Delchester Discount Feed & Pet

Category:	Pet Supply Store
Address:	249 Glenside Ave, Holmes, PA 19043, USA
Phone:	+1 610-586-3386
Site:	delchesterfeed.com
Rating:	3.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–4PM

Location

Photos 9

Reviews 6

susan haughey

Will never return and will not recommend. I bought a toy probably worth $2 but paid $6.99. I hung it over the door, went to the bathroom, came back and it was broken. Im assuming my cat chewed through the string. I took it back with the receipt and was told by the clerk it couldnt be returned because it couldnt be resold. I told her that was ridiculous and she very sarcastically said "so what, WERE supposed to lose money because YOUR cat broke it?" well I lost it and told her what a lousy sales person she was and that Id never return or recommend their store. I spoke to the the manager who told me this is their policy. I then took it back and she hesitantly refunded my money with the comment "this one time." ( guess what lady, let me tell you, this was my LAST time at your store!) I told her that her employee was not doing her any favors making sarcastic comments to customers. She pointed to the ceiling and said she watched and listened to the whole conversation...insinuating that I was the one who was rude. I told her I am not one who believes the customers is always right, because theyre not. But really?? I had a receipt! It was a cheap toy and my cat broke it! So if your pet breaks his "dollar store quality" toy, dont bother to try to return it even with the receipt...after all, it is YOUR pet who is to blame! That psychotic clerk clearly had something wrong with her too. What kind of business is this? So if I bought a cheap shirt for $35 and it ripped because it was cheap, I couldnt return it with that kind of policy even with a receipt?? Never again will I buy anything from here. I had been in here countless times but never again. I hope the mgr is reading her reviews because let me tell you something else....you have competition down the road! I went in and asked this competetor their policy, and its the total opposite of Delchester. The other reviews on here must be fake. They have a lot of cheap items very overpriced and their customer service is appalling. The ONLY good thing about this store is the cat and bird who live there.

Proud BlackMan

They are lacking in customer service. Both the cashier and manager was very rude. OVERPRICED!! I hear there is another pet store not to far from them. Customer Service should always be 1st!

cathy irene METZLER

sometimes the help is nasty , i prefer going to a store chain not people friendly

Buddy Cullen

They are very helpful to the customer and the prices are reasonable.

Mern Iez

Friendly staff, high quality products, great selection

Cathie Squillace

Great service great knowledge and fair prices