MOSES JEWELERS

Category:	Jewelry Store
Address:	101 Clearview Cir, Butler, PA 16001, USA
Phone:	+1 724-283-2776
Site:	mosesjewelers.com
Rating:	2.3
Working:	10AM–5PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 2

Reviews 5

Jodi Sloboda

I grew up in Butler, and Moses was always known for their quality in jewelry and customer service. The key word in that sentence is "was." My husband and I were looking for a wedding type band for me last year. It was special to us for numerous reasons, but we didnt have much of a budget. At a competitors store, the staff was very helpful and knowledgeable; she seemed to really want to help us find the perfect ring for us. But we were still in the early stages of exploring our possibilities, so, of course we stopped into Moses at the mall while we were there. Mr. Moses himself waited on us, but he was so belittling about his competitors and anyone who would even think about buying from them. If he said once, he said 5 times that he would never sell 14k gold like others did. That was the cheap stuff, and other jewelers might do that, but he (and his jewelry) was so much better than that. When we told him our budget, he all but scoffed and kept showing us things that were too high. And in fact, he showed us a couple of gorgeous rings that I practically drooled over. Now, why would he do that if he knew we couldnt afford it - show me a ring he knew I would fall in love with, only to have to give it back...? I suppose he was hoping we would splurge and go higher than our said budget. When I said sadly that we couldnt afford it, he just took the ring back from me and said, "Well, then..." and put it away. I ended up getting a beautiful ring crafted just for me, well under our budget. I obviously didnt get it from Moses. They may have the best overall quality, but that would be in jewelry, not in customer service.

Farrah Murray

The single star in this review is for the employees that work there and put up with this grumpy arrogant old guy. The old guy, the owner, is rude and very disrespectful. We went there to have a ring cleaned randomly while shopping in the mall. My 11 year old Neice was extremely excited that they did it for free. The owner, 90 years old, says "Jesus Christ" when she said about it, put his head down in his hands and commented "I feel bad for you." He proceeded to follow my family from one end of the store to the other. (the walked away outside of the store in the mall) I went to confront him and he went to his office. The very kind ladies that helped us got to hear me be angry, but he wouldnt get off the phone. I will never step foot in that store. We are all very capable of buying what we want, but it will certainly never be from this old crab. They mentioned he had two sons that helped him with the business so I wonder, do they operate the same way?

A Private User

My first and last interaction with Moses Jewelers was today. We went in for a simple ring cleaning and they found problems with my wifes engagement ring NONE OF WHICH WAS MOSES JEWELERS FAULT. We realized there were structural problems and were sincerely trying to get advice and the owner was dismissive and unhelpful. We wanted him to help us fix the problem and were willing to pay him for this service but instead he just lectured us on where we should be buying jewelry. We tried several times to get him to advise us, but he couldnt get off his soapbox long enough to help a customer with what they needed. So "several hundred" in helping us repair the ring turned into zero dollars and there will be no glowing recommendations to our very extensive network of family and friends in the Butler area. We are BIG on patronizing local businesses so its unfortunate that we have to turn our back on one. But this was such a negative experience.

A Private User

Everytime I go to Moses Jewelers I get excellent service! As a woman I never feel pressured into buying, and its easy for my fiance to go there and get great advice on what to get me. For my birthday he brought home a Chamilia bracelet that I had been coveting for years. They did an excellent job exchanging the size of the bracelet free of charge and hassle (I gave him the wrong size). It was wrapped beautifully and ready to give as soon as he got in the door. They have trunk shows for their designers and are quick to send out emails with the designers they have currently featured. I would recommend this jeweler over any other in this county!

Carlee Graham

Incredibly disappointed