Insurance Auto Auctions

Category:	Auto Auction
Address:	4415 NE 158th Ave, Portland, OR 97230, USA
Phone:	+1 503-253-1500
Site:	iaai.com
Rating:	3.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 68

Reviews 16

Ronda Collins

Insurance Auto Auctions in Portland Oregon on 158th offers NO CUSTOMER SERVICE and removed the plates and tags off my car and through them away....Austin, the rookie at the counter, claims he told me they would be recycled if not removed prior to auction....he did not. He and other staff members were preoccupied with football games and didnt take the time to explain their procedures...nor is it in writing on their contract or web sites. As a gesture of good will they offered to let me look through their bins to find my plates. This is fraud and theft in my opinion. I was referred to these folks by Allstate Insurance and have notified Allstate of the sub-standard service, along with making a police report for theft and filing a complaint with the Department of Justice. Sites like these are important to warn people, at least there is some recourse in the public arena.

Blue Lake Auto & RV Repair

We went to use our account which turns out they had a ex employee as the owner. so after 2 hours of discussion and several emails we got it fixed. we are cleared to bid. This week I am looking at the cars and it says I can not bid at this location. I look at my profile and my registration expires in October so I call them. They say my registration expired in July and please pay 2 hundred dollars to renew. Last week I was clear to bid this week my registration expired three weeks ago. They had the owner wrong they had my expiration wrong and they did not care.

Maxwell Rounds

My vehicle went to IAA off Vancouver for storage after an accident. I chose to buy the vehicle back. When contacting them to inquire about how to get it they were helpful, however after arranging for a tow I found that it had been damaged by them in their moving of my vehicle. Not pleased.

Katherine Pardun

Office staff as well as security were more than helpful for what was a very stressful and emotional situation. Security went above and beyond what theyou needed to to help me out. Excellent customer service. Thank you Portland IAA!

Mike Bolle

Interesting place for sure. But they charge you a fee to bid on the trashed cars that they have. These cars need major repairs youre going to need to put lots of money in them. And you want money for me to buy them from you? Wow

Juan Perez

if you dont read all the policies and regulations pay attention to the fees you will be surprised how much the more $$$ you have to pay for your car after its all is said and done so pay attention to the buyer fees

Mike Dorman

Sold my car for more money than was asking. Austin was friendly and helpful. They were easy to deal with and their policies are straight forward. MUCH BETTER THAN CO PART!!!

andrey Stefanco

Bunch of losers that will not take responsibility for any wrong doing and they do lots of damage to people all over. No wonder people dont stay employed there for too long.

Brian

My vehicle was sent there for storage after an accident. Next thing I knew they were trying to auction off my car without my permission.

Norberto Diez

Posibilidad de encontrar buenos autos a prrcio moderado

Dmytro Dudka

For me it was the best experience at the auto auction! Great costumer service, friendly staff, even though I was a delivery driver)

Michael Wilson

Great place to buy wrecked newer vehicles.

orchards appliance

Its great place to buy

Mario Gonzales

Best sales of my life