T-Mobile
| Category: | Cell Phone Store |
| Address: | 457 NW Burnside Rd, Gresham, OR 97030, USA |
| Phone: | +1 503-665-9239 |
| Site: | t-mobile.com |
| Rating: | 3.4 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 13
Reviews 41
A
A Private User
If only there were more places I could commiserate with other people that t-mobile has screwed over... Absolutely incompetent staff. They were dishonest to me and the idiot who "helped" did exactly what I asked him NOT to do with my plan and all 9 people I have spoken with on the phone to get it fixed back to what I actually had asked for feed me the same bullshit line they learned in The Art of T-mobile Trickery Training, "Sorry there is nothing we can do." BOLOGNA. At first I wanted to fix the problem and work things out, but now I cant wait to pack my things and leave T-mobile for good. Good thing the staff are decent looking because they sure arent intelligent or knowledgeable. If they were to read this, the funny thing is that the last sentence ^ is probably the only thing they would take away from it. Morons.
JO
Jordyn Trout
SALESPEOPLE AT THIS LOCATION ARE LIARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WORK WITH SAM AND THOUGHT SHE WAS GREAT SO I CONTINUE TO DO BUSINESS WITH HER WHENEVER I NEED SOMETHING DONE IN STORE. THE AMOUNT SHE TOLD ME I WOULD BE PAYING IS NOT EVEN CLOSE TO WHAT THEY ARE TRYING TO WITHDRAW FROM MY ACCOUNT!!!! THIS COMPANY IS FULL OF CROOKS. PLEASE LOOK IN TO A DIFFERENT SERVICE PROVIDER!!! TMOBILE WILL PROMISE THE WORLD UNTIL IT ACTUALLY COMES TIME TO PAY FOR YOUR BILL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
TO
toni whittaker
We have little to no inter action with people anymore and to charge someone to pay a bill really you all suck if you do that. Are we all just machines and so unimportant that we need to pay you to talk to us. You already get a pay check to do your job. So why are we paying a fee to speak to someone on the phone. In the future i guess we will not have mouths. Or maybe even faces just fingers and eye balls to type and look. No talking a tube for food. All you companies need a wake up call
DI
Dima Prystupa
Worst T-Mobile Store You could ever Visit! The manager Matt is crazy and is racist! He himself is African American and kicked me out of the store for being white and not talking to his representative right. The manager literally didnt lift a finger to help he came and he started teaching me how to speak. T-mobile has a ton of liars. When your connecting service youll think your getting the best service until it comes to the bill.
JE
Jennifer Acevedo
La verdad no te recomiendo esta compania es pesima te cobran hasta de lo que no dijeron q si carhoa de eato de todo jo te lo recomoendo mejor busca otra compia aqui es ee lo peor
ES
Esme B
Very poor customer service. They were "so busy" they kept walking off before finishing up with us and kept pawning us off to other people working there. Unfortunately, the store manager was of no help after we expressed our dissatisfaction. Losing a long time customer due to our bad experience with SEVERAL people at this location.
RO
Roy Clennan
T-Mobile is the worst. I made a payment at a T-Mobile store and declined a device upgrade and the salesperson was such a jerk. I found out a week later that my caller ID had been changed to Drew P. Weiner and another line was changed to ic Weiner. Screw these guys.
HU
Hunter McCloskey
Unprofessnial and unwilling to help with my issue. I have gone to many tmobiles, and this is by far the worst...the manager was the worst out of all of them, and did not even lift a single finger to help. Thanks T-Mobile.
RD
RD Smith
I dont know why I pay for insurance when you cant use it in a timely fashion. They say whatever they need to do to get you in the door but once they have your money it seems like they dont care.
SM
Smithers Piddy
This rep did an excellent job in helping me purchase a new phone . She answered all of my questions and I was out the door in less than a half hour. Couldnt have been any better than this.
JA
jason crandell
Worst customer service they put my screen protector on wrong and they wont replace it. Was a couple days past a return policy. But I wasnt returning it is wanted you guys to do your job
CE
Cedar Villa Apartments
I wrote a review on Google and am wondering why it didnt show up yet I had three very bad experiences this this store. I gave it a zero
PH
Phillip Schmidt
I have been using this store for years now. Staffing has definitely improved. Customer service is great! Good phone selection too!
HE
Herbert DiNardi
Brandy is freaking amazing. Super helpful. She made sure we had all the answers and information when switching to T-mobile.
RO
Rosh Hashana
Gotta say that the Service provided by Cristian Vazquez was superb. Knowledge and care was off the hook. Highly recommend.
NA
Naveen Reddy
Worst customer service and very irresponsible Given complete wrong information and misguided on plan information.
JO
Joseph Franko
Some salespeople may not be as knowledgeable as others. Other than that not really a bad store.
EL
Elite Gamer
I told a 14 year old kid to fix my phone and he did but the costumer service couldnt fix it.
BR
Brad Lucas
Brandy was amazing with customer service, very pleased with this location.
SE
Sergey Kharchenko
Took my mother in law for a spin on her wallet and she is on disability.
ER
Erin Vasconcellos
They are always very helpful and always answer my questions that I have
AN
angeline jurgens
Great assistant manager. Good customer service. Questions answered
DA
david jeffords
Great service, never have to wait like verizon down the street.
TR
Tracie Dixon-Graham
Very helpful with issues I had on my phone. Staff is great.
MA
MarkB Smith
Great location for quick stops ... Well Staffed ... mBs ...
LU
Lucila Bustamant
Es el mejor
EU
Eugene Kostenko
Polite staff for me what I wanted fast and no headache.
ZA
Zapata Rodriguez
Exelente
HE
Heather Mougeot
Even though they were busy, my transaction was quick
DA
Dan Lewis
Very helpful staff, but always seems to be busy
MA
Matt Anderson
They are always friendly and professional!
NI
Nicole Austin
Great service. Employees are very helpful
TR
Troy Bauman
Have always had great experiences here.
LE
Lew Sytsma
Great service, friendly staff.
TI
Tina Garner
Poor customer service
JA
Jake Eff
Outstanding service
RA
raul jimenez.
Nice people.
ST
Sturgeonguy d
Very helpful
SH
SHANNON LILLY
Love it
BR
Brandon Tils
Great
SH
Shawn Perez-Torres
Yes
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