Category: | Pet Supply Store |
Address: | 4004 US-130, Delran, NJ 08075, USA |
Phone: | +1 856-461-0353 |
Site: | petsmart.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM |
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helane rogers
BEWARE! GROOMERS ARE INCOMPETENT AND UNAPOLOGETIC I brought my beautiful 2 yrs old Yorkie here for a routine cut. He had already received this hair cut before and messed it up just slightly enough that I was annoyed but not upset. This time I took him and specifically asked them to fix the cut from before and to leave his legs long as I had been growing his hair for over a year to achieve this cut for his birthday pictures. I dont even want to look at my dog! NOT ONLY DID THEY CUT HIS TAIL HAIR AGAIN THEY SHAVE HIS LEGS COMPLETELY!! HOW HARD IS IT TO DO LESS CUTTING. WHEN I WAS CALLED THE GROOMERS a female beginning with an A..(stay far away if you care about your dogs appearance) she skated around the fact that she had completely ruined my dogs haircut and said Id "probably get a discount"!!! When I got there.. I was hardly acknowledged and then when they finally brought my dog out they handed him over and said you are all set, no apology NOTHING.. I spoke with the manager on the way out who offered nothing but a raggedy sorry.. it took so long to grow his hair and I am so upset that they ruined it with no regard. DO NOT GET YOUR DOG GROOMED HERE.. WHAT A WAY TO RUIN YOUR DAY
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Susi Canale
Not thrilled this time. Groomers not very friendly and I witnessed something when I was picking up my dog that disturbed me enough to rethink going back. A man dropped off his large dog. As the tech was struggling to pick up his dog who was resisting, she slammed his body into the side of the table. When she finally got him up, she roughly flipped him around and shook her head like she was aggravated. Absolutely no verbal interaction, gentleness or kindness was shown to this dog. Its obvious she should find another line of work. The rest of the techs treated their dogs as though it was a cattleshoot. I expect a bit of words of encouragement or praise or something from them with their dogs. Nothing. Who is overseeing these people, rating their performance and making sure the animals are being cared for properly? As far as my dog, she came out with a hair cut but did not smell like she got the bath that I paid for and the corners of her eyes werent clean. I had to do that myself when I got home. Very disappointing service all around.
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Adrienne Nix
I was gonna piggy back off 1 of the comments that gave 1 star,, But figure they dont deserve that.. Took my dog for grooming ,, and they cut my dog and didnt even say anything. ............. So I have to give a star in order for me to post..even when not deserving. .
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Nick Nichols
Pwr Smart has a wonderful adoption program for kittens and cats. There are always many to choose from and are all adorable. We adopted two and are so glad we made a difference. We
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itsanewday 2016
Ive been to several Pet Smart locations. This one is the the worst. No hospitality not even can I can help you. I asked the girl a question in the fish section and she ignores me.
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mary Hopps
Very nice..My daughter found just what she needed, and they are so helpful. Meghan , works in grooming, Thank you so much ! Your wonderful, and whomever helped her..Thanks.
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Alexis Lorenz
Took my dog in for a nail trim, it was recommended to get a "spa pedicure". I was pleasantly surprised, my dogs nails looked great, I will beach with my other 2 Beagles.
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Luis Solis
The staff were nice and easy going. The store is pretty big for its size, but all in all a good shop for pets.
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Richard Cameron
We get our Dog groomed their on a Routine BASIS, The Staff are very nice and Friendly With our Dog.
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James Flattery
Very well kept store! Our dog loves coming here. We have to pull her in the other stores.
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emily sanon
I love it. I got a pet beta fish like 2 days ago. The people who works there are amazing!
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Italia Scarlett
Found housing habitat for my granddaughters hamster little pricey
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Christopher Haynie
Way over priced. The chain as a whole has gone down hill.
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karla gonzalez
Excellent customer services, and my furry baby loves it!
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Eduardo Fernandes de Souza
Loja legal
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John Truempy
well stocked most of the time friendly staff
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Mike Fell
Normal Pets smart, nice staff and clean
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Hana Michele
Very cleam store, nice friendly people.
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CancerFaggot302
Love the store its great and its nice
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Pierce Alexander Lilholt
Locals know it as the Cat Cave!
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Alie C
Groomer did a great job