some Auto Zones stand out due to their incredible customer service. Some stand out due to their terrible customer service. This Auto Zone falls into the latter category. During most of my visits to this store, there are on average 3-5 employees in the store. Maybe one of them will actually greet you or ask if you need assistance. The rest are inattentive and unconcerned. If you plan to frequent this store, plan to have some patience.
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Amy Deane
Ive only been to this location once. But, the customer service I received was exceptional. There is one employee, who really deserves a shout out, for his awesome customer service! Any time you go into this place, ask for Joseph B. to help you. Hes a great young man, very helpful and willing to go the extra mile. Thanks for your help, Joseph!
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Charles Bentil
The manager of this store named Clinton has horrible customer service. If I could rate by employee he would be fired. An employee Maria went out of her way to help me. She actually helped me jump start my car and did not leave until my car started. In my opinion she should be the store manager. I give her 5 stars for customer service.
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Dianne McNair
My visits have averaged a few each year and each time an emergency, and every time it was the store in Fort Washingon, MD. Exceptional customer service. Vast knowledge. Willingness to do what I couldnt for my urgent need. I dont know what Im looking at under the hood - but the men DO. Five Stars fot THIS AutoZone store! Dianne
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Bernard Hill
Staff at the Fort Washington Autozone will not honor warranties on their own products. Duralast Gold Battery, 5 year warranty expires in December 2017 and I was asked if I had the physical receipt. Sticker on the battery said 12/12 . Thank goodness Advance auto parts opened a new location right down the street.
JA
James E.
This auto zone seemed to have more options than many other ones. The staff members greeted me when I walked in and asked immediately if I needed help finding anything. Thats great customer service.
CA
Carolyn Bush
Pulled in in the middle of the ice storm, and despite the weather, Mike helped me with wiper blades, smiling and friendly. Thank you!
JO
Jonathan Beigelman
Buen estacionamiento y excelente servicio al cliente
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Kevin Right
Knowledgeable staff and always helpful, I mainly buy my oil for car from this location since its very close to my house!!!!
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fed master
Whoever does the hiring here has been doing an excellent job. Best Autozone ive ever dealt with
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S. Rayne
Somewhat helpful somewhat clueless.. Rather take the trip to the Waldorf location..
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Robert P. Mahoney Sr.
Convient
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Jamal Mitchell
Accepted my used front and rear rotors without issue.
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de Framabrico
So far so good at this location. No issue to report.
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Jenny da Mota
very rude ppl that know nothing about cars.....
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eddie moore
Close and very helpful staff
CH
cherolynn williams
They need more workers
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Evan Wood
I get great help here
HU
Hugh Wilson
just ok
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Stan Clark
Just is